Arena Resort Luxury With Ocean View Reviews

The red-eye flight arrived at 6 o'clock, and I had sent an email to inform him of the situation before. I specifically chose a hotel that was close to the airport and cheap, so I could arrive early and catch up on sleep. The shower water in the room was very small, so I just washed myself casually. I didn't take a close look at the hotel facilities, and I checked out and prepared to go to Pearl Island after not sleeping for long. I took a picture of the view outside the window when I woke up, but forgot to take a picture of the room. Maybe I was too anxious to go to bed.

Check-in was at 2:00 PM, but we were only able to check in at 2:30 PM because they were cleaning. This was a place we booked to stay for 6 hours before leaving the country. We requested a buggy when checking out, and the concierge said they would check the room for 5 minutes and proceed with the check-out. However, 10 minutes later, they told us, the guests, to return the key to the room directly because there was no master key, and they used a translator to tell us. If you leave the key in the room and close the door because there is no master key, who can open the room? We left the card key in both rooms, opened the door, and sent it to them with a photo. It had already been more than 15 minutes, and we were running out of time with the airport sanding company, so we complained, and they said we had checked out without checking the room. I don't understand why they made us leave the key in the room and wait. They told us to go since we had checked out... When I asked what happened to the buggy I mentioned at the beginning, they only called the car then. This was a very dissatisfactory accommodation.

I stayed for 0.5 nights, and the staff was friendly and the room was clean and nice~^-^ It's close to the airport, so I want to visit again next time.

After more than 20 years of travel experience, this is the first time I seriously give the worst review! Just hope no more travelers get scammed. 1. Hygiene: After breakfast, three of our group of six had diarrhea. The bed sheets didn't look like they had been changed, but there were no instructions in the room on how to contact the front desk. Plus we checked in too late and the kids were tired so they slept in their clothes. 2. Equipment: When I took the elevator, I got stuck in it. There was no response at all when pressing the yellow alarm bell. After being locked for about a minute, the elevator door opened by itself. I walked out with weak legs and happened to meet a staff member. Asked for help on how to walk to my floor and they looked at me like I was a ***** and didn't offer any help. You can use the swimming pool after checking out at 12 o'clock, but there are no bath towels provided! If you need bath towels, you need to rent them! Another hotel in the same building offers it for free. The cost of staying in the two hotels is similar. 3. Services: It is 5 kilometers away from the hotel, which was originally a highlight, but the difficulty in taking taxis has become a weak point. The hotel does not have a shuttle service, and the taxi driver at the airport was unwilling to use the meter because the distance was short, and asked for $100. I called the hotel front desk for help, and the front desk said that this is the case during the Spring Festival! I was with my elderly and children, and after begging the hotel, they helped me call a taxi for 200,000 Vietnamese dong. But the fact is, I was in Vietnam from New Year's Eve to the third day of the Spring Festival. On the first day of the New Year, I took a taxi from the Havana Hotel to the Vinpearl cable car, which was also 5 kilometers, and the fare was 100,000 Vietnamese dong. 4. Cost-effectiveness: For the same price, I stayed two nights at the Havana Hotel downtown and it was a completely different experience.

Check in took too long, the reservation was paid but when arriving to check in had to wait 40 minutes for confirmation of the voucher. The location is not near the center so it is difficult to shop when needed.

Except for the location, it's really the worst. I made a reservation because my early morning flight was close to the airport. At first, I was satisfied with the clean appearance, but there's a reason why the Google reviews are bad. I checked in at night and didn't stay for more than a few hours because my early morning flight was coming, but I saw two cockroaches during that short time. A really big cockroach came out from behind the curtain and was running around, so I screamed and caught it. And should I say closet? There was a small cockroach there... It was disgusting and I didn't want to be there. And the amenities were still there, as if someone had touched them, and the electric kettle was half full. It must have been used by someone. There was white water stains on the sink, and since there weren't many people in the resort, it felt eerie.

1. 자정 쯤 공항 도착하여 0.5박용으로 들렸지만, 제 기준에ㆍ 0.5박용치고 과분했습니다. 2. 엠페리언/아레나 등등 같은단지 같아요 3. 리조트 앞 상가 한국사람들 많이가는 식당, 마사지집 있습니다.

조식 뷔페의 커피가 진하고 맛있어서 하루를 기분 좋게 시작할 수 있었어요. 빵 종류도 다양했어요. 단, 과일 코너는 생각보다 선택지가 적었어요.

定的三人間 上樓一看就是個大床房 下樓溝通説一會加床 酒店本身沒有圖片的三人間的那種房型 加床很不舒服 彈簧硬 淋浴間沒有放洗漱用品的地方 房間小 也不太乾淨 游泳池想找個工作人員沒找到 附近能吃飯的地方很少 進城吃飯打車來回200人民幣 真後悔 應該還是住沉香塔附近就好了 起碼吃飯方便 當初就是圖離機場近 沒想到周圍沒配套設施 就是個空城

출국전 잠시 0.5박 으로 잡았어요. 룸은 혼자 지내기에 편할정도 뷰는 수영장이랑 바다보이고 좋네요. 수영장 이용은 안해봤는데 사이즈는 꽤 큽니다. 멀리 바다근처에 유수풀 같은게 있는거 같은데 이용하는사람은 안보였어요. 주변이 아직 활성화 안되서 그런가 분위기가 한적합니다. 주변상점 공실이 대부분입니다. 푸꾸옥 빈펄 가는길느낌이에요. 주변만 좋아진다면 나쁘지 않을거같아요.

반박 투숙했는데 시설도 괜찮고 수영장도 넓고 레스토랑은 그냥 먹을만 했는데 아쉬운점은 체크인 하는데 시간이 너무 오래걸려서 짜증났음

環境乾淨，周邊沒啥東西，過度一晚

Amazing facilities! You can enjoy the gym, a spacious pool, and the new water slide. The bed in the room is very comfortable, and the view of the ocean from the rooftop was incredible. The room service for food is convenient, and I was able to enjoy it right away.

It was great to be able to swim in the hotel's infinity pool while looking out at the ocean. The overall design is modern and the atmosphere is comfortable. The rooms were clean and the service was very friendly, which was nice.