Baishan Hotels with Breakfast

When I arrived at this hotel early in the morning, I actually felt puzzled, wondering if all the surrounding shops and other hotels were closed. It seemed that not only was it not the peak tourist season, but the economic situation might also be unfavorable, which likely explained it. Since I arrived at the hotel too early, no rooms were ready yet. So, I left my luggage with the hotel first and set out for a tour of the western course of Mount Baekdu. When I returned, my luggage had already been placed in the room assigned to me. The condition of the room was impeccably clean. When I woke up in the morning and opened the curtains, the bright sunlight streaming into the room made me feel incredibly refreshed. I went down to the lobby for breakfast, and the hotel owner personally set the table. The food was exceptionally neat and delicious. Moreover, the owner spoke better English than anyone else at other hotels, which was a great help. It was a clean, cozy, and comfortable hotel to stay in. The only drawback was the lack of an elevator, but carrying luggage up one floor shouldn’t be a problem for most people. And considering that the hotel is right across from the western tourism center of Mount Baekdu, its location more than makes up for the inconvenience of not having an elevator. 我一大早到达这家酒店时，其实心里有些疑惑，感觉周围的商店和其他酒店好像都没营业。这可能不仅是因为现在不是旅游旺季，经济不景气也可能是一个原因。 由于我到酒店太早，房间还没整理好，所以我先将行李寄存在酒店，然后出发去长白山西坡景区游览。 回来时，我的行李已经放在分配好的房间里了。 房间干净得无可挑剔。早上醒来拉开窗帘，明媚的阳光照进房间，心情格外舒畅。 下楼到大厅吃早餐时，酒店老板亲自为我摆桌，食物非常整洁美味。 而且，老板的英语比其它任何酒店的员工都好，这给了我很大帮助。 这是一家干净、舒适、温馨的酒店。 唯一的缺点是没有电梯，但提着行李只上一层楼对大多数人来说应该不是问题。考虑到酒店正对着长白山西坡旅游中心，其优越的地理位置完全足以弥补没有电梯的不便。

1. Pick-up and drop-off service is available, which is super convenient! 2. The bunk beds were my kids' favorite! They said they want to come back to this hotel specifically because of them next time. 3. The sofa by the window spans the entire length of the room, so we could neatly line up all our clothes, which was incredibly handy. 4. The front desk staff and butler were incredibly responsive and accommodating. 100 points! 5. Perhaps because of the bunk beds, I noticed there were always two cleaning staff members, which is a big plus. 6. The evening activities were fantastic every day. After skiing, we'd soak in the hot springs, and right after dinner, we'd catch the iron flower show. The iron flowers were even more beautiful than fireworks. 7. The instructor was excellent. My 6-year-old was able to ski on their own after just two hours of one-on-one lessons. Overall, we were extremely satisfied with our trip to Changbai Mountain. We'll definitely be back next year!

Overall, the stay was decent. The staff were proactive in checking on our check-in status and were patient and detailed with all our inquiries throughout our stay. However, a few frustrating incidents dampened the experience. Firstly, we couldn't check in upon arrival at noon. When we asked at 1:40 PM, they said the room wasn't ready, which was understandable. But at 2 PM, it still wasn't ready. They told us they would notify us once it was confirmed, asking us to wait. We sat in the lobby for half an hour, completely ignored. We had to approach the front desk ourselves to finally be told we could check in. I understand that they might be short-staffed and rooms take time to clean when it's busy, but to then just leave us unattended felt a bit unprofessional. Secondly, and this is something I truly don't understand, my phone couldn't connect to the hotel's Wi-Fi. I called to inquire, and a staff member came to check. They then told me that Chinese-made Vivo phones couldn't connect to the hotel Wi-Fi. I'm not sure if this is actually true, but it felt like discrimination against Vivo users. The hotel benefits included many activities, which was great. However, the efficiency was incredibly low, and queue times were extremely long. This was especially true for the Xizheng Slide and cart ride. There weren't that many people, but they claimed to be controlling numbers, with cable cars spaced out. We started queuing 15 minutes before the 9 AM opening, but by noon, we had only managed to do one activity. Most of the time was spent queuing, which was incredibly inefficient and a huge waste of time. Finally, I have to mention that on our last day, at 6:40 AM, I received a WeChat message asking if we were satisfied with our stay. I'm not sure what the purpose of that was. Although they repeatedly apologized for the late check-in and offered drinks and fridge magnets as souvenirs, and even enthusiastically asked if we had too much luggage and needed help bringing it down, it felt like their enthusiasm came a bit too late. Overall, the experience was good, but perhaps because it was good, I had higher expectations for it to be even better. It's definitely suitable for children under 10.

