Hilton Garden Inn Gaborone

Hilton Garden Inn Gaborone Reviews

Hilton Garden Inn Gaborone

Plot 54366 Western Commercial Rd, Gaborone, South-East, BotswanaView Hotel Details
Hilton Garden Inn Gaborone
Hilton Garden Inn GaboroneHilton Garden Inn GaboroneHilton Garden Inn Gaborone
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Guest Reviews of Hilton Garden Inn Gaborone

8.5/10
Very Good
68 review
Verified reviews
Location8.6
Amenities8.4
Service8.3
Cleanliness8.7
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All reviews(68)
Positive reviews(49)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Twin Room
Stayed in Jun 2025
Family
2 review
7.5/10
Posted on Jul 5, 2025
Hotel room was clean with great shower. Breakfast was average. WiFi was very poor.
Sydb
King Room
Stayed in Jun 2024
Family
23 review
8.0/10
Very Good
Posted on Jul 7, 2024
We were met late at night at the airport by a lovely gentleman called Mpho, he was very attentive from start to finish. Check in was smooth with Tebogo and relatively fast. In the morning breakfast was great, great mix of western and local foods were on display. Staff were very friendly and approachable throughout our stay. The only slight improvement I would recommend would be having a shower mat as the showers were rather slippery as well as a shower curtain or doors.
Donald Ray
King Room
Stayed in Apr 2024
Business traveller
43 review
10/10
Outstanding
Posted on Jun 22, 2024
The customer service from the airport to hotel was outstanding. I really like the female driver from Hilton. Her demeanor was great her English was better and we got to hotel around 10:45 pm. The room and hospitality was great. I will come back in December
didymae
King Room
Stayed in Dec 2024
Couple
78 review
10/10
Outstanding
Posted on Jan 8, 2025
Everything is perfect in the hotel, there was even a self-service laundry. The chef in the restaurant cooked very tasty. I would stay here again
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Woshishui123123
King Room
Stayed in Jun 2024
Solo traveller
62 review
7.5/10
Posted on Aug 19, 2024
The room is OK, but the service is a bit bad. The hotel has a laundry machine and dryer. There is a Chinese restaurant opposite, and you can exchange money.
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Guest User
Twin Room
Stayed in Aug 2024
Business traveller
16 review
8.0/10
Very Good
Posted on Sep 6, 2024
The air conditioning sensor alarm in the room kept ringing, which was terrible.
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luckytedy
Twin Room
Stayed in Apr 2024
Business traveller
15 review
10/10
Outstanding
Posted on Jul 15, 2024
Very satisfied, there is a Chinese restaurant opposite. It's very convenient to cross the road. The price is a little more expensive, so it is recommended to pay with a credit card. The boss is still better. One time I asked the lady boss to collect Alipay without a credit card. The conversion rate is very high and not cost-effective.
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Guest User
King Room-Accessible
Stayed in Apr 2024
Family
41 review
10/10
Outstanding
Posted on May 7, 2024
The hotel is located in the core business district, with a superior geographical location. The front desk checked in quickly, and this time we also enjoyed the extended check-out service. We were satisfied
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Guest User
King Room
Stayed in Feb 2024
Business traveller
10 review
10/10
Outstanding
Posted on Mar 17, 2024
Very good hotel
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Guest User
King Room
Stayed in Jun 2025
Business traveller
2 review
7.5/10
Posted on Jul 21, 2025
設施在博茨當地來説是足夠的,但是對照其他地區的希爾頓確實相差較大。感覺房間較小,室內情況差不多是國內新裝修的漢庭水平,沒有全季和亞朵好。
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Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 10, 2025
The area was very clean. Comfortable bed and very welcoming stuff. I had the best time of my life. Would visit again soon❤️
Guest User
Stayed in May 2025
Other
8.0/10
Very Good
Posted on Jun 17, 2025
I felt like I was home the entire time, I stayed for two months. The staff was friendly and helpful, they even took me to places I could tour and hangout around the city. The amenities were very clean and user friendly.There is a salon right opposite. I can comfortably recommend it to any one looking to stay for long periods.
Rubia Z
Stayed in Apr 2025
Travelling with friends
10/10
Outstanding
Posted on May 11, 2025
I highly recommend this hotel, it is very good and offers good value for money. All the restaurant staff were very friendly and pro-actively helpful, from the chef who made nice eggs as per your order to the service staff with their welcoming and warm smiles. I had a breakfast meeting with two of my colleagues and the breakfast buffet had adequate options. Everything was tasty and delicious, one of my colleagues also recommended the restaurant and mentioned the food was great the last time he was there for dinner(He highly recommends the steaks). I appreciated the friendly staff and good service.
Response from Property: Dear Rubia Z Thank you for visiting our property and for taking the time to share such wonderful feedback! We are delighted you loved our breakfast. This great feedback was shared with the team, and we celebrated. It will also encourage the team to continue offering exceptional service. We look forward to welcoming you back! Best Regards Gotlhe Moloise Front Office Manager
Guest User
Stayed in Apr 2025
Other
10/10
Outstanding
Posted on May 9, 2025
I was assisted by Khusto ,waiter he was very polite ,Staff iin general is very friendly,breakfast was really great ,Welldone to the Chefs. Hot chocolate was delivered on time which is also commendable,thank you I will definitely come back
Joses M
Stayed in Mar 2025
Travelling with friends
10/10
Outstanding
Posted on Apr 4, 2025
Best croissants I had I Southern Africa. The food was hot and amazing, set up at the buffet was awesome. Table setting and the ambience at the restaurant is so appealing. Service staff were kind and very polite. The egg station served promptly and on time to perfection.
Response from Property: Dear Jose Thank you for visiting our property and for taking the time to share your wonderful experience. We are happy to hear that you enjoyed breakfast with us. We applauded the team for the great service, and this will encourage them to continue offering exceptional service. We look forward to welcoming you back. Best Regards, Gotlhe Moloise Front Office Manager