Kumamoto City Hotels with Breakfast

Because my bookings were split, my second reservation was for a superior room instead of a deluxe room. However, since it was on a higher floor, the bathroom odor was gone. The room was slightly smaller than the deluxe, but still acceptable. So, I'd recommend trying to get a high-floor room if possible. The parking lot near the hotel is excellent, costing 1200 yen from 3 PM until 11 AM the next day. You can ask the hotel for a discount coupon. When checking out, insert the parking ticket first to calculate the fee, then insert the discount coupon, and finally pay with cash. The ramen shop across from the hotel is quite good too.

Good location for shopping and dinning, right in the middle of Sun Road Shin Shigai. The rooms are big for Japanese standard, breakfast is good but the only drawback is they have 3 sessions and you to to confirm the reception your breakfast time, I took the last session which was 08:45 -09:30. As for room cleaning you need to book before 08:00 the next day. We booked the corner room and they gave us the room on 3rd with no views which was a bit disappointing.

Good location, just few minutes from JR station. Breakfast a lot of choice, nice and good quality. Room clean got everything basic necessary.

Since I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.

Great beeakfast and nice onsen! Like their laundry facility as well but need to oay for it.

When we arrived at the hotel, we couldn't find a parking spot, and then one of the staff members—I think Elly—helped us tremendously to find a parking spot. The staff is very helpful and super friendly. The hotel is centrally located.  It is very quiet in the hotel itself. The surroundings are also extremely quiet, so we were able to sleep well. The beds were very good. One minor downside is that they didn't offer drinking water. So you had to get it yourself, and the 7-Eleven was around the corner, so that wasn't really a huge problem. We enjonyed our stay. Thank you!

The location is great, near to the malls and Kumamoto Castle. The room is great, nice street view and rather spacious. The buffet breakfast is fine, and the coffee served is really good. The only problem I was facing is the room temperature. It was a little warm and stuffy without AC, I could not have a good sleep because of that.

The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful

Pros: 1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area. 2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks. 3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good. Cons: The streets are very dark at night, and it's quite a distance to the nearest convenience store.

Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.