Featured facilities: Parking, Laundry Service (On-Site)
Great
131 reviews
9.2/10
1 night
From CAD 292
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9.4/10
Amazing
CChen Kean YeungGood location not too far from the station with a bus and there’s a Coop grocery store beside it
Bathrooms are really nice and capsule is clean
Has microwave and free water for those who need it
TTraaazyThe hotel is conveniently located, about an 8-minute walk from Lucerne train station and roughly 10 minutes from the Lucerne boat tours. It's also very high-tech. They'll email you beforehand to fill in your basic check-in details, and you can self-check in when it's time. After checking in, you can use your phone to control the elevator and open your room door directly. The only downside is that the rooms aren't very soundproof. Since it's close to the train station, the sound of passing trains can be quite loud, which might be an issue for guests who are sensitive to noise.
TTing Ying GohI had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary.
I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!
CChia lih ChingThe hotel located face the park but turn right after the street where see McDonald then will see a “Bar” restaurant . Not far from subway and consider convenient
Room was clean and reception was helpful, just that there is no lock inside the room where room cleaning lady came in after 2 knocks.
GGuest UserThe hotel felt very secure, and they offered free luggage storage. The front desk staff were incredibly helpful, giving directions and even assisting with our itinerary. When we checked in, they provided a map and a QR code for local public transport, which was super convenient for taking the bus. The location is excellent – it's about a 10-minute walk to the bridge shown in the pictures, and also very close to the ferry terminal and train station.
GGuest UserThe hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient.
SSkyshanghaiReally was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
BBingbingle、Big shoutout to Kilian! We checked in late at night, and luckily, we met Kilian, who was so warm, gentlemanly, and kind. He spoke a bit slower, probably to make sure we understood everything, and he was patient and smiling throughout our entire interaction. His attitude was excellent! He even greeted us proactively whenever we saw him.
The hotel itself is decent; the rooms are quite spacious, which is nice. However, the facilities are a bit old; the floor in our room creaked when we walked on it.
The breakfast selection wasn't extensive, not much to choose from, and the taste was pretty average.
GGuest UserWe had a great stay!
The location is excellent, and the room was spacious.
The service was incredibly prompt and efficient. When we reported that the main room heating wasn't working, the staff immediately provided us with a portable heater, which made the room warm and comfortable.
Great service!
JJiyufeifeiThree stops from the train station, or a 20-minute walk. Breakfast is a self-service buffet with a good variety of options and tasty food. The downside is that the facilities are a bit old, possibly due to the location. The bathtub is quite vintage, and the light switches also have an old-fashioned feel, as do the bedside lamps. The bed is a bit old too, and the room has poor soundproofing. There was a tour group in the middle of the night, and one of the older women's voices was deafening. Given the economical price, sometimes you can accept these things when considering the value.
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