Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 3, 2026|Studio Suite
Mystery solvedThe stay was good, clean, and easy access to the mall, ****** and sky avenue. However be prepared for a 100m run from the entrance to your hotel room, it is actually wide enough and quite a nice walk 🤭 staff were well trained and attentive to any needs or questions you may have, not sure what amenities the hotel has as there wasn’t any that had directional cues for guests, so I’m guessing there aren’t any? I may be wrong
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Price per night from:HK$2,067
Posted on Jul 17, 2026|Superior Deluxe Room
Anonymous User”Although there was a technical issue during check-in and our paid room was fully booked, the hotel staff resolved it professionally. We visit here every month, and our children really enjoy the activities organized by the staff. The restaurant serves incredibly delicious pizza, which we always look forward to having. Please maintain the same great taste, but I hope the restaurant staff can be more attentive to arriving guests and avoid judging customers based on their appearance.”
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Price per night from:HK$346
Posted on Feb 28, 2026
Guest User
Great! A truly enjoyable experience from start to finish. The check-in process was smooth and welcoming, with staff who were friendly and we got a room with a nice mountain view. The room was spotless, comfortable and there are many eateries and convenience stores nearby. Drawback was a few cancelled trips from Grab, who were not willing to go up Genting, but nevertheless we still managed to get a ride.
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Price per night from:HK$536
Posted on May 28, 2026
Guest UserOverall very good and clean rooms. The soundproofing is not great. Breakfast is good. There is water machine to refill water. There are ample parking at the hotel, only thing was when late night the parking and parking lift lobby has all the lights switched off. This is not ideal and could be dangerous to guests.
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Price per night from:HK$260
Posted on Jul 7, 2026
Guest UserHad a great stay at this hotel. We stayed on level 41, and the experience was amazing with a cool temperature of 16°C—very refreshing with cooling and fresh air throughout the space. The room was clean and well-maintained, which made it very comfortable. The staff were friendly and always ready to help with a smile. Amenities were good and met all our needs during the stay. The location is also very convenient, with easy access to nearby attractions and facilities. Overall, a pleasant experience and would definitely consider staying here again.
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Price per night from:HK$413
Posted on May 4, 2026
Guest User
Hi, the price was great and included breakfast. However, the breakfast menu was quite disappointing.
The front office service was excellent—there was a staff member (I’m sorry I didn’t catch his name) who was especially helpful. The maintenance team was also superb.
However, it was quite frustrating when we were already tired and the room’s electricity kept tripping repeatedly, and we eventually had to change rooms. Initially, there were no towels provided as well.
Overall, it was an okay stay.
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Price per night from:HK$197
Posted on Jun 28, 2026
Anonymous UserVery convenient around the genting area as there were underpasses and linkway access to everywhere! It is facing the skyworld outdoor theme park and cable car. Service was fast and efficient too :) Package comes with breakfast.
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Price per night from:HK$833
Posted on Mar 22, 2026
TENMA LGN
The hotel was overall nice and not as bad as the negative reviews online. Some parts of the room were slightly moldy and dusty, but it was still acceptable considering the location. The reception staff were friendly and professional. Overall, a comfortable stay and worth it.
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Price per night from:HK$255
Posted on Mar 20, 2026
Anonymous User
We had a very unpleasant experience at this hotel despite it being new. From the moment we arrived, there was a strong drainage smell in the lobby, which was already off-putting.
Check-in was extremely slow and disorganized. Even though we were the only guests checking in at the time, it took more than 30 minutes just to receive our room key. When we finally entered the room, we were surprised to find that it was not the room type we had booked.
We had to call reservations ourselves to seek clarification, but no proper follow-up was given. When we returned to the reception, the staff seemed unaware of the issue. After further checking, we were informed that the room we had booked was no longer available. This was very disappointing, especially since we had already paid in advance. It is unacceptable that a confirmed booking was not honored, and even more concerning that staff were instructed not to disclose the real reason.
Eventually, they offered us a different themed room, but by then we were already exhausted from waiting and dealing with the situation. We accepted it just to move on, but the experience completely ruined what was meant to be a birthday surprise for our daughter, for which we had specifically paid extra.
To make matters worse, the bathroom had a strong drainage smell that was very difficult to tolerate. Although the room itself was clean, the odor made the stay uncomfortable, and we were simply waiting to check out.
Facilities were generally okay, and the buffet breakfast had a good variety. However, the food was quite tasteless.
Overall, this was a very disappointing stay,
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Price per night from:HK$625
Posted on Nov 3, 2025
Enchante
Lilla Resort Janda Baik is a peaceful and refreshing getaway, perfect for anyone looking to escape the busy city. The resort is surrounded by nature, with clean and spacious rooms that feel cozy and well-maintained. The environment is quiet, relaxing, and suitable for families, couples, or small groups.
The staff are friendly and helpful, and the overall atmosphere is calm and enjoyable. However, because the resort is close to nature, ants can sometimes appear in the rooms and even get into the beds and toilets. It’s recommended to bring some insect repellents just in case.
Overall, it’s still a pleasant stay with good service and a beautiful natural setting—great for a peaceful break if you don’t mind a bit of nature coming indoors.
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Price per night from:HK$221