Guest User
March 20, 2024
From the moment we got to this hotel in Chengdu, it was clear our hopes were going to be far exceeded. This hotel was the third out of five we stayed in during our trip across China. Despite its good price, it became a top highlight of our journey. It perfectly mixed value, location, cleanliness, and amazing service into one great experience.
Every staff member we met, from the friendly porter who welcomed us, to the receptionists who checked us in smoothly, and the hardworking cleaning team, made us feel a real sense of warm hospitality that's rare to find. They were all so kind and paid attention to little details, making us feel very special and looked after the whole time.
What really stood out was the kindness of the cleaning service. After we washed our clothes and left them drying in the bathroom, we came back to find that the cleaning person had kindly brought in a rack for our clothes and arranged them to dry better. This act of kindness touched us deeply and showed how much the staff does to look after their guests.
The room service was also a highlight, with lots of tasty options that were better than we expected from hotel food. Every meal was enjoyable, adding extra comfort to our stay.
Our room, high up in the building, had an amazing view of Chengdu, making our stay even better with beautiful views of the city, like the nearby Anshun Bridge. Even though we asked for a smoking room, the air in our room was still fresh thanks to a great ventilation system.
The hotel's spot was also very handy. With a metro station close by that goes straight to Chengdu East Station and the Anshun Bridge not far away, getting around the city was easy.
Adding to our positive experience, it was a pleasant surprise to find that some of the staff could speak some English, which we hadn't found in other hotels. Plus, the hotel had a cool robot service which was really interesting. The lobby and hotel grounds were incredible, too. And the breakfast was AMAZING – so varied, with a mix of Western and Eastern food choices.
To sum it up, this hotel is a real hidden treasure in Chengdu. It brings together a great price with top service, cleanliness, and location, making it a perfect pick for travelers. The wonderful hospitality and kind actions we saw have made a big impression on us, promising that this hotel will be our top choice when we come back to the city. A big thank you to the whole team for making our stay unforgettable.