Hotel GIN Budapest Reviews

Response from Property: Dear Guest, Thank you for sharing your feedback and for staying with us. We’re glad to hear you appreciated the cleanliness and modern style of our hotel.We’re very sorry to hear that the breakfast did not meet your expectations. Please note that the breakfast bag option you received is provided specifically for early travellers or guests with a Mr. and Mrs Smith reservation, as a convenient takeaway alternative before regular breakfast service begins. We apologise if this was not clearly communicated at the time of check-in, however it is clearly advertised on all of our external and internal platforms. Your comments about the freshness and quality of the items have been shared with our team to ensure improvements are made. We truly value your feedback, as it helps us enhance our service and guest experience.We hope to have the opportunity to welcome you again for a more enjoyable stay.Warm regards,The GIN Team

Response from Property: Dear Guest, Thank you so much for your kind words! We’re delighted to hear you enjoyed our convenient location, the friendliness of our reception team, and the comfort of your room. It’s wonderful to know that everything met your expectations. We hope to welcome you back again soon for another pleasant stay! Warm regards, The GIN Team

Response from Property: Dear Guest, Thank you so much for your wonderful review and perfect scores! We’re delighted to hear that you enjoyed our convenient location near Kálvin tér metro station and found our team friendly and helpful. Your kind words truly motivate us to keep delivering excellent service.We’re honored that you would choose to stay with us again, and we very much look forward to welcoming you back on your next visit! Warm regards, Szabina Horváth, Front Desk Manager

Response from Property: Dear Guest, Thank you so much for your amazing review! We’re truly delighted to hear that you enjoyed your stay with us — from the location and friendly team to our breakfast at Hotel Rum.It means a lot that you would choose to stay with us again when visiting Budapest. We can’t wait to welcome you back for another excellent experience! Warm regards, Szabina Horváth, Front Desk Manager

Response from Property: Dear Guest, Thank you for your outstanding 10/10 review! We’re thrilled to hear that you enjoyed our amenities, cleanliness, surroundings, and service. It’s wonderful to know that our friendly staff, convenient location, and your room all made your stay absolutely perfect. We truly appreciate your kind words and look forward to welcoming you back again soon! Warm regards, Szabina Horváth Front Desk Manager

Response from Property: Dear Yang, Thank you so much for your outstanding review and perfect scores across all categories. We’re delighted to hear you enjoyed the elegant and comfortable room, our friendly team, and the convenient location near public transport, the Danube riverside, and shops.We also appreciate your feedback regarding the pillows. For future stays, please note that we offer a pillow menu with three different options, so you can choose the one that best suits your comfort. Our team will be more than happy to assist you with this.We truly look forward to welcoming you back for another relaxing and enjoyable stay!Warm regards, The GIN Team

Response from Property: Dear Bruno, Thank you so much for your wonderful review! We’re truly delighted to hear that your stay at Hotel Gin Budapest was such a positive experience—from the comfort and design of your room to the welcoming atmosphere throughout the hotel. It’s also lovely to know that even the scent in the hallways left a good impression!We’re especially happy that our team made you feel at home, and we’ll be sure to share your kind words with both the Hotel Gin and Hotel Rum teams. While we wish we could identify the staff member who checked you in to thank them directly, your appreciation means the world to all of us.Thank you for your feedback about breakfast as well—we're glad you enjoyed the food and the friendly service. Your suggestion about additional sides or drinks is very helpful, and we’ll certainly take it into consideration as we continue to improve our guest experience.We can’t wait to welcome you back on your next visit to Budapest!Warm regards, The GIN Team

Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We're so glad to hear you enjoyed our central location, stylish interiors, and the friendliness of our team. It’s always rewarding to know our guests felt welcomed and well taken care of.We sincerely appreciate your feedback regarding the soundproofing and are sorry to hear it impacted your stay. This is something we continue to monitor and improve wherever possible.Regarding the photos on Trip.com, we completely understand your frustration and apologize for the confusion. Unfortunately, it appears that the platform had pulled outdated images from an external source without our authorization. We’ve been in touch with their team and have requested the correct, up-to-date photos be displayed to ensure future guests have a clear and accurate view of our rooms.We truly value your feedback, as it helps us improve and better serve our guests. We hope to welcome you back soon and provide an even more enjoyable stay.Warm regards,The GIN Team

Response from Property: Dear Guest, Thank you so much for your fantastic review and perfect scores across the board! We're thrilled to hear that you had such a great stay with us and especially glad you enjoyed the high ceilings and your in-room bathtub—those little touches can make all the difference when it comes to comfort and relaxation.It was our pleasure to have you as our guest, and we truly hope to welcome you back to Hotel Gin Budapest on your next visit to the city.Warm regards,The GIN Team

Response from Property: Dear Arrow, Thank you for choosing Hotel Gin for your trip to Budapest and for taking the time to share your feedback. We’re glad to hear you enjoyed a clean and quiet stay, and it’s wonderful to know our friendly team made a positive impression on you.We’re always looking for ways to improve, so we truly appreciate your 8/10 rating and hope to make your next stay a perfect 10!Looking forward to welcoming you back again soon.Warm regards,The GIN Team

Response from Property: Dear Long Tung, Thank you for your honest feedback and recommendation. We’re glad you enjoyed the cleanliness, surroundings, and our great location. We also appreciate your comments about the amenities and service, and we’re continuously working to improve these aspects to make your future stays even better. We hope to welcome you back soon!Warm regards, The GIN Team

Response from Property: Dear Bahabasaran, Thank you for your feedback! We’re glad you enjoyed the newly decorated rooms and convenient location. Regarding the WiFi, we apologize for any confusion—WiFi is indeed available in the rooms as well as public areas. We appreciate you bringing this to our attention and hope to welcome you back soon for another great stay!Warm regards, The GIN Team

Response from Property: Dear Dóra, Thank you so much for your outstanding review! We’re delighted to hear that you had a great stay with us, even if it was just for one night. We look forward to welcoming you back to Hotel Gin Budapest soon!Warm regards,The GIN Team

Response from Property: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed everything—from the amenities to the service. It means a lot to us that your experience was outstanding. We look forward to welcoming you back soon!Warm regards, The GIN Team