Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology)

Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology) Reviews

Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology)

No.8-16, 2nd Floor, No.158, Erxianqiao East Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology)
Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology)Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology)Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology)
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Chengdu Chenghua East Suburb Memory Mercure Hotel (University of Science and Technology) Guest Reviews

4.9/5
Perfect
2593 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(2593)
Positive reviews(2577)
Reviews with photos/video(354)
Easy to get around(392)
Friendly front desk staff(216)
Close to metro(207)
Delicious breakfast(160)
Would stay again(66)
Perfect for business trips(64)
Good sound insulation(38)
Great lift(19)
Negative reviews(16)
Guest User
Standard Queen Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
best hotel yoy fan found. i went early they allow to check in early because room is free. receiption dont speak english please use transalator.
Response from Property: Dear guests, Hello! Thank you so much for your love and affection for our hotel! The pace of progress never stops, for your trust, we will be more persistent, Mercure Hotel will always stand in this city, waiting for you! See you or leave! Wish: Smile always^_^!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
9 review
4.5/5
Great
Posted on Nov 5, 2024
Friendly front desk teams. The toilet was rather stinky, not sure if it was not clean thoroughly or from the drainage but the duty manager/ team leader got us another room very quickly. Nice hotel in a residential area, not in the city centre but metro is right below the hotel.
Response from Property: Dear guest: Hello! First of all, thank you for staying at Dongjiao Memory Residence Hotel and taking the time to leave your review here. We apologize for not achieving full marks in your stay experience. We will definitely strengthen supervision and management in response to the issue you raised. We also welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions! I wish you a happy life!
Laurensius Gunawan
Guestroom - City-View, Night View (2 beds)
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Nice hotel, connecting with the metro station, and affordable price We stayed 4 nights and had a nice experience here. The receptionist, breakfast and laundry staff, all of them are polite and pleasant. The hotel has a perfect location connecting with the metro station. Just exit and enter from B1 or B2 and take a small elevator to get into the hotel lobby. So even though the hotel is not in the city center, we can reach everywhere by metro. There is a lot of local food surrounding also minimarket and shops. We walked around at night but felt safe and not scared. The room was spacious and the bed was very comfortable. The breakfast menu is also good enough with variant cuisine. There is a free laundry service that is very helpful for long tourists like us. Oh yeah, we also got souvenirs, a Panda doll and a toy when we checked out. Love it. Overall, it is a very pleasant hotel for our China trip in Chengdu.
Response from Property: Dear guests: "There is a thatched cottage to the west of Wanli Bridge, and the water of Baihuatan is the Canglang." Your encouragement is the driving force for us to continue moving forward. Our efforts are always rewarded. Thank you for your recognition of Xiaomei. Our service never ends, we just hope you like everything we do. I am very happy that you feel our deep friendship. Thank you for your recognition of our friends. We look forward to your next stay.
Noriamas
Superior Queen Room
Stayed in Oct 2024
Couples
11 review
4.7/5
Amazing
Posted on Dec 3, 2024
I had a pleasant stay at this hotel last week and was impressed by several aspects. The location is excellent, conveniently near the university, with a wide range of restaurants and shops nearby, including Luckin Coffee, McDonald's, and convenience stores, making it an ideal choice for travelers. The room, located on the 27th floor, was exceptionally clean, though the city view was nothing extraordinary. The intelligent furniture, which allowed everything to be controlled by voice, added a modern and convenient touch. Additionally, the service stood out, with staff reachable via WeChat and a mini app for quick requests like tea bags or bottled water. The welcoming fruit and mini gift at checkout were thoughtful gestures. However, there were a couple of drawbacks. The toilet had a slight odor that could be improved, and the reception process for foreign travelers was slower than expected, which might need attention. On a brighter note, the robot delivery service was a highlight, bringing items to the room quickly and efficiently. Overall, the hotel offers great value with its superior service and innovative features, despite minor areas for improvement.
Response from Property: Dear guests: First of all, thank you for taking the precious time to leave your comments here. Xiaomei apologizes to you for not reaching full marks in your stay experience. We have been working hard. You are also welcome to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on May 8, 2024
This is one of the best and best value for money hotels in Chengdu. The location is very convenient, the subway is right next to it. The interior is new, elegant and luxurious. The staff is enthusiastic and friendly. Most employees do not communicate well in English but they will help you to the best of their ability. I will continue to come back here after thinking in Xinjiang.