We celebrated the Mid-Autumn Festival here, and the complimentary mooncakes were incredibly delicious. We even got to watch fireworks, and the surrounding scenery is beautiful. I brought my parents here for a 3-day stay, and the whole family was very satisfied! The guesthouse is a tranquil oasis amidst a lively area, with a small courtyard at the entrance and even the owner's own vegetable garden – it's so cozy and clean. My parents enjoyed having tea and sunbathing there every morning. The owner was incredibly patient, helping us plan a relaxed, unhurried itinerary, and the location is absolutely perfect, very close to all the attractions we wanted to visit. The room was quiet, charmingly decorated with a unique touch, and very comfortable. All the furniture in the room had no sharp edges, and the hot water was stable 24/7, with a temperature suitable for seniors. The cleanliness was meticulous; there wasn't even dust in the back of the wardrobe. My parents said it was even more comfortable than being at home! From facilities, hygiene, environment to service, everything was impeccable. It's truly the perfect choice for a trip!

This was the most satisfying hotel we stayed at during our trip to Changbai Mountain Wanda Resort. The room was spacious, with a separate walk-in closet. The sofa and coffee table were perfect for enjoying some tea and relaxing. There was also a reading sofa by the window, a desk, and a lamp, all well-equipped. The chair was very comfortable, making it ideal for reading and writing. Front desk staffer Xiao Ying was warm, thoughtful, and professional, answering all our questions. We received a complimentary breakfast, and our two children really enjoyed the buffet. The restaurant opens up to a lawn with lush greenery – very chill. There were plenty of benefits, but the only downside was that each perk could only be used once per hotel. The next day, we switched to the Hyatt, and it was such a downgrade – the room was small, dimly lit, had no desk lamp, and the service was non-existent.

Check-in was smooth. Before arrival, the front desk staff, Gao Jing, proactively contacted me via WeChat to inform me about the resort's amenities and hotel shuttle services. She also helped me book a mountain view room in advance, according to my preferences. The resort offers various attractions like a water park and cable car rides, along with special events like the firework festival with iron flower performances and fireworks. For trips to West Slope Tianchi Lake, the front desk kindly arranged a pick-up and drop-off driver. The breakfast was rich and varied. I highly recommend staying here.

We were traveling with a child in a wheelchair due to a foot injury. After communicating in advance, Yuan Qijia (Xiao Man) thoughtfully helped us arrange a room in a building that was easily accessible for wheelchairs. She also showed concern for the child's injury and, considering two families were traveling together, did her best to accommodate our needs. She patiently answered all our questions about the water park and was incredibly thorough in anticipating guests' every need. The resort has everything for dining, entertainment, and activities. The service goes beyond mere procedure; you can truly feel their genuine care for guests. It's a very reassuring choice for families with children.

Our stay in the Changbaishan Resort suite was absolutely perfect! The room was spacious, well-equipped, and clean, with floor-to-ceiling windows offering direct views of the mountains and forest. The service was attentive and thoughtful, and the breakfast featured fresh and abundant ingredients. The resort offers a wide range of activities, from forest walks to various leisure options, all within a tranquil and serene environment. Our whole family had a fantastic time, and the accommodation was incredibly comfortable. We'll definitely choose this place again on our next visit to Changbaishan!

The room was excellent. The breakfast selection was a bit limited, but the butlers, Joy and Eric, provided thoughtful service. The room had a great view, and I really enjoyed the hotel's outdoor hot springs. The indoor massage pool was also fantastic. I've stayed at other Park Hyatts before, but the Changbaishan Park Hyatt offers exceptional value for money.

Traveling solo this time, my stay at Wanda Realm Hotel was the warmest experience of my entire trip. A special thank you to Manager Zhang Qian. Even before I checked in, she patiently provided me with all sorts of information about the Wanda Resort, including attractions, important notes, and route planning. This saved me a lot of trouble as a first-time visitor and filled me with anticipation for my upcoming itinerary. I was also incredibly lucky to see the most beautiful Tianchi Lake! During my stay, Manager Zhang Qian provided incredibly thoughtful care. After learning about my travel plans, she proactively prepared breakfast for me. When I needed to extend my stay, she actively helped me coordinate to keep my original room, so I didn't have to switch rooms or go through any hassle. My entire check-in and stay experience was incredibly smooth. As a solo traveler, these seemingly small details made me feel like I was receiving care from family. What touched me even more was that after I had already left the Wanda Resort, the hotel staff contacted me immediately to inform me that I had left something behind at the hotel. They carefully kept it safe and actively helped me retrieve my lost item. This level of dedication, responsibility, and meticulousness deeply moved me and truly made me feel the Wanda Realm Hotel's commitment to every guest. Every staff member at Wanda Realm Hotel demonstrated what it means to make guests feel at home through their actions, leaving me with the most wonderful memories of my trip. My heartfelt thanks to Manager Zhang Qian and all the hotel staff for their hard work! Their professionalism and enthusiasm deserve to be recognized by more people. In the future, whether I return to Changbai Mountain myself or recommend it to friends and family, Wanda Realm Hotel will always be my top choice. I wish the hotel prosperous business and continued success, and I look forward to meeting again next time!