Dortmund Hotels with Breakfast

The location was great, close to the central station. Although it's an older hotel, I had a comfortable stay. Lemon water is available in the lobby anytime, and there's bottled water and an electric kettle in the room.

First and foremost, I'd like to commend the exceptional friendliness of the staff throughout the entire hotel; it was truly wonderful. The room itself was acceptable. However, as we were traveling with a dog, the room's location wasn't ideal. It's perfectly understandable and a good policy to place guests with dogs on the ground floor in non-carpeted rooms. The main drawback was that a public footpath ran directly past our windows. The windows could only be opened fully, not tilted. This meant that for both privacy/security and practical reasons, we couldn't leave them open overnight. As a result, the room became very warm. The pillows were incredibly firm and overstuffed, practically guaranteeing a stiff neck while sleeping. We even resorted to borrowing pillows from friends. Despite these issues, which mean we won't be returning, I would certainly recommend this hotel for guests not traveling with a dog.

We came from Ireland to Germany and stayed at NH Hotel Dortmund. During our stay, Caroline stood out as the most professional member of staff. Having visited many countries and stayed in numerous hotels, we can confidently say that her level of professionalism is exceptional. She speaks both English and German fluently and consistently delivers a high standard of service with great attention to detail. We strongly believe that Caroline truly deserves to be in a managerial or assistant managerial position, and we highly recommend dealing with her for any service.

Hotel address is very good, 15 to 20 minutes walk to the downtown pedestrian street for shopping and dining The waiter's attitude is very good. The breakfast choice is also moderate. The only biggest problem is the lack of electric hot water in the room The room is small and tidy, especially the bathroom 

Excellent service. We didn't receive new towels. We weren't aware that we were supposed to hang the tag on the doorknob. Reception hadn't told us this. We were offered a free breakfast for the inconvenience. Friendly staff.

Wir waren zum BVB Spiel angereist. Die Lage des Hotels ist perfekt! Man kommt in knapp 30 Minuten zu Fuß zum Signal Iduna Park.  Unsere Zimmer waren schön und gemütlich mit Blick auf das Stadion. Alles war sauber und ordentlich. Lediglich etwas mehr Ablagemöglichkeiten im Bad wären toll.  Alle Mitarbeiter waren sehr freundlich. Nach dem Spiel haben wir im Hotel etwas gegessen. Ist definitiv zu empfehlen. Eine kleine aber feine Auswahl an Gerichten, die auch vom Preis-Leistungsverhältnis passten. Das Frühstück war lecker.  Wenn wir wieder einmal nach Dortmund kommen, werden wir definitiv wieder im Courtyard übernachten.

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

Everything was great except the fact that you are supposed to tell 2 days ahead of your arrival that you will check-in. That's unusual when you booked your hotel in advance. Eventually I could reach them a day before my arrival and it was no problem to check-in ahead of time for an ”early-check in” fee.

The hotel is close to the BVB Dortmund Stadium, which was our main target the 2 nights of our stay in Dortmund. Good service and warm welcome. Simple but great breakfast.

While checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.