Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 27, 2026
Lunahongg
The room was incredibly spacious! I've never stayed in a Japanese hotel this large before. This place is perfect for a relaxing getaway from the hustle and bustle. The hotel is quiet, peaceful, and the room was huge and super comfortable. I felt completely relaxed after sleeping here. The ocean view was lovely to gaze at, and the atmosphere was wonderful. The staff were also very attentive, making me feel as warm and welcome as if I were staying at a lovely holiday home. Breakfast was delicious too. It's definitely a place I'd love to visit again.
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Price per night from:AU$234
Posted on May 9, 2026|2 Twin Beds, Ocean Front View
Yan Reeves
We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically.
Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks.
Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan.
A few pieces of advice to the management:
1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours
2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them
3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once.
4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care?
5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician
6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies.
What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.
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Price per night from:AU$423
Posted on May 1, 2026
Sunnycactus
The hotel breakfast was delicious, and the scenery was beautiful. The only downside was that the bed was a bit hard. However, overall, I had a very comfortable stay. I also tried the hot springs, which were just okay compared to other hot spring hotels I've stayed at in different cities.
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Price per night from:AU$336
Posted on Jun 21, 2026
AK
The room size was surprisingly large, especially for Japan! You could see the ocean right from the room, which really made it feel like a vacation – absolutely fantastic! The hygiene wasn't as bad as some online reviews suggested, and I was pleasantly surprised by the comprehensive toiletries and amenities provided. If you opt out of daily housekeeping, you can get a 500 or 1000 yen voucher to use at the small shop, which is a nice touch! The hotel's swimming pool is great for kids, and there are also some paid craft activities in the lobby that are perfect for keeping the little ones entertained.
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Price per night from:AU$461
Posted on Jun 3, 2026
Miniyou
I stayed here a few days ago, right when a typhoon hit. The staff were all wonderful. Yesterday, I was supposed to take a shuttle bus to the airport and had already bought a ticket. Luckily, a staff member informed me that the bus was canceled and directed me on how to get to the airport. I'm so grateful to her! The hotel environment is also beautiful.
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Price per night from:AU$395
Posted on Jun 28, 2024
Guest User
If there is more grass nearby, there will be a lot of insects.
There are spider webs in some corners of the hotel room
Before going to bed, I found bugs on the bedside and yellow stains on the sheets
It’s a pity that there are so many insects at night that it’s impossible to use the swimming pool
It is recommended that the hotel provide some insect repellents
The price of the hotel is not cheap, and the location is not convenient either.
Unexpectedly, there was no one to help carry the luggage to the room after check-in.
Breakfast options are less
If I get a perfect score out of 10, the price/performance ratio can only be compared to 6 points.
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Price per night from:AU$539
Posted on Nov 17, 2025
Guest User
My girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights.
All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts.
This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it.
We look forward to the opportunity to return in the future and share more warm moments together.
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Price per night from:AU$507
Posted on May 31, 2026
Vets123It was a pleasant stay with ANA. The beach , swimming pool facilities are excellent. It would have been better if they extend the opening hours of the pool, they are only open until 6.
They also have a bouncy castle slides at the beach but it costs 4000 yen for adult or child. A bit overpriced I think for child.
The breakfast is good but the hotel is a bit old but acceptable. If u r looking for a not super fancy stay, this hotel is a good choice.
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Price per night from:AU$432
Posted on Mar 2, 2026|Standard Twin Room
Guest UserEverything was perfect, staff was kind and helpfull, food was very good for both breakfast and dinner, the location is amazing and we were often completly alone on their private beach (as it might've been too cold for the locals). Lots of nice and cozy restaurants arpund the hotel as well, you can get there by ”airport bus limousine”, when you're not acustomedto.how it works it looks a little scary but just go to the counter when you arrive to the airport and they'll help you out! Just know that you're in zone B Onna Village, make sure to vheck the time of departure online beforehand as you might need to sleep a noght in Naha if you arrive too late. Theres also a lot of activities nearby, I greatly recommend the snorkling/scooba diving.
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Price per night from:AU$226
Posted on Feb 24, 2026
Guest User
The facility itself is a bit old, but the sheets and bedding were clean and nice. The ocean view from the room and the quiet surroundings make it a great place to relax. The large public bath is a plus for families. I did find the high step into the unit bathroom in the room a bit dangerous.
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Price per night from:AU$161