Response from Property: Dear guests: Thank you very much for your favor and love for Xiaomei! Your simple words, so that the little beauty moved, you must be a beacon, guiding us to a higher goal, our hotel room design is fully intelligent, voice guest control, high-definition projection, multi-room type, to meet the needs of business, vacation, parent-child different customers, quietly tell you that we have a robot delivery, self-service laundry, high temperature sterilization dryer, for your journey to provide more safety and convenience, the pace of progress will never stop, for your trust, we will be more unremitting, Xiaomei will always stand in this city, waiting for your arrivalI wish you a smile always!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 9, 2024
impressed by the facility, service - especially Xiao Du Xiao Du. love playing with it. Too bad i can take it home :D
Response from Property: Dear guests: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our motivation to move forward. Thank you again for your positive review, Xiaomei looks forward to your next visit.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Couples
4 review
4.0/5
Very Good
Posted on Oct 29, 2024
Good location, Elevator has direct access to train station. Clean rooms. Good breakfast selections.
Response from Property: Dear guests, hello! Thank you for your liking! The reason why life is beautiful is because we have confidants, the support and recognition of friends. We will continue to work hard and look forward to meeting you next time~
neigeappleice
Superior Queen Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
One of the best hotels I’ve stayed at in China. The room was spotless, staff were friendly and transport was very convenient! Highly recommend staying here if you’re in Chengdu :)
Response from Property: Hello dear guests! Thank you for your stay, and take time out of your busy schedule to review us, serving every guest is our unanimous pursuit, we will do a good job in every detail, so that you can live more satisfied, looking forward to your visit! Our hotel is 2 kilometers away from Longhu Binjiang Street, behind the hotel is a snack street, the hotel downstairs is the subway line 7, 8 The traffic is more convenient, and the hotel has a free parking lot to park, the room is dry and wet separation, smart toilet, smart small, look forward to your visit again!! I wish you a happy life and a smooth work.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Good selection of street food. Hotel elevator is near metro entrance. Staff was helpful.
Response from Property: dear guest,thank you very much for your review. if we have the opportunity, we must meet again!
Unseen Life
Superior Queen Room
Stayed in Apr 2024
Solo travellers
31 review
5.0/5
Outstanding
Posted on May 20, 2024
This is 2nd times I stay in this hotel. Everything still is the best for this hotel. I will come back again for sure.
Response from Property: Distinguished Guests: Thank you for your praise, your praise has been passed on to every partner, Xiaomei has been building a French Romantic elegant service, in order to make every friend feel at home here in general! Your encouragement is our driving force, looking forward to meeting you next time ~
Gary Oh
Superior 2-bed Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 25, 2024
The room is very clean, cozy, and bright. The mattress is firm and comfortable. The AI assistant (smart room) worked very well. There is an MRT station right below the building, making it very convenient. There are also many eateries around the hotel, including McDonald’s. I will definitely visit again when I am in Chengdu. 房间非常干净、舒适和明亮。床垫坚实而舒适。智能助手(智能房间)运行良好。楼下就有地铁站,非常方便。酒店周围也有许多餐馆,包括麦当劳。我下次来成都一定会再次光顾。
Response from Property: 感謝您細心又暖心的點評,讓您滿意,我們是認真的~~也感恩您一路的陪伴,一路的支持,希望您以後可以將美居當做您出門在外的第二個家,因為在美居您能體驗到家的温馨、親切、舒適,您所有的讚譽都是小美進步的動力,我們也將堅定不移地以更加用心貼心的服務,讓更多的家人知道我們,小美期待您的再次光臨和體驗哦!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Couples
13 review
4.7/5
Amazing
Posted on Nov 30, 2024
Good location. Good price. Came back again.
Response from Property: Dear guest, thank you very much for your trust in choosing our hotel, we are serious about doing service. Committed to building the hotel industry Haidilao, if you have any needs, Xiaomei will try its best to meet your needs for accommodation, do not ignore every bit of detail service, and strive to create a quiet and comfortable accommodation environment for every guest who comes to stay, Xiaomei looks forward to your next visit, we will continue to work hard to bring you a better stay experience. Have a great day!
Jessyy
Standard Queen Room
Stayed in Aug 2023
Couples
4 review
5.0/5
Outstanding
Posted on Sep 9, 2023
My best stay in ChengDu, new hotel, good location and comfortable environment, only downside is need some improvement on selection and taste of the breakfast, overall good stay!
Response from Property: 謝謝您的高度評價,您的滿意是對小美最大的鼓勵,很榮幸我們的服務能得到您這麼高的評價,我們將繼續維持這份熱情,真摯的為客人服務,將心比心,小夥伴們用愛心,誠心,細心,換您舒心,放心,期待您的再次光臨,一直等您哦
TanAaron
Standard Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
awesome room and good location
Response from Property: 尊敬的賓客:您好!看到您的評價,我們非常的受寵若驚,讓每一位賓客入住滿意是我們的追求。我們的服務宗旨就是把顧客滿意度放在第一位,以最好的狀態,用最好的服務,最甜美的微笑,迎接每一位顧客的到來~
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
设施:nice 卫生:nice 服务:nice 环境:nice
Response from Property: 尊敬的賓客:您好!一切的準備,衹為您的舒適;一切的努力,衹為您的滿意。願您每一次的遠行都有小美的相伴~