4-Star Hotels in Kumamoto City

JAL's service really deserves a thumbs up; many Chinese service industries could learn from them. My earring fell into the sink, and I'd pretty much given up hope. But the lady at the front desk and a gentleman went to great lengths to help me find it. I'm so grateful!

I was pleasantly surprised by how great this stay was! The hotel exceeded my expectations in many ways. The location is excellent—close to public transportation, restaurants, and shopping areas, making it incredibly convenient for exploring the city. The room was clean, comfortable, and well-maintained. Staff were friendly and helpful throughout my stay. Overall, a wonderful experience, and I would definitely choose this hotel again.

Fantastic new hotel! We took a 37sm corner room, large for japan standard Breakfast soread is good and delicious. Hotel beds are also the best so.far (for tjis 10days trup Kyushu) location is ver central, food plentiful..only issue we had is carpark (due to the central location and probably due to Golden Week,), no parking anywhere near the hotel and ended up waiting for more than an hr to park at Times parking which cost 3600 yen till next day. Overall, we highly recommend this hote.l

The room was new and the service was good. You absolutely must try the complimentary 60-minute hot spring bath; although it's a large public bath, the environment is very comfortable. The location is a 3-minute walk from Suizen-ji Temple and about a 17-minute taxi ride from Kumamoto Castle. Breakfast and dinner were also delicious.

Excellent stay in Kumamoto! The hotel was clean, modern, and very comfortable. The room was well-maintained and surprisingly spacious, with all the amenities needed for a relaxing stay. The staff were friendly, welcoming, and always ready to assist with any questions. The location was convenient, with easy access to public transportation, restaurants, and popular attractions. Check-in and check-out were smooth and efficient, making the overall experience hassle-free. Great value for money and one of the highlights of our trip to Kumamoto. I would happily stay here again and highly recommend it to anyone visiting the city.