Hotels Near Washington Square Park in Cook County

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

I was staying at the Holiday Inn Express with my three daughters, ages 17, 7, and 1 Aug 1-4th. When I say “horrible”, that would be an understatement!!!! We arrived late that night, about 10 pm. Upon checking into my room I called down to the front desk for extra linen because I booked the conference suite and planned to use the sofa sleeper since I was traveling with my children. First, the front desk clerk told me the hotel was fully booked but she would see what she could do. I told her “you mean to tell me there’s no extra linen in the entire hotel.” Nevertheless, a knock at the door with extra linen came five minutes later. Next, while opening the sofa sleeper, we found blood stained sheets on the sofa sleeper. I immediately run down to the phone and call the front desk. Oh it gets worse. While on the phone with the front desk telling her about the sheets, and she telling me there’s literally no one who can come clean the room in the entire hotel and housekeeping isn’t her job, I hear my 17 year old yell out “don’t touch that” and my 7 year old says “what is it”, then my 17 year old says “mom the baby almost touched a used condom”!!! Before I could even go ballistic on the phone, the front desk clerk say “omg, I’m so sorry. I can move your room.” So after being in the nasty room 20 mins, me and my kids carry all of our bags to a smaller room at 10:30 at night. I asked for a manager and was told one would not be there until Wednesday, and it was Sunday night. When I finally got the chance to speak to a manager, Maria Diaz, when I say she was the most unapologetic, non empathetic, unprofessional, incompetent manager ever!!!! She told me and I quote: “Housekeeping cleans 20 rooms a day, things happen, and if I was that outraged I should’ve left, that’s what she would’ve done”!!! No wonder, housekeeping is doing a lackluster job, look at management!!! And to add insult to injury, my bill was incorrect and I was charged for the larger dirty room that I did not sleep in versus the smaller one. Needless to say, I’ll never visit another Holiday Inn chain and I suggest you stay far away from this one!!! I’ll be spending all day seeking out any and everyone in corporate!!!!

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.

My connection was canceled and I had to spend the night at the Hyatt Place. So glad I chose it! I had the standard room with a king size bed. It had a nice living area in the room! The bed/pillows were very comfortable. Room/bathroom were very clean and spacious. The bartender was the most friendly employee! He was the one who made me feel welcomed. The kitchen is beautiful, bright and spacious! Good sausage patties and hash browns. I wished they had scrambled eggs instead of hard boiled. Hot oatmeal with toppings, bread and bagels to toast, yogurt, apples and oranges, juices, coffee, tea. Many tables to sit at. Overall I was impressed with this hotel! Highly recommend it!

The best thing is that it feels like a hotel, not old-fashioned, but more like an express hotel, very comfortable

We stayed for three nights in a King Studio room. It's a luxurious hotel with some standout features, particularly the comfortable beds and great views. While there were a few design quirks, they didn't detract too much from our overall experience. This hotel is an excellent choice for those wanting a high-end experience in a prime Chicago location, especially for longer stays where you can take advantage of the in-room amenities. What we liked best: + Prime location on Mag Mile near Starbucks Roastery and Trader Joe's + Stunning city views (our window looked out on Michigan Avenue) + Comfortable bed and pillows + Electronic blackout shades + Excellent water pressure and hot shower + Tall ceilings, spacious feel + Good bellhop service and helpful front desk staff What we liked least: - Confusing light switch panel (difficult to use in the dark) - Poor outlet design (can't plug in two devices due to odd shape) - Missed turndown service due to confusing room status light - Long waits for the elevator Note, this hotel's lobby is on the 20th floor, and the rooms are on lower floors. It took a little getting used to - we went UP for breakfast and then DOWN to our room. But the lobby and lounge were beautiful, and had marvelous views of the city.

The person on the reception she is amazing person, she is angel she help me alot when I do my reservation whit ******* ,they chance my date and they want a charge more money and she talk whit the company to respet my date appointment honestly she is the best person, please come she is very nice this job is perfect for her,the only think I have to say my family and me thank so much LATRINA P. God bless you !! This hotel is amazing too

I had a great visit I was taking care of by the front desk and The room was clean and up to date and it had a big screen tv which was great while I was in room relaxing place was quiet and peaceful I would recommend this location to others.