Atour Hotel (Changsha High Speed Railway South Station International Exhibition Center) Reviews

Good!

very good~👍👍👍👍

The elevator is slow and the floor is high, so I had to wait for a long time to go up to the 22nd floor to have my meal in the morning. I also had to wait a long time to go downstairs to check out after the meal. The bed was big, comfortable, standard and Atour, but the traffic outside the window was noisy and the glass was not soundproof. You need to wear earplugs to sleep or you will be woken up. There is stinky tofu for breakfast, oh hahahaha, you can try it

This is the first time I have given a negative review to a hotel. I have stayed in so many hotels. This is the worst experience. I can say that I have never stayed in a hotel with such a bad brand. The facilities and supplies in the room are very old and the sanitation is not clean. , and there was a peculiar smell. When I returned to the hotel at night, I found that their air conditioner was installed outside the bedside. I couldn't sleep due to the rumbling sound. I communicated with the hotel and asked us to change rooms at almost two o'clock in the morning. We had already taken a shower. Everything was put out, and there was no way to change it right away. As a result, it was already past two o'clock in the morning when I changed rooms and went to bed! We are all in our pajamas and my husband and I both have colds today! Complaints are useless!

I was very satisfied with this trip. I was greeted warmly by the front desk as soon as I entered the hotel. As the weather turned cooler and the temperature outside was lower, I felt a bit cold. However, when we arrived at the front desk, the front desk enthusiastically poured us a cup of hot water. , I was also heart-warmed by this small detail. If I had any questions during my stay, I contacted the front desk. The front desk was also very enthusiastic. I accidentally got my slippers wet when I took a shower at night. I contacted the front desk to get a pair, and they were quickly dealt with. I brought it over. The hotel's breakfast is also very rich. There are many kinds of dishes to choose from. When checking out, the front desk also gave me water. I asked how to get to the high-speed rail station. The front desk also enthusiastically introduced how to get there conveniently. In summary, this trip I am really satisfied with staying in the hotel. I was really warmed by Atour. The hotel is very close to the subway station and the high-speed rail station. In the future, Atour Hotel will be my first choice.

On my way to Guizhou for a business trip, I found an Atour store that was relatively close to the station. As we all know, Atour is already very good, and they even upgraded my room type for free this time. Thank you very much I stopped in Changsha just for three things: the tea is beautiful, the tea is beautiful, and the tea is beautiful. The delivery I ordered was also delivered to the door of my room, which I was very grateful for. The room environment is good and clean. What I like most is the pillow, which is very comfortable. The sound insulation is also good, so the quality of sleep is also very high. Anyway, it's good

On a hot day, the air-conditioning effect was very poor. The whole family did not sleep well all night, and the child even hurt his feet due to glass shards in the room.

There were cockroaches in the room. I found one in the bathroom when I took a shower at night, and another one near the toilet in the toilet the next morning. Feedback at check out and at the front desk was just an understatement. . .

The experience was terrible. The soundproofing was poor. I was woken up by the noise of other people in the corridor early in the morning. Around nine o'clock, a group of people came outside and were knocking and hammering. I called to ask what was going on, but the front desk didn't know what was going on, so they asked people. After they found out, they didn't call me back. Why did you ask if they didn't call me back? I asked the front desk to ask the people outside to stop. After a while, they didn't stop, so I asked them again. I'm already under a lot of work pressure, and when I'm on a business trip, my sleep quality is poor and I go to bed late at night. As a result, this happened. It's a terrible experience.

As a fan of Atour, I am disappointed with this trip! I feel like there is something wrong with the hotel management.. 1. The lobby is very hot. I don’t know if the air conditioner is turned on, and I keep sweating. Is Atour downgrading... is it saving money? ? ? 2. I came back after 2pm from traveling and checked out normally. I could only use the public restroom. Oh my god, the restroom was a hell on earth. There were 💩 on the toilet lid and no exhaust fan...crazy! ! ! Hygiene is worrying…. 3. The living room is okay, and the indoor hygiene is OK, but there is a restaurant upstairs, which is a bit noisy in the morning. 4. Elevators don’t work, computers don’t work, hahaha, **** Atour, goodbye Changsha, goodbye Atour

The hotel is a 15-minute walk from the South High-speed Railway Station. The service and sanitation conditions are very good. It adheres to Atour's consistent quality level and the service, facilities and environment are also very good👍 Recommended!

1. The hotel has a strong odor; 2. When checking in, the girl at the front desk spoke very stiffly and emotionally; 3. The entrance and exit of the parking lot are extremely complicated. I couldn’t get in late at night, so I had to go around in a circle and use other entrances. Refuse to contact by phone and delete the comment.

Atour Hotel is very clean and the service is very good. They also gave us tea when we checked in and helped us upgrade the room type! The hotel is very close to the South High-speed Railway Station, which can be reached on foot in more than ten minutes. Since I had to catch the high-speed train early in the morning, I left very early and could not have breakfast, so I asked the hotel lady to help prepare breakfast. I would like to express my special thanks to the lady at the front desk! I will choose this hotel next time!

Staying for three days during the Spring Festival costs more than 400 yuan per night. The first night the bathroom was clogged and water overflowed the shower. The next morning, I informed the front desk that there was a blockage. On the second night, I showered for about a minute, but my hair was already overflowing without shampooing. Check the two ditch mouths and see floating hair. On the morning of the third day, I reflected to the front desk, who said they were short of manpower during the Spring Festival. Is it possible that during the Spring Festival, guests are required to pay more than 400 yuan to stay in a room that has clogged channels and does not deal with it? The guest was not informed that the room was blocked, so the room fee was still charged, and the blocked guest was responsible for it. Check out the video from night two. After negotiation, we were able to change to another room at noon on the third day.