Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 14, 2026
Guest User
I stayed at this hotel with my family for the second time. Compared to our previous stay, the service and overall experience have improved even more. We are truly very satisfied.
I would like to thank every staff member who took care of us during our stay. The breakfast had a good variety of choices and was very delicious. Most importantly, our children were very happy.
The reception staff were especially kind and friendly. In particular, I would like to sincerely thank the female receptionists who were working on the evening of March 13, 2026. They kindly helped us locate a Taobao package that had been delivered somewhere in the hotel but we could not find. They even called to check and helped us find it, which we really appreciated.
The lady who welcomed guests at the breakfast area was also very polite and kind. The food was tasty, the rooms were clean, and the service was excellent.
Another great advantage is that Wu Mart is very close to the hotel, which is very convenient.
This will definitely be our regular choice for future stays.
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Price per night from:KRW 46,288
Posted on May 28, 2026
Tu777I chose this hotel for a business trip this time, and the overall experience exceeded expectations. The location is very convenient, and taxis and travel are very worry-free. The rooms are spacious and bright, spotless, and the hygiene is particularly in place. The bedding is soft and skin-friendly. You can relax and rest quickly when you lie down for a busy day. The room has complete facilities, simple smart equipment operation, and convenient office and charging. The front desk staff was warm and courteous, the check-in and check-out efficiency was very high, and there was no delay throughout the process. The breakfast is rich in variety, the taste is homely and delicious, you can eat well, and start a full day. The overall environment of the hotel is quiet, the sound insulation effect is good, and it will not be disturbed by the outside world. The price is also very real, the price is full, and I will choose here decisively when I come here for a business trip.
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Price per night from:KRW 41,382
Posted on Apr 30, 2025
Guest User
The hotel is high-end and atmospheric. Li Jing in the lobby provides warm and thoughtful service. The room is clean and hygienic. Printing documents is also very convenient.
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Price per night from:KRW 65,060
Posted on May 13, 2025
Guest User
Everything is so good, the food in breakfast and the cleaning service is very well done, the only thing is the time to breakfast, one hour more will be better many people don’t claim breakfast because of it
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Price per night from:KRW 37,969
Posted on Apr 24, 2026
Narmina
It was a great stay in this hotel. Everything was very clean and comfortable. Their smart system is very convenient. Special thanks to their staff, who were very helpful and even sent us to the airport. Will always choose this for future stays
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Price per night from:KRW 37,756
Posted on Dec 8, 2025|Deluxe Queen Room
COSTA_TSNThe pillows weren't very comfortable, and the room was extremely cold without the air conditioning on. The air conditioning blew very strong air, making the room very dry; I suggest adjusting the main unit. There was a lot of dust on the clothes rack, windowsill, and display table, likely due to the dark furniture making the dust appear more noticeable. Perhaps changing the cleaning cloths would be helpful, as cleanliness is important. There's an underground parking garage, and it's located in a relatively central location. The service was good, the front desk staff were very polite, and parking was free with a parking voucher. The soundproofing was quite good, making it relatively quiet. Overall, it's not bad, but slightly inferior to other brands in other cities. The price is mid-to-high range for the local area, so I suggest improving the value for money.
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Price per night from:KRW 49,915
Posted on Jul 13, 2025
Guest User
The room was incredibly spacious and exceptionally bright. The breakfast spread was generous and absolutely delicious. The front desk staff were incredibly welcoming and helpful. They even had a robot deliver breakfast vouchers and disposable cups to our room promptly. Even the housekeeping staff were attentive, proactively asking if we needed our room serviced. Complimentary parking was a huge plus. Overall, the value for money is outstanding. I highly recommend this hotel for both business and leisure travelers. Vienna Hotel will definitely be my top choice for future stays.
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Price per night from:KRW 40,529
Posted on Dec 7, 2025
Guest UserThe hotel left a great overall impression—grand and spotless, with a very welcoming front desk staff. The room was spacious, clean, and well-equipped, making for a comfortable stay. The location is excellent, and it offers good value for money. Definitely recommended.
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Price per night from:KRW 26,877
Posted on Feb 20, 2026|Executive Suite
XinbuzaiyanyaThis is our third year celebrating Chinese New Year at the Sheraton Guan. Overall, it's pretty good; the room and dining services are excellent. Just a heads-up for anyone visiting in winter: avoid rooms facing south. They get incredibly hot. The hotel's central AC only blows hot air, and with the direct sunlight, the room becomes unbearable for sleeping. To make matters worse, the windows only open a tiny crack – it was truly a struggle!
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Price per night from:KRW 88,524
Posted on Jan 1, 2025
Guest UserThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.
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Price per night from:KRW 52,474