Arp-Hansen Hotel Group Hotels in Copenhagen

I love the hostel vibes. many activities to do here. the dome has its own bathroom, but i had to stay with 3 unknow males. so i wasn't feel comfortable to use bathroom in the room. I always used shared bathroom. Hair dryer in the bathroom didn't work. The bed doesn't have the curtain. So I feel less private. When the room light was turn off, i turn on the light in my own bed. But my light disturb a guy on next bed then he told me to turn off 🥹.

The hotel is in a great location, and is very close to many shops and restaurants. Waterfront is just 15 minute walk. My main issue is just how small the bed is in the standard room - they don't have twin room options so sharing with my mother I found the bed to very small. The room wasn't cleaned at any point during the stay. The breakfast was expensive in my opinion, better to go round the corner and go to one of the many coffee shops or cafes. In a city which is so expensive to book a hotel room I guess it sells itself as a budget friendly option, but I wasn't overly impressed.

The hotel is in easy walking distance from the Grand Central Station and the Tivoli Gardens, 10-15 mins. The room was super clean, small but with own shower and toilet and quiet. You can also open the window for clean fresh air. On the other side of the hotel you can walk along the river all the way to the Little Mermaid and there are restaurants and bars alongside the river. They have secure locked storage if you want to leave your luggage for a small fee. There’s a communal lounge area in the lobby you can have a drink and or work a little. Not a lot of amenities but it works very well and efficient for an easy stay if you are out all day. I found some nice coffee shops in walking distance close by too. And you can swim in the area close by on the river too. The young man at the reception very friendly and helpful.

Steel House Hostel was great for my 4 day stay in Copenhagen. I stayed in a 6-person women's room, and got assigned an upper bunk. The room was quite nice (a bit cramped but nothing out of the ordinary), and I liked how high the bunk was- above head height when people were standing, so it didn't feel like others were in my space, and there was plenty of space to sit fully up in the bunk. Bed and pillow was comfy. Lockers were a good size (fit my carry on suitcase plus a backpack; others had bigger suitcases that didn't fit), but the locking mechanism was a bit challenging- basic idea but seemed to be mechanical issues). There was a thermostat that could be set as low as 17C (~63F), which was the setting in my room, but this didn't work well- it was definitely in the low 70s (F) in the room and felt quite warm for sleeping. The fans in the bathroom and shower (separate, which was good for a shared room) didn't seem to work (no knob apparent for the shower; there was a knob in the bathroom but it didn't do anything), so the room got humid after one or two people showered. The hostel is huge, and almost more like a hotel. WiFi was spotty or absent in the room, but plenty of common areas to sit or work downstairs. Kitchen was frequently used, and I took advantage of the kitchen fridge for having skyr and fruit for breakfasts (costs 25DKK for your whole stay). I also rented a bike for a couple days. It seemed overpriced (~135 DKK for 24hr) but can't beat the convenience, and the bike (standard city cruiser) worked just fine.

The staff are very welcoming and helpful. The room was large, comfortable and clean. The breakfast buffet was excellent. We booked a meal at Sticks and sushi on the rooftop and had a beautiful meal for my hubby's birthday. In the room the toiletries in particular were very good quality and had a lovely perfume. The lifts were fast and efficient. There was always a cab in the forecourt if we needed one. The hop on hop off bus stops right outside every 25 mins if you have a Copenhagen Card. It is only a 15 minute walk to Tivoli Gardens and the Central Station. The waterfront is only ＜5mins walk. There is a large out of town shopping centre about 10mins walk away.

Checkout time is 11am but they knock crazily at your door at 10:20am and almost entered my room. Very unpleasant. Most probably, this is due to lack of training of staff and puts the level of hotel at lower standard. Checkin and checkout by using the Aero Guest app, as well as for opening door, are convenient and really fast.

Hotel location is just awesome. Five minutes away from the main attraction Nyhavn but not exactly in the midst of the crowd. It is situated by the waterways and just about seven minutes away from the main metro station Kongens Nyrtov and is very easy to get to the airport on line M2. The canal tours and hop on hop off bus are easy to get on, not far from the hotel. The breakfast is nice and the staff are friendly and helpful. The room is a bit small as in most hotels in Europe and being in a central location makes it a bit pricey. However it is very good value and I would certainly book again.

Excellent staff Aria / Sofia /Hector /Mayu and another tall gentleman at the desk who helped us with the route to centro …. Sofia gave us a upgrade as room was not ready as we went in still the cleaners were cleaning and were replacing a broken mattress.. before i could express a disappointment I was offered a room with harbour view which was very professional and customer centred

This hotel is really a rip-off, probably because it is the peak season. The price is very high. The standard room I booked is already very expensive. After entering the room, I saw that there was no place to put the luggage, and the lighting was very poor. So I spent a lot of money to upgrade to a two-story suite. It was also very ordinary, and the room was very narrow. The air conditioner was right next to the bed, and it was very noisy when I slept at night. There was no free mineral water in the room. This hotel is a rip-off except for its good location.

This is an old hotel with dated fixtures and fittings. Service good Location good Breakfast ok WiFi good