3-Star Hotels in Kumamoto City

It was the most impressive accommodation to rest and live in this trip for me. The price is reasonable. Staff/ owner is very helpful and kind. She introduced me about her own place even I arrived hostel quite late. Her decoration and facility is superb. The kitchen has a lot of stuffs that traveler will be need. It feels like living at home but in the hostel. Location is good to locate near the tram. Also, common room, roof top, the bathroom are nice to rest. The private room (bedroom) is not too small - too big but it was very cozy to stay and manage your stuffs. I can do a little morning stretching in there. Love it! highly recommended for girls and other travellers 💗

Because my bookings were split, my second reservation was for a superior room instead of a deluxe room. However, since it was on a higher floor, the bathroom odor was gone. The room was slightly smaller than the deluxe, but still acceptable. So, I'd recommend trying to get a high-floor room if possible. The parking lot near the hotel is excellent, costing 1200 yen from 3 PM until 11 AM the next day. You can ask the hotel for a discount coupon. When checking out, insert the parking ticket first to calculate the fee, then insert the discount coupon, and finally pay with cash. The ramen shop across from the hotel is quite good too.

This hotel is perfectly located directly opposite Kumamoto Station, just a short walk across the road. The check-in instructions were very detailed, including information in Chinese on how to use the password lock, the onsen (hot spring), and details about drinks and breakfast. I really appreciated the wide selection of pillows and the variety of skincare products offered, including body lotion! It was a lifesaver as I hadn't packed any hand cream or body lotion. The breakfast, featuring both Japanese and Western options, wasn't vast but was thoughtfully prepared and absolutely delicious. The room size was typical for a Japanese hotel, and the soundproofing was excellent; I usually struggle to sleep well, but I had a fantastic night's rest here! The onsen was also a great bonus—perfect for soaking after a day of sightseeing. They even offer evening drinks and a 'goodnight tea'! The hotel management clearly put a lot of thought into traveler needs. I would definitely choose this hotel again on my next trip to Kumamoto! A perfect 10/10 travel experience.

Since I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.

Although they have a private carpark by side of the hotel, there was a parking fee charge of 2,000yen. But you're guaranteed a parking spot if you come back later at night. There are more parking lots in the multi storey carpark by side of the hotel. The hotel is very clean and I think it's relatively new. The front desk reception was very friendly n helpful. They also have a guest lounge on the ground floor next to the reception. Free flow of coffee and soft drinks plus some alcohol choices like sparkling wine. The lounge is open to hotel guests from 3pm to 11pm. They also provide coffee to go. The first 2 pictures is the view from our room. Across the highway from the hotel there's a Daisy & an Aeon supermarket. Very convenient to grab some food n light groceries. It's a good location to be in. I'll definitely be coming back to this hotel.

From the moment I checked in until I checked out, the staff were incredibly friendly and accommodating. They greeted me every time we crossed paths, and on the morning of my second day, they even called to ask if I wanted my room cleaned. I asked for just extra towels instead of a full cleaning, and they happily provided them. When I needed to use the washing machine but only had a 500 yen coin, they gladly exchanged it for 100 yen coins without any fuss. The hotel's location is fantastic – literally a minute's walk from the arcade shopping street. There are plenty of great restaurants and izakayas nearby, and both Sakuramachi and Kumamoto Castle are within walking distance, which was a huge plus. The room itself was the perfect size for one person, so I'd definitely consider staying here again if I travel solo. I didn't use the public bath because of my tattoos (I didn't ask if it was allowed), but the bathtub in my room was great for a relaxing soak. There are also two convenience stores right in front of the hotel, perfect for grabbing snacks.

The value for money is excellent, and the breakfast is super delicious—the one with the most breakfast options I've ever experienced in Japan. The room size is also just right; the double room was perfect, and the twin room I booked for a friend was fantastic. The bathroom was huge, and the room was spacious enough to easily unpack and unpack. It's also very close to the airport bus stop. Highly recommended!

Convenience location which able to walk to Kumamoto Castle, Shopping Street. If park car at hotel car park and do not move out, a day, extra charges imposed beside the daily ¥1,200 parking fees. So, location can walk, don't walk, drive out 😅

Having lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations. 1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka. 2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash. 3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door. 4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use. 5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver. 6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.

友人とのステイでしたが予約からチェックインまでもスムーズで、また室内の設備なども行き届いており大変満足度の高いものになりました。また利用したいと友人とも話をしておりました。 テレビのリモコンの電池が切れていた？のか使えなかったのでチェックお願いします。 素敵なステイになりました。ありがとうございました。