3-Star Hotels in Kumamoto City

it was a very cute place!! the owner seemed like she loved the place very much, and was decorated very nicely. it’s a women’s only hostel, so i was glad that i was born a woman. i got one of the rooms - very clean, and the shred kitchen was nicely decorated. you can see the castle on the rooftop.

The hotel's location is excellent. It's about a 10-minute walk from the Kumamoto Bus Terminal after taking a bus from Fukuoka. The commercial district, Kumamoto tram, and Kumamoto Castle are all nearby and easily accessible on foot. The hygiene is impeccable; you even take off your shoes upon entering the lobby, storing them in shoe lockers on the first floor. The front desk service was superb. We stayed for three nights and changed rooms once, and they immediately allowed us to check in, without making us wait until 3 PM. When we looked lost outside, they promptly provided us with a map, suggestions, and directions. The deluxe twin room, a Japanese-style room, is quite spacious by Japanese standards and elegantly decorated. The washing area, shower, and toilet are three separate, independent spaces. The onsen (hot spring) on the 11th floor is also very clean, with a pleasant environment. Afterward, there are free ice pops and a relaxation area. Free ramen is served at 9:30 PM, which was also delicious. There's free coffee on the first floor, and the breakfast is abundant and exquisite, with a high 'eatability' factor. All in all, I hope to have the chance to stay here again.

The room was nice, clean and peaceful for my solo 2 nights stay, and the bed and pillows were really soft and comfortable. The toilet is slightly small but it was clean. My stay also came with free breakfast, which I felt was just average as the japanese selection was on the saltier side. The location was a bit far off as I had to take the tram from the Kumamoto station with my luggage and walk a bit of distance to get to the hotel. However, the hotel is quite near the main indoor shopping streets which was convenient for me to walk around at night.

Since I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.

The room is spacious with two beds and a great view. Great amenities, I especially like the instant noodles machine and the massage chair! The coffees machine has got a tea capsule which is really refreshing and nice. It is a short walk to the city centre but very close to the shrine. Remember to book for 2 persons, as I only booked for 1 and pay for another at the reception, the staffs are very nice though.

The location is great, very convenient and close to the city tram station, but the pillows and quilts are a bit unclean. After staying for two nights, my face was a bit allergic, but the staff were very friendly and the breakfast was good

The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful

Convenience location which able to walk to Kumamoto Castle, Shopping Street. If park car at hotel car park and do not move out, a day, extra charges imposed beside the daily ¥1,200 parking fees. So, location can walk, don't walk, drive out 😅

Having lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations. 1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka. 2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash. 3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door. 4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use. 5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver. 6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.

友人とのステイでしたが予約からチェックインまでもスムーズで、また室内の設備なども行き届いており大変満足度の高いものになりました。また利用したいと友人とも話をしておりました。 テレビのリモコンの電池が切れていた？のか使えなかったのでチェックお願いします。 素敵なステイになりました。ありがとうございました。