Baishan Hotels with Breakfast

The room was clean and tidy, the two bosses were very good, there were cute dogs in the store, and the recommended nearby attractions were also good. We went to the Huamei Resort Resort and the autumn scenery was very beautiful. You can also help to call a chartered car to the south slope. It is a pity that the Tianchi was closed on the first day and did not go up. The next day I saw the beautiful Tianchi on the west slope, which was a worthwhile trip. The only suggestion is to add waterproof strips in the shower, and it will be more convenient to take a bath.

1. Pick-up and drop-off service is available, which is super convenient! 2. The bunk beds were my kids' favorite! They said they want to come back to this hotel specifically because of them next time. 3. The sofa by the window spans the entire length of the room, so we could neatly line up all our clothes, which was incredibly handy. 4. The front desk staff and butler were incredibly responsive and accommodating. 100 points! 5. Perhaps because of the bunk beds, I noticed there were always two cleaning staff members, which is a big plus. 6. The evening activities were fantastic every day. After skiing, we'd soak in the hot springs, and right after dinner, we'd catch the iron flower show. The iron flowers were even more beautiful than fireworks. 7. The instructor was excellent. My 6-year-old was able to ski on their own after just two hours of one-on-one lessons. Overall, we were extremely satisfied with our trip to Changbai Mountain. We'll definitely be back next year!

The location is central, but using the back entrance makes everything easily accessible, and it's not right on the food street, so it feels very quiet. Taking the back exit near the lollipops in the hotel lobby, and then the path in front of the big lawn, is even closer and more convenient. The overall service was excellent; every guest gets a hotel assistant. Our assistant, 7-Up, sent messages beforehand with reminders, weather forecasts, and patiently answered all our questions. We booked a deluxe twin room and got one with a mountain view. From the room, you could see the lawn, cable car, etc., offering great views. Food: Breakfast was a standard hotel buffet. The dinner buffet had grilled skewers, hot pots, and other decent options. Resort-wide benefits: They included access to the slide, cable car, water park, hot springs, and more. Everything was great, except for the long wait times for the slide. The hotel facilities are quite old, but they are clean, which is a plus. Overall, it was a good experience.

We celebrated the Mid-Autumn Festival here, and the complimentary mooncakes were incredibly delicious. We even got to watch fireworks, and the surrounding scenery is beautiful. I brought my parents here for a 3-day stay, and the whole family was very satisfied! The guesthouse is a tranquil oasis amidst a lively area, with a small courtyard at the entrance and even the owner's own vegetable garden – it's so cozy and clean. My parents enjoyed having tea and sunbathing there every morning. The owner was incredibly patient, helping us plan a relaxed, unhurried itinerary, and the location is absolutely perfect, very close to all the attractions we wanted to visit. The room was quiet, charmingly decorated with a unique touch, and very comfortable. All the furniture in the room had no sharp edges, and the hot water was stable 24/7, with a temperature suitable for seniors. The cleanliness was meticulous; there wasn't even dust in the back of the wardrobe. My parents said it was even more comfortable than being at home! From facilities, hygiene, environment to service, everything was impeccable. It's truly the perfect choice for a trip!

Although the room was a bit old, the cleanliness and service were still excellent. The butler checked in with us daily, provided weather updates and information about hotel activities. They were especially attentive to safety during rainy weather and readily provided anything we needed. When our child accidentally got a bump while playing outside, they immediately sent up iodine after a phone call. The breakfast spread was plentiful and suitable for both seniors and children. It started as early as 6:30 AM, which was perfect for visiting Tianchi Lake, as many other hotels only start serving breakfast after 7 AM. Going to Tianchi early in the morning greatly increases your chances of seeing the lake, and we were lucky enough to catch a glimpse. On the 17th, Tianchi closed and stopped admissions after 10 AM. The Wanda Realm Suite practically included access to all Wanda resort activities. If you visited the water park, the hotel provided a laundry room with dryers, as well as disinfectant and laundry detergent. Just be aware that there can be long queues during peak times, so plan your schedule accordingly. Regarding Wanda perks: The cable car offered incredibly beautiful views (complimentary on first stay, unlimited rides on the same day), but it only operates on clear days. Other perks included the Wacool boat ride, a choice between the slide or luge, hot springs, and the water park. The boat rides and slides are also weather-dependent (clear days only), while grass-sliding is an additional charge. I recommend prioritizing the slide/luge queue first (children must be 12+ years old and over 155cm to ride alone; otherwise, an adult must accompany them) as the wait times can be very long. You can then do grass-sliding later (it has longer operating hours and no queues). The boat ride also has long queues. We didn't get to it in the afternoon/evening, but we managed to enjoy all the most exciting activities.

