Guest User
June 18, 2024
When I was packing my luggage today, I saw these two lollipops in the first picture 🍭, which reminded me that I must not forget to review the hotel!
Because my child was taking the high school entrance examination, I bought this hotel in advance. After all, it is an old five-star hotel with reliable hardware and software, and the high school entrance examination is a big deal~
The day before the high school entrance examination, I first booked a car to the examination site on an online booking platform, but it was not smooth. The order was cancelled three times, and no one took the order for more than an hour...
So I called the hotel room service and asked for help to book a car. After listening to my situation, Manager Luo Chuanxiang asked me to wait for a while, and he immediately went to connect and arrange this matter. In less than 10 minutes, Manager Luo called me to tell me that considering our special and important situation, the hotel can arrange a car to take us to the examination for free, and said that the pick-up driver would contact me in advance and agreed to take us on time at 7:40 the next day.
The next day, at around 7:30, Master Li Zhongcai called me and said that he was waiting at the gate. Because I met my child’s classmates, a mother and a daughter, at breakfast, and they also had to go to the examination site, they were going to take a taxi there. I asked Master Li if he could take the four of us together, and Master Li readily agreed.
When our group of four arrived at the lobby, Manager Luo Chuanxiang and Master Li Zhongcai were already waiting. Master Li was holding two bags filled with panda dolls, water, and lollipops, saying that they were the hotel's wishes for the children's high school entrance examination. (Isn't it so touching?!)
Master Li was very familiar with the road conditions, and we arrived at the examination room smoothly. My child was the first to arrive in her class. On the way, Master Li said that Manager Luo told him that we had to use the car the next day. Although he had planned to take a day off the next day, he decided not to take a day off for the sake of the children taking the high school entrance examination, and he took us the next day.
The next day, under the comprehensive escort of Master Li, the children arrived at the examination room safely again.
This stay experience brought us very warm, beautiful, and unforgettable memories... I believe that the Crown Hotel brand has also been subtly implanted in the hearts of the two high school entrance examination children.
Thank you Manager Luo Chuanxiang for being anxious about the guests, caring about the high school entrance examination families, and helping to solve the problem satisfactorily!
I also thank Master Li Zhongcai for escorting me twice. Your smooth and superb driving skills and friendly and patient attitude have brought peace of mind to the students who are taking the exam!
I sincerely wish Manager Luo and Master Li a smooth work, a rising salary, and a happy life every day!
At the same time, I thank the hotel for cultivating such a great service team! I wish you a prosperous business and a lot of money!
(I won’t say more about the hotel’s rooms and meals. In short, they are up to standard and worth the money~)
The summer tourism peak season is coming, choose him!
Original TextTranslation provided by Google