Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 5, 2026|Double Room Large
JessblingI had been checking for room availability at Cascada almost every week because it seemed to sell out so quickly. When a room finally became available for our travel dates, I booked it immediately. After staying here, I completely understand why it's so popular.
The rooms are clean, comfortable, and surprisingly spacious by Swiss hotel standards. One detail I absolutely loved was the hotel's unique waterfall theme. Every room is named after a Swiss waterfall, and there's a QR code in the room that lets you learn more about the waterfall you're staying in. Ours was the *Rheinfall* room, which added a fun and memorable local touch to our stay.
Breakfast was excellent with a good variety of options, making it easy to start the day well-fed before exploring Lucerne. The staff were warm and welcoming throughout our stay, with the reception team being especially friendly and helpful.
The location is another major highlight. The hotel is only about a 6-minute walk from Lucerne train station, making it very convenient for travellers arriving by train. At the same time, it's situated on a quieter street, away from the crowds and traffic around the station area, so it feels much more peaceful. The Old Town and the iconic Chapel Bridge are also within easy walking distance, around 10 to 12 minutes away.
As an added bonus, guests receive a visitor card that provides free public transportation during their stay, making it even easier to get around the city.
Overall, Cascada Boutique Hotel offers the perfect balance of convenience, comfort, and thoughtful hospitality. From the spacious themed rooms to the friendly staff and excellent location, it's easy to see why this hotel is often fully booked. I would happily stay here again on my next visit to Lucerne.
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Price per night from:£111
Posted on May 24, 2026|Capsule Lower Level
KKQKThe hotel room was spotless, and the bed was wonderfully soft and comfortable. I really appreciated the double lock for added security, and my individual capsule felt very private. The soundproofing was pretty decent too. The front desk staff were incredibly friendly and helpful, always greeting me with a smile and providing excellent service all around. The hotel's central location is fantastic; it's just a three-bus-stop ride to the train station, and there's a Coop supermarket right next door. Having a microwave, kettle, and fridge was a huge plus – perfect for instant noodles and pre-made meals. The bathroom was spacious and private, complete with a hairdryer. The self check-in system was available in multiple languages, which was very convenient. All in all, a really great stay!
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Price per night from:£43
Posted on Oct 3, 2026|Standard Room
8888Kevin8888The Radisson Blu Hotel, Lucerne boasts a truly perfect location, right next to the train station and the KKL Culture and Convention Centre. It's just a few minutes' walk to the lakeside and Chapel Bridge. The rooms are spacious and bright, with efficient air conditioning. Some lake view rooms even offer distant views of Mount Pilatus. The bedding is comfortable, and soundproofing is excellent. Front desk service is warm and professional; they've swiftly helped guests change rooms and even mailed back forgotten items free of charge, which was very impressive. Breakfast reviews are mixed; some guests praise its variety, while others complain about stale bread and limited seating. Wi-Fi can be a bit unstable occasionally, and during peak season, staffing sometimes feels a little stretched. Overall, combining convenience with comfort, it's an efficient choice for exploring Lucerne.
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Price per night from:£174
Posted on May 4, 2026
Guest User
The hotel room and services were decent, but what really stood out was its location. As someone who relies on public transport, it was incredibly convenient. The hotel entrance is only about 100 meters from Platform 3 at the train station. When I traveled from Lucerne to Basel, I caught a train from Platform 3, and it was a breeze getting my 28-inch suitcase on board. I'll definitely choose this hotel again next time I'm in Lucerne.
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Price per night from:£106
Posted on Sep 25, 2024
Guest User
The hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient.
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Price per night from:£122
Posted on Sep 29, 2025|Noble Double Room
SkyshanghaiReally was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
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Price per night from:£99
Posted on May 15, 2026|Superior Double Room
Guest UserIt was a late check-in, so they left an envelope with instructions and keys for us. When I called reception, it turned out the manager spoke 6 languages, including Russian, and guided me through the check-in remotely. Special thanks to manager Bangin Salih for the prompt assistance with check-in and the attentive care for guests. It was a pleasure to feel such care and willingness to help in any situation. The quality of the bed linen was delightful, and the duvet and pillows felt like clouds 💔. The cleanliness, service, and especially the breakfast were beyond all praise 😍
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Price per night from:£126
Posted on Sep 9, 2026
AngeloooLocation: About a ten-minute walk to the station, or there's a bus stop just a 2-minute walk away with frequent buses that take you directly there in three stops – very convenient. It's also just a few minutes' walk to the Splosht Bridge and easy to walk to the lively Old Town.
Service: The front desk staff were very friendly, and there were complimentary drinks in the lobby until 5 PM.
Room: We stayed in a top-floor room with a balcony that offered a great view. However, there was no air conditioning, but they provided two fans and a kettle. The only downside was that the bed was quite poor and sagged a bit, which is a definite negative.
Breakfast: We stayed for three days. On the first day, which was a Saturday, there was smoked salmon and melon, but these weren't available on the subsequent two days. Generally, there were scrambled eggs, various cold cuts and cheeses, bread, and a coffee machine where you could get a cappuccino. The female staff member at breakfast (wearing glasses) was particularly efficient, quietly doing a lot of work and very polite – she's a real asset. Overall, I'd give breakfast an 80%.
Summary: Very good, exceeded expectations.
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Price per night from:£78
Posted on Mar 25, 2026
Guest User
We stayed here for one week. The location is excellent—very close to the train station, with plenty of food options and supermarkets just around the corner, making everything very convenient. Self check-in a bit challenging, make sure you have your reservation number. The room is modern, simple but practical, with the basics needed for a short stay. We enjoyed our time and thank you for accommodating our request.
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Price per night from:£102
Posted on Aug 8, 2026|Bed In 20 Beds Female Dormitory
Malu HecoProbably my experience at this Lucerne Youth Hostel branch wasn't the best — though it certainly wasn't bad either. I suspect that was partly because I was coming directly from their Zermatt branch, where I had an absolutely amazing stay.
I should also mention something I forgot to include in my Zermatt review: at the Zermatt Youth Hostel, they offer the thoughtful option of a lunch box if you can't stay for breakfast the next morning. The cook there made me the best sandwich ever 😍, which I enjoyed after my hike to the Matterhorn — with a Matterhorn view, no less! I think that's such a wonderful gesture for travelers. I asked about a similar option at the Lucerne Youth Hostel, but they didn't offer it, which was a bit disappointing. The breakfast also lacked any fresh veggies 🥗. I hope they might consider implementing a lunch box service; I believe early-bird travelers would really appreciate it.
On a positive note, I really appreciated that they had an iron available at the reception — that came in very handy. That said, I didn't find the facilities particularly comfortable or cosy overall.
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Price per night from:£33