Let Courtyard Hakuba provide the perfect home base for your getaway to Nagano, Japan. Our onsen hotel is paradise for outdoor enthusiasts, with a fantastic location in the breathtaking Japanese Alps; Nagano’s famed ski slopes and hiking trails are easily within reach. Recharge and relax in spacious, reimagined hotel rooms, which provide Japanese inspired minimalist design accents and homelike wooden furnishings. First-rate amenities include plush bedding, flat-screen TVs, complimentary Wi-Fi and ergonomic workspaces. Hotel guests have access to our private hot spring, for the ultimate in relaxation. Satisfy your appetite while in Hakuba at our vibrant on-site restaurant, work out in the 24-hour fitness center and host a meeting or event in our 2,500 square feet of adaptable, intelligent venue space. Along with placing you near Nagano's prestigious ski attractions, our hotel is convenient to Matsumoto Castle and Hakuba Happo-one. An unforgettable getaway awaits you in Japan at Courtyard Hakuba.
GGuest User2023.08.25
We stayed here for 2 nights in July. The hotel and rooms are clean and comfortable. The lack of vegetarian / vegan food options was disappointing considering this is a Marriott Hotel. The resteraunt may not be theirs, but still expected better. The staff were very helpful, although the hotel shuttle to drop us to the station was only available for a 30 minute timeslot in the morning. Strange, but not a problem. Location is good, still has a feel that it could be a lot better by just making small improvements. Its the details that matter, at least that is why we booked Marriott. Still, we would stay here again (and maybe bring our own food).
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GGuest UserMy first visit to Hakuba - and choosing Yamano Hotel was pure luck. Many incredible experiences which I will try laying them out : 1) Keita and Monica - excellent hosts (made it felt very much a family hotel) 2) Monica arranged Woody Rentals : to come pick us, get fitted out with our snowboard gear - and Woody will arrange to send it back to the Dryer Room . The shop was in Happo area - so after getting fitting out , we went for our dinner and strolled back to the hotel . The gear appear in the dryer room that night. Talked about good service and shout out to the guys at Woody Rental 3) my kids had late night hunger pangs - and they opened the kitchen though the kitchen has arrays closed . Had the curry rice - which they gobbled up. My son had another curry rice serving the next day 4) my wife hurt her back and went back to the hotel first, and Monica helped to pick up her Insurnace cards in the room - really thankful. I was at the slopes as the kids were in ski school . 5) the evergreen international ski pick up and drop off is just at the hotel entrance - so bringing the kids and coming back from their ski school was an ease 6) we walked to both happo and echoland - through the small roads - about 15-20 mins with young kids pace - so overall not too bad 7) hot onsen tub and cold tub with sauna - amazing . 8) free massage chairs whilst waiting for your Laundry is an added plus! 9) rooms were comfy , clean, well furnished . Read some comments that it was aged but I did not think so. It was great. The size was good as well. Toilets are Japanese sized , but in these resorts, most time was spent in the Ibsen and bath area. 10) great great hospitality - pick up and drop off by Keita . Thanks a lot and helping me with the baggage as it was quite a handful for myself only 11) the greatest host was Keita & Monica’s son - Gakuto , 7 year old bright boy - he made toys for my kids to play, played Uno, and video games - and my kids really had a great time with him. Hope we get to see him soon. He was always somewhere in the hotel - popping in and out and just being a great presence . The overall feel is the hotel has so much history , in a family oriented setup which was warm , cosy , and always inviting - made you feel home despite my only 4 nights there . Thank you and sincerely my warm regards Dominic , Yurika and family .
MMeowVanWhat an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel.
Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself.
We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet.
In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies.
Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
浩浩司 岩I stayed on a tour of a travel agency that is good at skiing called JamJam Tour. I think the hotel is mainly open to skiing and boarding customers in winter. In the summer, Trapix and club tourism groups are also accepted. This time, I stayed at the same inn with a tour of two large buses for both nights, but I didn't meet anyone in the hot springs or in the lobby, and I was only with them when I was eating. It was good that the hot springs were reserved and always put in. It's small, but there is an open-air bath, but there is no sauna. The room was a twin room, but there is a sofa in the back and it is large enough. Maybe in winter, the sofa can be made into a sofa bed and can be triple. I could see Kashima spear from the room, but there are many trees 々 around, so there is no good view nearby. Also, it is near the jumping platform in the back of the Hakuba villa, so you can't go to the convenience store by walking. I didn't expect a meal because it was a cheap tour, but it was delicious enough. The restaurant was served by foreign staff, but it was a pleasant response.
GGuest UserUse for hot spring purposes. There is an old building, but cleaning was no problem and the room was large enough. The meal was good with local ingredients in a European course. Homemade rice was sweet and delicious, such as appetizer salmon, paris porridge bread, breakfast soba garret, handmade jam. Happo Onsen is not to say that it is fluffy and fluffy. I had a bath with the duck captain because the plan was 60 minutes of rental bath. The hot water was just good. It was like a family management, and it was a sappy customer service, but it was just a good feeling for a casual solo trip. In the morning, a rainbow came out in the west sky, is the weather downhill? What I was worried about was that there was no outlet on the bedside, and I brought an extension code of 1.5m, so it was pretty much, but this is where I want to improve. Be careful because there is no makeup drop or makeup water. There is no water supply at the hot water place, so it is recommended to bring a bottle by yourself. Be careful of dehydration. The free rental bath plan with breakfast dinner at Happo Onsen Inn is a good feeling. I think it is a recommended pension hotel if you use the service without expecting more than necessary.
GGuest UserThe room should be considered large in Baima Village. It is very comfortable for a family to live in. The overall style is very retro. It can be seen that the traditional style is deliberately retained. The breakfast is simple. The only inconvenient thing is that you have to climb stairs. There is no elevator. The guest room is on the second floor. On the first floor, the front desk took the initiative to help carry luggage. The snowboards were stored in a drying room similar to the basement, so it was inconvenient to carry the snowboards.
GGuest UserOvernight for children's skiing. It's a lift on the slopes across the road, but you need to buy a lift ticket at the ski center, which is about a five-minute walk away. It seems that there is no dinner and there is no large communal bath, but the hot spring is less than five minutes by car. There is no inconvenience to go out to eat. The room was large and comfortable with a family suite. It was a little inconvenient that I couldn't access the drying room directly due to the snow, but there was almost no problem. WiFi was weak indoors. The staff was Chinese but Japanese was OK and they responded very kindly.
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