Kumamoto City Hotels with Breakfast

Because my bookings were split, my second reservation was for a superior room instead of a deluxe room. However, since it was on a higher floor, the bathroom odor was gone. The room was slightly smaller than the deluxe, but still acceptable. So, I'd recommend trying to get a high-floor room if possible. The parking lot near the hotel is excellent, costing 1200 yen from 3 PM until 11 AM the next day. You can ask the hotel for a discount coupon. When checking out, insert the parking ticket first to calculate the fee, then insert the discount coupon, and finally pay with cash. The ramen shop across from the hotel is quite good too.

I was pleasantly surprised by how great this stay was! The hotel exceeded my expectations in many ways. The location is excellent—close to public transportation, restaurants, and shopping areas, making it incredibly convenient for exploring the city. The room was clean, comfortable, and well-maintained. Staff were friendly and helpful throughout my stay. Overall, a wonderful experience, and I would definitely choose this hotel again.

The hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.

Since I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.

Conveniently Located, but Wouldn't Return Due to Room ConditionOn the bright side, the hotel has an excellent location. It was easy to locate and surrounded by various attractions and convenience stores. The staff at the front desk was polite and accommodating as well. However, the room condition was disappointing. Right after checking in, I noticed a severe musty smell reminiscent of damp, old laundry. Thankfully, the friendly staff provided a handle to open the window, so I aired out the room while eating dinner outside. However, the room was extremely small.

When we arrived at the hotel, we couldn't find a parking spot, and then one of the staff members—I think Elly—helped us tremendously to find a parking spot. The staff is very helpful and super friendly. The hotel is centrally located.  It is very quiet in the hotel itself. The surroundings are also extremely quiet, so we were able to sleep well. The beds were very good. One minor downside is that they didn't offer drinking water. So you had to get it yourself, and the 7-Eleven was around the corner, so that wasn't really a huge problem. We enjonyed our stay. Thank you!

Convenience location which able to walk to Kumamoto Castle, Shopping Street. If park car at hotel car park and do not move out, a day, extra charges imposed beside the daily ¥1,200 parking fees. So, location can walk, don't walk, drive out 😅

The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful

Pros: 1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area. 2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks. 3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good. Cons: The streets are very dark at night, and it's quite a distance to the nearest convenience store.

Having lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations. 1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka. 2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash. 3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door. 4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use. 5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver. 6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.