To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.5
Service9.0
Cleanliness8.7
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All reviews(120)
Positive reviews(22)
Reviews with photos/video(2)
Clean and tidy(9)
Awesome rooms(8)
Awesome stay(4)
Friendly front desk staff(3)
Great location(1)
Negative reviews(1)
Guest User
Standard Twin Room
Stayed in Jul 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Aug 15, 2025
Very clean, nice renovated rooms with all amenities including microwave. Very comfortable bed and pillows, plenty of luggage space. Coffee/tea/sugar and biscuits. Each room has it's own designated parking. Reception woman was very friendly and helpful. I would highly recommend it and will definitely be staying again soon
SRuss83
Standard Twin Room
Stayed in Oct 2023
Couple
2 review
9.5/10
Amazing
Posted on Nov 5, 2023
I stayed in Box Hill motel between 3rd of Nov'23 - 5th of Nov'23. My husband and I arrived at Box Hill motel around 12-1pm. We were so exhausted as we took turn driving from Sydney - Melbourne. We drove from Sydney past midnight. Upon calling if we would be let in early, surprisingly it is allowed. Otherwise we would have slept in the car until check-in time if the room isn't ready yet. We got room no.1 and it was very clean. I didn't use the towel as I prefer to use my own towel, my husband also use his own towel.
One of the hanging towel though had a snot on it and I put that towel aside despite we didn't use it. There were 3x plates in total and one of the plate was dirty and I assumed previous guest must have used this 1 plate and didn't wash it but instead just slipped it in between the clean plate. We used 2x plates for ourselves but I washed the 3x plates myself.
Great Wifi speed too as I was able to complete a little bit of work from Room no.1.
My parents always taught me to appreciate and respect people's places. Upon checking out, I saw Carol and OMG, she is so kind, friendly, down to earth and helpful. She was busy rolling people's luggage to their room. I remember my father always taught me the great businessman is not the one who always wanted to be served but the one who knew how to serve others first. There's a saying about "servant leadership". A great leader know how it feels to be at the bottom to observe, learn and serving others as well as better appreciate the top and experience various roles to understand the duties and responsibilities of each roles.
THANK YOU Box hill motel team and Carol too for allowing us to stay at your beautiful clean and tidy place. We were able to sleep very soundly, hope nobody can hear us snoring :)
I highly recommend Box Hill motel, Melbourne to anyone on a trip to Melbourne.
Guest User
Family Room
Stayed in May 2024
Family
2 review
10/10
Outstanding
Posted on Jun 16, 2024
Reception were very welcoming and friendly.
Room was clean and great location.
Guest User
Family Room
Stayed in Nov 2024
Family
2 review
3.5/10
Posted on Jan 12, 2025
No good very bad I don't like it
Bengoh
Standard Twin Room
Stayed in Nov 2023
Family
34 review
10/10
Outstanding
Posted on Dec 29, 2023
Super friendly receptionist, easy parking, we loved the room so much, super clean and cozy!
It's a most quiet place we stayed so far, high standard 👍👍👍
_WeChat275281****
Standard Twin Room
Stayed in Jan 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Feb 15, 2025
very very nice!
320362****
Standard Twin Room
Stayed in Jan 2025
Family
4 review
6.5/10
Posted on Feb 25, 2025
We stayed there for 5 days. There was no stove in the kitchen so we couldn't cook. The bed sheets were not changed during our stay and the bed didn't feel very clean.
Original textTranslated by Google
1381611****
Standard Twin Room
Stayed in Sep 2024
Family
11 review
10/10
Outstanding
Posted on Oct 28, 2024
It is very close to the children's school and very convenient. It is just on the roadside and easy to find by car. The owner and employees are also very enthusiastic. The facilities are relatively clean and more suitable for family living.
Original textTranslated by Google
YEAJIUN
Family Room
Stayed in Jun 2024
Family
2 review
9.5/10
Amazing
Posted on Jul 11, 2024
Parking is convenient, and the space is large enough for families with two adults and three children. The grandma at the counter is so kind and enthusiastic about service. Because it was very cold when we arrived, we felt that the heating was not enough, so we asked for extra blankets. Grandma specially asked for them. He came to our room to help us adjust the electric blanket. He was very caring. There are many Chinese restaurants nearby, which can satisfy Chinese stomachs. It is a quiet area in the middle of the noise. It is worth recommending.
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tacopan
Executive Twin Room
Stayed in Jan 2024
Other
9 review
10/10
Outstanding
Posted on Feb 26, 2024
We arrived at 12pm and the boss left a note outside the door. It was very convenient to check in and very clean.
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1376197****
Standard Twin Room
Stayed in Dec 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 20, 2025
It's OK. The room is big.
Original textTranslated by Google
8037****
Standard Twin Room
Stayed in Nov 2023
Family
64 review
7.5/10
Posted on Dec 25, 2023
It looks like a standard motel. There are several Chinese restaurants and supermarkets about 1 kilometer away. It takes about 30 minutes to drive to the city center.
Original textTranslated by Google
118556****
Standard Twin Room
Stayed in Nov 2023
Family
52 review
8.0/10
Very Good
Posted on Dec 13, 2023
The room was very clean. It had a refrigerator, tableware and a microwave. It was consistent with the description online. Check-in was simple and fast. The front desk service was very friendly. There are many Chinese restaurants within a 10-minute drive. I would like to stay here again after my trip to the Great Ocean Road.
Original textTranslated by Google
Xiake
Standard Twin Room
Stayed in Nov 2023
Couple
114 review
9.5/10
Amazing
Posted on Dec 9, 2023
Except that the hotel's location is a little on the edge of the town, everything else is good. The surrounding environment is very good and the boss is very kind. Parking is very convenient.