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The Congress Plaza Hotel & Convention Center








King Room with Lake View
Lake View
Standard King Room
City View
Accessible Room

Two Double Room with Lake View
Lake View
Standard Two Double Room
City View
Family Suite

Standard Lakefront Suite
Lake View
Suite with City View
City View
Standard Queen Room
City ViewGuest Reviews(59)
Guest User
- Standard Two Double Room
- Stayed in June, 2023
- Other
- 8 Reviews
Guest User
- Standard King Room
- Stayed in August, 2023
- Couples
- 1 Review
4.7/5OutstandingOur room didn’t have lights? Only lamps, which made it quite hard to see. Otherwise, everything was as expected.
Translation provided by GooglePosted 12 August, 2023HelpfulGuest User
- Standard Queen Room
- Stayed in June, 2023
- Solo travellers
- 3 Reviews
4.2/5Very GoodThe hotel is in a great location! Close to main attractions and lots of restaurants! Main staff was not very friendly. Hotel is beautiful when you enter. Rooms are very old and need updating. The toilet in my bathroom had a corroded tank and a broken lever. That was a bit frustrating. Bed was very hard!! Room was very cold! Only one thermostat for the entire hotel. There is no individual thermostat in each room. Had to ask for extra blankets. They did provide that for me. The fitness room is very nice! Every thing you need to have a really good workout! They indicated they are in the process of renovating rooms. They’ve just not completed that project yet. I would stay there again if the price was right. Hopefully next time I’ll get an updated room!
Translation provided by GooglePosted 11 June, 2023HelpfulKimberly
- Accessible Room
- Stayed in June, 2023
- Friends
- 3 Reviews
4.5/5ExcellentClose to the center. Clean. The only problem was the hot water. You need to wait a lot of time to have it, but then it's very hot.
Translation provided by GooglePosted 27 August, 2023HelpfulWjj001
- Standard Two Double Room
- Stayed in February, 2023
- Friends
- 4 Reviews
5/5PerfectLocation was perfect, room was clean, staff helped me to check in fast and conveniently.
Translation provided by GooglePosted 26 March, 2023Helpful
Property Policies
- Reservation not needed: private parking is available at location nearby (fees may apply)
- DepositDeposit required
- Deposit Collection MethodsA fixed amount of US$ 75.00 (approx. £ 61.90) is charged.
- Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
- Deposit Payment MethodsCredit card
The following payment methods are accepted by the property:
Health Protected
- 4.1/5
- Staff follow all safety protocals as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper not provided
- Health check available
Property Description
- Opened: 1893
- Renovated: 2008
- Number of Rooms: 871
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Tavern Tap, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 50000 square feet (4645 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 870 guestrooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Services & Amenities
- Restaurant
- Bar
- Meeting Room
- Multi-Function Room
- Business Center
- Fitness Room
- Valet Parking(Additional fee)
- Concierge Car Service
- Hairdressing and Beauty Center
- Porter/Bellhop
- Luggage Storage
- Wake-Up Call
- Express Check-In and Check-Out
- 24-Hour Front Desk
- Concierge Service
- Front Desk Safe
- Ironing Service
- Laundry Service (On-Site)
- Laundry Service (Off-Site)
- Dry Cleaning(Additional fee)
- Restaurant
- Bar
- Room Service
- Lobby Bar
- Wi-Fi in Public AreasFree
- Elevator
- Public Audio System
- Non-Smoking in All Rooms
- Non-Smoking Floor
- ATM
- Vending Machine
- Shopping Mall
- Meeting Room(Additional fee)
- Business Center
- Audio Visual Equipment
- Multi-Function Room
- Fax/Copying Service(Additional fee)
- Postal Service
- Wedding Service
- Assistive Listening Devices
- Stair-Free Property Entrance
- Accessible Rooms Available
- Fitness Room
- Golf Course
- CCTV In Public Areas
- Security Alarm
- Smoke Detector
- Fire Extinguisher
- First Aid Services
- First-Aid Kit
- Security Personnel
- Children's Meals Available
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Enjoyed my stay it was peaceful. Staff were very friendly and housekeeping was fantastic with cleaning the rooms daily. Will definitely stay here again. They also had a safe in the room.