Huayu Hotel

Huayu Hotel Reviews

Huayu Hotel

No.87 Laodong Middle Road, Changsha, ChinaView Hotel Details
Huayu Hotel
Huayu HotelHuayu HotelHuayu Hotel
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1 night

Huayu Hotel Guest Reviews

4.4/5
877 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All Reviews(877)
Positive reviews(833)
Reviews with photos/video(109)
Friendly front desk staff(89)
Delicious breakfast(59)
Close to metro(38)
Large rooms(34)
Convenient public transportation(31)
Convenient parking(31)
Delicious buffet(11)
Negative reviews(44)
Anonymous User
Boutique Room (Double bed) (Special promotion)
Stayed in Apr 2023
Business travellers
1 review
2.2/5
Posted on Apr 23, 2023
The hotel is quiet old, dilapidated rooms and cold service
Response from Property: We are sorry that the hotel is relatively old and has affected your check-in experience. We will definitely provide better service quality next time. Looking forward to your next visit.
Anonymous User
Boutique Room (Double bed) (Special promotion)
Stayed in Nov 2022
Business travellers
26 review
2.2/5
Posted on Nov 29, 2022
It's a bit noisy at night, there's a KTV in the building, and it's open until two or three in the morning
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Response from Property: Dear guest, hello! Thank you for taking the time out of your busy schedule to comment on the hotel. After seeing your feedback, we contacted KTV for communication as soon as possible. Their boss also expressed his apologies. He would adjust the decibel of the music and failed to give you a good check-in experience. , All the staff of the hotel apologize to you again! wish you a happy life!
Nihongwc
Boutique Room (Double bed) (Special promotion)
Stayed in Jul 2022
Solo travellers
45 review
5.0/5
Outstanding
Posted on Jul 27, 2022
The hotel is very good, the transportation is convenient, the bus departure station is just downstairs, it is very close to the bus Xincunfen store, the hotel's breakfast is also very rich! Next time you come here will be the first choice!
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Response from Property: Dear guests: Hello! Thank you for your 5-point praise! Beautiful time, Huayu Hotel met you unexpectedly, thank you for this fate, we will cherish it even more, and look forward to seeing you next time! I wish: Well!
Anonymous User
Boutique Room (Double bed) (Special promotion)
Stayed in Jul 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 12, 2022
Walking into the hotel lobby gives people a feeling of being at home, very warm. The surrounding supporting facilities are very complete. There is free hot water in the hotel lobby, free scanning masks, and shared umbrellas. The room was relatively clean and very quiet at night. Next time you come to Changsha for a business trip, you will still choose here!
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Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home when you stay in Huayu. We look forward to seeing you again to review our progress, and wish you a happy day!
Xin7788
Boutique Room (Double bed) (Special promotion)
Stayed in Jul 2022
Business travellers
27 review
1.0/5
Posted on Jul 9, 2022
The downstairs KTV is very noisy in the middle of the night, and the front desk still hangs up after calling ☎️The service is very poor
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Response from Property: Hello, dear guests! Thank you very much for choosing Huayu Hotel! We apologize that you were not satisfied with your stay. We will strengthen the business training of our employees, and we will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warmest service to create the most comfortable residence for you during your journey. We sincerely look forward to serving you again !
Sanyangjijunfengmenglong
Selected Room (2 beds)
Stayed in Jan 2023
Business travellers
12 review
1.0/5
Posted on Jan 4, 2023
It's really rubbish, please don't stay here. It's so cold in Changsha now, the air conditioner can't heat it? When I asked the front desk, I didn't know why, but it just didn't heat it.
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Response from Property: Dear guest, hello, thank you for your feedback and suggestions, we have given them to the management as soon as possible, I wish you a happy family and smooth work
Guest User
TRIPLE DELUXE
Stayed in Jun 2022
Business travellers
1 review
1.0/5
Posted on Jun 12, 2022
