Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 2, 2026
Anonymous UserThe hotel is nice and cosy. Room is clean and of a nice size. It’s located in a shopping centre with nice amenities around.
Parking is within the shopping centre and public and you have to take the shopping centre parking ticket to the hotel reception when checking in and paying the required fee to the hotel reception after that you can move in and out without requiring to pay again
When checking in, do take note to go the the hotel entrance on the 2nd floor of the shopping centre before taking the lift to the 14th floor; which is where the hotel reception is.
Checking in and out after that is seamless
Love the stay.
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Price per night from:SAR 288
Posted on Jul 5, 2026
Guest UserThe hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.
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Price per night from:SAR 240
Posted on Jun 6, 2026
Guest UserSince I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.
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Price per night from:SAR 180
Posted on Jul 13, 2026
Anonymous UserStayed at Dormy Inn again. The Kumamoto Dormy Inn is right opposite the Sakuramachi Bus Terminal, making it super convenient for shopping (there's a tax-free Montbell!) or getting around by bus or tram. Besides the complimentary late-night ramen and ice cream, the breakfast offers a great variety of local dishes. The Takana Meshi, Taihei-en, and Ikinari Dango (highly recommended!) were all first-time tries for me. If you're staying multiple nights and need room cleaning, remember to inform the front desk.
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Price per night from:SAR 282
Posted on Mar 3, 2026
Guest User
The hotel is located very close to near to the train station with AEON Mall just across the road. The hotel also provides sufficient parking space for guests. We appreciated the hospitality and professional services provided by the hotel staff. For the American breakfast, it’s yummy with various drinks. The hotel also provides free welcome drinks starting at 1600 hrs for guests. In terms of cost effectiveness, it’s ranked highest.
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Price per night from:SAR 155
Posted on May 18, 2026
Guest UserWhen we arrived at the hotel, we couldn't find a parking spot, and then one of the staff members—I think Elly—helped us tremendously to find a parking spot. The staff is very helpful and super friendly.
The hotel is centrally located.
It is very quiet in the hotel itself. The surroundings are also extremely quiet, so we were able to sleep well. The beds were very good.
One minor downside is that they didn't offer drinking water. So you had to get it yourself, and the 7-Eleven was around the corner, so that wasn't really a huge problem.
We enjonyed our stay. Thank you!
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Price per night from:SAR 281
Posted on Apr 29, 2026
Guest UserThe location is great, near to the malls and Kumamoto Castle. The room is great, nice street view and rather spacious. The buffet breakfast is fine, and the coffee served is really good. The only problem I was facing is the room temperature. It was a little warm and stuffy without AC, I could not have a good sleep because of that.
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Price per night from:SAR 212
Posted on May 18, 2025
helensilivren
The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
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Price per night from:SAR 216
Posted on Jun 28, 2025
Lei,tao
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
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Price per night from:SAR 234
Posted on Jan 29, 2025|Japanese Room, Non-Smoking (New Wing [10 Tatami])
Guest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
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Price per night from:SAR 142