Before I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience: 1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in. 2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable). 3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this. I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!

We brought our child to Tianchi and thought it would be nice for them to soak in the hot springs after coming down from the mountain. That turned out to be a great idea! We had a fantastic time at the hot spring hotel that day and spent most of the next day exploring the resort. There are so many activities, and it's a one-stop shop for food, accommodation, and entertainment, all in a beautiful setting. We originally planned to spend the whole day enjoying the activities, but we had to leave the water park quickly because the water was too cold. My only suggestion is that since this place caters to families with seniors and children, the water temperature is too low. The kids' play area was only 19 degrees Celsius, and the wave pool was just over 20 degrees. Many families went in without realizing how cold it was and came out shortly after, with their children's lips turning purple and shivering from the cold. I really hope the water temperature can be adjusted, made a bit warmer. Also, towels should be provided upon exiting the pool, not just after showering. I told a staff member my child was shivering and asked if we could get a towel, especially since it was windy outside, and only then did they say yes. I don't mean anything by it, but this is one area where they could learn from other hot spring hotels. The Holiday Inn Express where we stayed was quite good, with a rich breakfast and very friendly and enthusiastic front desk service. However, the staff at the entrance seemed more helpful to tour groups. For those of us who drove ourselves, they weren't as attentive. Maybe they figured we wouldn't be returning. I was alone with my child, carrying two pieces of luggage, and no one at the entrance offered to help. But when a tour group came out, they immediately helped them with their luggage onto their bus… I don't even want to comment on that…

Huge thanks to the Swissôtel staff for making our Changbaishan trip end on such a perfect note. The front desk lady was incredibly patient and helped us with all our questions, making our three-day, two-night stay truly relaxing. My favorite part was the complimentary hot springs access – the environment was wonderful and so comfortable! The glass net bridge over the Songhua River was also impressive, and crossing the river with my husband was an unforgettable experience. Huamei Shengdi truly lives up to its nickname as the 'Little Switzerland of Northeast China.' On our last day, we got some fantastic photos at the hotel, taking home beautiful memories. We'll definitely be back!

The hotel is located in Wanda Resort, and it's pretty much door-to-door with Yuhua, HIE, and Momoland hotels. The facilities inside the hotel are a bit old, especially the bathroom, where the floor creaks when you walk on it, leading to very poor soundproofing. The hotel service is excellent, especially Manager Wang, who was responsive to all our questions and promptly helped solve various issues – highly recommend! The complimentary activities included with the booking were all great, like the hot springs, boat ride, and cable car. On August 15th, the resort wasn't very crowded, so there were hardly any queues for anything, making for a fantastic experience.

Located in the Wanda Resort, the Park Hyatt is a high-end brand under the Hyatt group. However, the Changbai Mountain branch feels quite similar to a regular Hyatt, being in the same area. For winter skiing, the Hyatt is actually closer to the slopes. The breakfast selection isn't extensive, and while there are à la carte options daily, the choices are still limited. Regarding the complimentary benefits, most hotels in the resort offer them. However, all activities have incredibly long queues every day, making the overall experience not very enjoyable. Additionally, the restaurants within the resort are quite mediocre and significantly more expensive than those outside. Overall, it's fine for a short stay.