3-Star Hotels in Lucerne

Location wise is good as it’s right in the middle of the old town. Walking distance from the ferry dock and train station but stairs and cobblestones make it hard to drag your luggage. The only redeeming quality about the room is its size. The quadruple room is a good size for 4 adults with 4 luggages. However the amenities are close to nothing, the wifi is crap and the TV is always faulty. Cleanliness is average - doors are chipped and rusty, the tub is also chipped and dirty. We stayed quite a lot of nights and after the first two nights it’s like the housekeeping staff gave up on properly cleaning the room and replenishing the amenities. Would stay again only as a last resort.

I love this hotel so much. The scenery nearby is great. If I have enough time, I will definitely stay here for a few more days to enjoy the beautiful scenery. The store also gave me delicious chocolates, which is great! You can see the lake and the mountains from the hotel, which is absolutely amazing. Picture 1 is the view from our window. We don't have a lake view room, but we are on the side, which is also pretty good. I will definitely stay in a lake view room next time I go there, it must be great!

Hotel location is very good, we walked to Lucerne two hours in the morning, the balcony window is the spire of the church. Small, like a family hotel, the key is left in the envelope on the front desk, no staff provides other counselling services. The room did not have air conditioning, and I woke up in the middle of the night and found that there was a desktop fan. Overall, the price is not high, did not sleep well

The hotel felt very secure, and they offered free luggage storage. The front desk staff were incredibly helpful, giving directions and even assisting with our itinerary. When we checked in, they provided a map and a QR code for local public transport, which was super convenient for taking the bus. The location is excellent – it's about a 10-minute walk to the bridge shown in the pictures, and also very close to the ferry terminal and train station.

Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍

Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.

The staff at Hotel Baslertor were awesome. Toby, Lars and the lady were so friendly and helpful, We felt so welcomed and like the room we stayed in. There are seating areas in the hotel and we were able to relax in between our outings. It was convenient to hop on a bus to get to the main train station and we are able to walk to many places. If housekeeping could keep the room even cleaner it would be perfect.

Spacious enough for 4 of us. Building has elevator. Location wise: just 3 bus stops from main station. A Migros is just nearby, very convenient to get groceries. Kitchen area is big. Bathroom a bit tight but we ok

The front desk is only available from morning till 11pm, so be sure you have to complete your check in beforehand. Ps. the check in/out counter is at a different location (around 2 mins walk from magic hotel).