To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(104)
Positive reviews(97)
Reviews with photos/video(1)
Negative reviews(7)
Ivo
Stayed in Dec 2021
Couples
3 review
4.7/5
Amazing
Posted on Dec 8, 2021
Big room comfortable bed great location, good security. Breakfast mediocre, bland.
Amazing stay as always. !! Love love this hotel. Staff is so welcoming and always so helpful. We always come back here. This is definitely our spot. 🏨
Jonathan
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 25, 2024
The best hotel in Cali service is good, food is delicious but it could do better in the gym, breakfast needs more attention specially in the seating area many ppl take your table etc.
Andrew
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 3, 2024
After a month of running around Colombia, this hotel was a refreshing taste of great customer service and luxury. I very much enjoyed my stay, and will be seeking out this hotel for my next visit.
Dora Lucia
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 28, 2024
My family and I have a very good experience in the hotel. Everyone was friendly, respectful and accommodating.
alina
Stayed in Feb 2024
Business travellers
2.0/5
Posted on Feb 3, 2024
the air condition does not work we ask reception and they told me it was nice like that 82 f.
Gilberto
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 14, 2024
Excellent . Wonderful staf . Delicious breakfast. Typical food of the region. Excellent restaurant for dining. And a bar for drinks.
William
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 8, 2024
Everybody went above and beyond to make our stay as comfortable as possible. Jonathan the Bartender at Bar&Tono Bar applied all his creativity to prepare COCKTAILS with his personal touch. Wilson, the Bellboy, was always attentive to our transportation needs, William, Paolo, and Jose at the front desk were prompt to guide us and make sure we were informed of all possible venues around the hotel. Davidson, Javier and all personnel at the restaurant and Room Service provided the best eating experience for us.
Jonathan
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 30, 2023
Very nice hotel in Cali id say one of the best centered Hotels however the Wifi was horrible and some areas of the hotel need remodeling/ paint but otherwise its great stay very welcoming
Gabriel
Stayed in Mar 2024
Business travellers
4.0/5
Very Good
Posted on Mar 26, 2024
Good hotel but nothing out of the other world as indicated
Ruth
Stayed in Mar 2024
Business travellers
4.0/5
Very Good
Posted on Mar 8, 2024
My stay at Sonesta was great, the breakfast team are very nice.
Carlos
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 29, 2024
great place friendly staf , very good food, definitely ill be back