Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 15, 2023
Guest User
The room is relatively clean, the toilet is too shallow, the flushing is afraid of splashing on the body, can the hotel change it?
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Price per night from:€75
Posted on Jul 22, 2025|King Room
Guest User
Location and amenities were quite nice and it was a beautiful space to stay in. I just didn't appreciate the service front desk provided at check in with rigidity and misdirections.
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Price per night from:€97
Posted on Oct 14, 2025
Guest User
The hotel is ideally located to locations for downtown Edmonton and West Edmonton. The breakfast choice is very good for this standard of hotel. The rooms are spacious and general facilities are good such as gym and pool. There is no bar or food lounge but there are lots of restaurants nearby. What lets it down is that it is quite dated and looking a little wornout/tired. To some degree it is starting to look more Motel than Hotel and impressions are really important. In my view the rooms are in need of a modern renovation. Despite that I would stay again. I dont think it deserves the rating that it has on Trip.com and would put it at 7.5/10.
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Price per night from:€77
Posted on Aug 14, 2025
Guest User
This was our second stay at this hotel. Last year's experience was good, so we returned, but this time, the experience wasn't as good.
The negative service review stems from the fact that on our departure morning, the cleaning staff knocked on our door at 8:45 a.m. to ask what time we'd check out. I've stayed in many hotels, but this was the first time I'd encountered such a situation. It was very strange. We were supposed to leave before 11 a.m., so we were fine. This was incredibly unprofessional. I couldn't believe this was a Hilton Double Tree! Did the hotel really want us to leave early? Were they interrupting guests to avoid delaying cleaning? I can't understand if this is something the hotel trains its staff to do, or if it's just their own behavior. The cleaning staff knocked on our door with a piece of paper and a pen to fill in the check-out time.
The room amenities were also less than satisfactory. There was no microwave or electric kettle, the bedside phone didn't work, and the hair dryer was broken (I later had it replaced by housekeeping).
Positives: Clean, comfortable bed, great view from the west-facing window, mostly friendly staff, breakfast wasn't free but had a good variety, and the location was good, about a 10-minute drive from the West Mall.
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Price per night from:€79
Posted on Sep 19, 2023
Eternal Sunshine of the Spotless Mind
Great central location with friendly staff. Room upgraded for free due to Marriott membership.
Beds are very comfortable. TV has chromecast (took some time setting up).
Shower water pressure a tad on the low side w/ water saving shower head.
Parked at surface parking right beside the building ($35/night, underground parking available as well).
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Price per night from:€125
Posted on May 14, 2026
Anonymous UserThe room isn't huge, but it has everything you need. When you check in, they'll ask if you want a fridge and microwave, and if you do, they'll bring them to your room. The bathroom fixtures are spotless. The service is also excellent. This hotel has joined ”Best Western” and officially changed its name on August 1st this year.
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Price per night from:€68
Posted on May 19, 2025
Anonymous User
Hotels abroad are relatively old, so don't expect too much. I would like to remind you that you should never park in the hotel. It costs $36.75 a day, while the public parking lot 300m outside the hotel only costs $4 a day. It's a rip-off. Later, I wanted to stop parking and asked if I could get a refund. The answer was ”No”🥲🥲🥲
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Price per night from:€111
Posted on Feb 22, 2025|Queen Room-Non-Smoking
Guest UserAwesome place to stay. Staff is super accommodating and friendly. 10/10 would recommend
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Price per night from:€47
Posted on Nov 12, 2025
Guest User
Better than expected, as I had mainhall ground floor room that was refreshed. Laminate flooring & fresh paint, no holes or scratches. Neighbors were quiet, for the most part, didn't wake me up. Figuring out the ac/heat took 2days. Altho there were no stairs, the narrow main door proved to be a struggle. This resulted in a shoulder injury, so i won't be a repeat guest. The front staff are nice, as reported.
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Price per night from:€56
Posted on Jul 15, 2023
hongpower
It takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
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Price per night from:€67