Stayed for two nights, and the parking fee was 40. Call to let it be refunded. Will not be coming again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Huayu Hotel. First of all, I am sorry to bring you a bad experience during your stay. We express our deep apologies. Regarding the parking problem you mentioned, the hotel provides free parking for guests. Just go to the front desk and enter the license plate. No parking fee will be charged. Your check-out time is 15:00 p.m., and the car leaves at 12:00 noon. When you checked out, you asked 3 handsome guys if they were driving. They replied to the front desk that the car had already left, and then called at 5:00 p.m. The front desk said that it charged your parking fee and asked the hotel for a refund. Because our parking system is in the form of cooperation, there is no way to operate a refund. Does your malicious bad review lose your identity? We also asked about the parking situation of the guests. The service staff really feel aggrieved! The hotel always pursues to create a perfect check-in experience for guests, and sincerely invites you to come again. wish you a happy life!
XiaoyigeJoy
Boutique Room (Double bed) (Special promotion)
Stayed in Jun 2022
Solo travellers
1 review
3.2/5
Posted on Jun 8, 2022
1. The facilities are old, and there is a dripping sound from the sink in the bathroom 2. The four-piece set has been changed and washed, which is very good 3. There are mosquitoes, the front desk said that the mosquito coils are in the drawer. It should be displayed to be more conspicuous 4. Downstairs is the KTV and clubhouse. If you live alone, you should change to another one.
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6/8
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on the hotel. It is a pity that the facilities and equipment did not meet your expectations. Please accept the sincere apology from all the staff of Huayu Hotel. Your feedback is very precious to us. We take this opportunity Re-examine the shortcomings of the hotel. We have given feedback to the guest room as soon as possible about the dripping sink problem you mentioned. We hope that you can choose our hotel again next time you travel, witness our growth along the way, and look forward to your visit again. wish you a happy life!
Guest User
Elegant Double Room
Stayed in Aug 2022
Business travellers
110 review
4.0/5
Very Good
Posted on Aug 13, 2022
I often stayed in this hotel when I came to Changsha on a business trip many years ago. At that time, I felt that this hotel was okay. I stayed again after many years. I feel that this hotel is really old. The lobby is still the same, but it is deserted and the staff is not enthusiastic. The air conditioner in the room is hardly cooling, and the bathroom is so small that it is almost impossible to turn around. It's time for a refurbishment.
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Response from Property: Dear guest, thank you for coming to Huayu Hotel. Sorry for not bringing you a perfect check-in experience. We have fed back the air-conditioning problem you raised to the relevant department for inspection and maintenance. If you have any questions during your stay, you can contact us at any time Contact, we will also strengthen the business training of employees, we will continue to ask ourselves, better and better, please believe that we are willing to use the most enthusiastic, meticulous and warmest service to create the most comfortable residence for you during the journey, sincerely look forward to seeing you again at your service!
Anonymous User
Boutique Room (Double bed) (Special promotion)
Stayed in Sep 2021
Business travellers
24 review
5.0/5
Outstanding
Posted on Sep 22, 2021
The staff at the front desk have a good service attitude, the rooms are clean and tidy, and a great stay!
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Guest User
Boutique Room (Double bed) (Special promotion)
Stayed in Sep 2021
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 20, 2021
Convenient location, good service, cleanliness
Original TextTranslated by Google
Guest User
Boutique Room (Double bed) (Special promotion)
Stayed in Jul 2021
Business travellers
2 review
5.0/5
Outstanding
Posted on Jul 11, 2021
Good accommodation
Original TextTranslated by Google
Guest User
Family Parent-child Room
Stayed in Jun 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
跟家裡人過來入住 來長沙旅遊很方便 地理位置很方便下次還來 前台小哥哥很有禮貌 服務態度很好還送了小零食 感覺整體還是很不錯的 辦事很快 房間隔音很好樓層高 很舒服床也很軟 設施:很全面 衞生:乾淨 服務:小哥哥態度很好嘻嘻 推薦推薦來入職住
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Guest User
Selected Room (2 beds)
Stayed in May 2024
Family
8 review
1.0/5
Posted on May 4, 2024
真的是臟亂差,400的房價,這樣的環境,一邊上廁所一邊頭頂漏水,真是無語,因為帶着長者小孩行李東西多,五一人又多,就沒有換酒店了。前台服務員反應慢半拍,幹什麼都慢悠悠,非得等你聲音大了,態度不好了,才動起來。
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Anonymous User
Selected Room (2 beds)
Stayed in Apr 2024
Friends
1 review
2.5/5
Posted on May 6, 2024
其實其他都蠻好,前台啥的態度都蠻不錯,早餐感覺一般,中規中矩,一份價錢一份貨,但對於兩個晚上半夜房間電話響這一點真的很失望,真的蠻嚇人的,後面退房的時候説還在查,後面到底查出來是什麼情況也沒收到反饋,但想想還是蠻恐怖的
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