Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 9, 2026|Superior King Room
JiewphuiWe recently stayed at Crockfords Genting and had an absolutely wonderful experience from start to finish. As the premier hotel at Genting Highlands, it truly lives up to its reputation.
🏨 Accommodation
Our room was spacious, beautifully designed, and spotlessly clean. The bedding was incredibly comfortable, and the view over the highlands was stunning. Everything felt premium — from the modern amenities to the thoughtful little touches that made our stay extra special.
👨💼 Service
Service was outstanding across the board. Every staff member we met — from the concierge and front desk to housekeeping and restaurant teams — was polite, attentive, and genuinely eager to help. Special thanks to the concierge team who assisted us with arrangements and recommendations with a warm smile.
📍 Location & Convenience
Perfectly connected to SkyAvenue, *******, and attractions via covered walkways — so easy to get around, even in rain. Yet it remains quiet and private, a true luxury escape above the bustle.
🍽️ Dining & Facilities
The facilities are world-class — elegant lobby, relaxing spa, and excellent dining options right within the hotel. Breakfast was high-quality with plenty of variety, and service there was equally attentive.
Show more
Price per night from:£237
Posted on May 30, 2026|Superior Twin Room
appleamisha95We had a splendid staycation here at Geo Resort & Hotel. Starting with a smooth check in process, easy access parking, there were mini stalls just outside the hotel lobby until 10pm, the hotel located very near to lots of eateries & convenient stores. We had our dinner at Mohd Chan just walking distance from the hotel.
The hotel room was cozy & clean enough. The amenities provided were good, I love the shower gel & shampoo because they smelled so refreshing.
The breakfast spread was limited but tasted excellent! Please try their roti canai, so good! I would recommend this hotel to anyine coming to Genting Highlands. We look forward for our next staycation here.
Show more
Price per night from:£47
Posted on Sep 8, 2026|Superior Deluxe Sixer Room
SHASAShariffThere were not enough plug points, but the USB Type-C ports were provided and worked well. The hot water from the water dispenser was not working properly, but the housekeeping team responded quickly and provided us with a kettle.
By the way, the view from our room was not very nice as we were staying on the 10th floor. I would suggest requesting a higher floor if you prefer a better view.
Show more
Price per night from:£38
Posted on Aug 24, 2026|Deluxe King Room
KhamsevageneBeen here a few times as this hotel serve so far one of the best breakfast around the area. The pool is a shared pool with the midhills apartment at tower 2 & 3. This hotel has a free basement parking. Staffs are friendly as well. Easy check in process. The only draw back is the road going to the hotel, the place is still under construction.
Show more
Price per night from:£22
Posted on Sep 1, 2026|Deluxe King Room with 1 Parking
Darina GaniWe had a wonderful stay at Swiss-Garden Genting. Our room was incredibly spacious, modern, and spotlessly clean. The absolute highlight was the heated rooftop swimming pool on Level 41—it was perfect for the cool weather, and the mountain views while swimming were absolutely stunning! Unbeatable value for money. We will definitely come back!
Show more
Price per night from:£29
Posted on Aug 31, 2026|Executive Two Bedroom Suite
JoeyfnlimMy stay here was excellent. The hotel's overall environment was comfortable, the room was clean and tidy, and the facilities were complete, making for a very pleasant stay. The hotel's location is also very convenient, making it easy to get around and dine nearby.
The staff's service attitude was great, and the overall check-in process was smooth. The room's cleanliness and comfort were satisfying. This is definitely a hotel worth recommending.
I will certainly consider staying here again if I have the chance in the future! ✨
Show more
Price per night from:£20
Posted on Sep 5, 2026|Junior Suite
Anonymous Usera 6/10 stay for me bcs some facilities aren’t accessible if you dont pay for it. the pool is crowded with people on weekends you barely have enough space to swim. sky pool at hard rock requires you to buy food and drinks then only can enter. the tiles are cracked and you dont get to see much of the carpet sky even though i paid for mountain view. the most annoying part is the receptionist they take HOURS to give you your room key theres a long line
Show more
Price per night from:£41
Posted on Sep 16, 2025
Anonymous User
I booked 3d2n for family events, and the place was fully booked as it was school holiday and PH at the same time.
Service staff were really nice and friendly, we felt immediately welcomed upon checked-in. The deposit has to be paid in cash ONLY upon check-in, so make sure you have some cash ready in your wallet. They provide buggy service to the hotel room, however many were broken so there’s only one operating so waiting time is prolonged but manageable. My kids love riding the buggy so that is also an attraction by itself.
It’s cheaper to buy breakfast on Trip apps than at the receptionist. The location is very remote and food delivery apps will not deliver here. There’s also no lunch and dinner service available unless you book way ahead before coming. So for lunch and dinner time we have to go out, it has become very inconvenient as we planned to stay longer inside and enjoyed the facility than eating outside.
The overall facilities are nice, it is a very spacious place where we could conduct a lot of activities for the kids, from swimming to badminton to indoor games and not to mention hike in the morning - mind you the hiking is not-beginner-level.
However there are some challenges we faced during our stay. One of the rooms that we booked has water issue, at night the water just stopped flowing. And on the second night, there is an unfortunate power outage caused by faulty electrical equipment that resulted to about 6 hours of blackout in few rooms and also the clubhouse. It is understandable and commendable that they tried to fix the issue a quick as they can, and service staff on the ground handled the communication well by keeping us updated with the repair progress, and even accommodate us as best they could. However it is still very unpleasant experience to stay in the dark and also our program has to be cancelled due to this unfortunate event.
Overall the kids enjoyed their stay here. And the staff are also very helpful. With the price we pay it is worth the stay and hope this place can improve further, especially when handling full house booking during peak season.
Show more
Price per night from:£20
Posted on Jun 2, 2026
Faz MhmdI recently stayed at Hotel Seri Malaysia Genting Highlands for one night. The hotel has a rather dated appearance, and many aspects of the room, including the bed, wardrobe, and furnishings, seem unchanged for many years. While the room was spacious, the overall condition could benefit from refurbishment.
The room itself was reasonably clean, but the bathroom was less impressive. There were visible signs of mould and some dirt buildup, particularly in certain areas of the toilet.
One of the biggest drawbacks of my stay was the noise level. The hotel is located close to the main road at Gohtong Jaya, and traffic noise could be heard clearly throughout the night. As a result, I found it difficult to get a deep and restful sleep.
Overall, the hotel may be suitable for a short one-night stay if you’re simply looking for a place to rest before heading to Genting Highlands. However, for a stay of two or three nights, I would probably consider other options, especially if sleep quality and comfort are important to you.
Show more
Price per night from:£15
Posted on Apr 9, 2026|Deluxe King Room
JassCCLIt's a little complicated when we are trying to heading to our room from the hotel lobby, they said the room is located in a different building. The receptionist is so helpful and lead us the way. Clean room and comfortable.
Show more
Price per night from:£21