Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 22, 2025|King Room
Guest User
Location and amenities were quite nice and it was a beautiful space to stay in. I just didn't appreciate the service front desk provided at check in with rigidity and misdirections.
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Price per night from:BRL 531
Posted on Aug 14, 2025
Guest User
This was our second stay at this hotel. Last year's experience was good, so we returned, but this time, the experience wasn't as good.
The negative service review stems from the fact that on our departure morning, the cleaning staff knocked on our door at 8:45 a.m. to ask what time we'd check out. I've stayed in many hotels, but this was the first time I'd encountered such a situation. It was very strange. We were supposed to leave before 11 a.m., so we were fine. This was incredibly unprofessional. I couldn't believe this was a Hilton Double Tree! Did the hotel really want us to leave early? Were they interrupting guests to avoid delaying cleaning? I can't understand if this is something the hotel trains its staff to do, or if it's just their own behavior. The cleaning staff knocked on our door with a piece of paper and a pen to fill in the check-out time.
The room amenities were also less than satisfactory. There was no microwave or electric kettle, the bedside phone didn't work, and the hair dryer was broken (I later had it replaced by housekeeping).
Positives: Clean, comfortable bed, great view from the west-facing window, mostly friendly staff, breakfast wasn't free but had a good variety, and the location was good, about a 10-minute drive from the West Mall.
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Price per night from:BRL 518
Posted on Sep 19, 2023
Eternal Sunshine of the Spotless Mind
Great central location with friendly staff. Room upgraded for free due to Marriott membership.
Beds are very comfortable. TV has chromecast (took some time setting up).
Shower water pressure a tad on the low side w/ water saving shower head.
Parked at surface parking right beside the building ($35/night, underground parking available as well).
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Price per night from:BRL 858
Posted on Apr 23, 2025
Josefino Diaz
If the food is important on your stay, this is the place to be. The option to have 7-12 breakfast or to extend until 2:30 with brunch is fantastic because you can wakeup late or do any other activity then straight to the restaurant. Both options are delicious, well stocked and prepared to perfection. We tried both the early breakfast and the brunch. Based on the good experience, we decided to try the restaurant bar at night. Same story, good food.
Another common thing you'll find is the hospitality and the good mood for every single staff. Is a well notice thing which sometimes is not common. The rooms are quiet and if you get in the upper level, the view can add an extra. We're in Edmonton usually two times a year. Definitely we'll come back here
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Price per night from:BRL 738
Posted on Apr 12, 2026
Guest User
Location is good, restaurant service is great ,and the front desk is good. The interior of the hotels, hallways,and entrances to the rooms are very dirty and unvacuumed . THE WORSE are the towels ,I went and bought my own towels as I would not dare use the hotel towel, old, some had stains, extremely smalll and worn out,I would be embarrassed receiving a guest with those towels, I have been in many hotels and this one was not one of my favourite.This hotel has great business facilities, but internally it needs some attention in terms of cleanliness.
I saw the same garbage at the entrance to my room and in some of the hallways, and 3 days later, it was still there.
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Price per night from:BRL 356
Posted on Feb 22, 2025|Queen Room-Non-Smoking
Guest UserAwesome place to stay. Staff is super accommodating and friendly. 10/10 would recommend
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Price per night from:BRL 245
Posted on Aug 31, 2023
Guest User
This was a convenient place for us to stay, close to our niece for a visit. The staff were very nice, welcoming and friendly. However, the Inn is very old and it shows. It needs fresh carpets, paint and although the lady preparing the free breakfast was wonderful, the facilities and variety of food was very poor. It was set up in what appeared to be a converted hotel room on the 3rd floor, so not very roomy for the number of guests attending. There was pancakes, toast, boiled eggs, some yogurt and fruit and coffee. We didn't bother, especially as there was a lineup out into the hallway.
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Price per night from:BRL 473
Posted on Nov 12, 2025
Guest User
Better than expected, as I had mainhall ground floor room that was refreshed. Laminate flooring & fresh paint, no holes or scratches. Neighbors were quiet, for the most part, didn't wake me up. Figuring out the ac/heat took 2days. Altho there were no stairs, the narrow main door proved to be a struggle. This resulted in a shoulder injury, so i won't be a repeat guest. The front staff are nice, as reported.
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Price per night from:BRL 327
Posted on Jul 15, 2023
hongpower
It takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
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Price per night from:BRL 401
Posted on Apr 16, 2024
Jun-jun0424
You get what you paid for. If you are looking for a very affordable place to stay and your only concern is your budget then this is your go to place in Edmonton area. Location wise, it is in an odd place and there aren't shops close to this location so you'll have to go out and drive if you need to buy something. With regards to service, they went above and beyond my requests and are super friendly and welcoming. I requested for a portable heater because they have no way to adjust the heat temp in each room (it's centralized) and they offered me this option for free. Their TVs are smart TV and I'm super amazed because you don't get this in bigger 3 star hotels where you pay almost double the price of what you pay here! You will just have to request in the front desk for the TV's remote control if you want to use the smart tv features like logging in on your streaming apps or casting/mirroring videos from your phone or tablets to the TV's screen..
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Price per night from:BRL 333