Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World
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Pestana Palace Lisboa Hotel & National Monument - the Leading Hotels of the World
#3 of Cultural Hotels in Lisbon
R. Jau 54, Alcantara, Grande Lisboa 1300-314, Portugal
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Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.6 mi (5.7 km) from Rossio Square.Show More
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4.4/5Very Good·Great Location
The interior decoration is elegant and the jacaranda flowers in the courtyard are colorful.
Guest UserAll 103 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurant
All Amenities
Surroundings
Metro: Cais do Sodré
(4.3 km)
Metro: Rato
(5.6 km)
Airport: Humberto Delgado Airport
(12.6 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Deluxe King Room with City View
1 King bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
19
Deluxe Room with Garden View
1 King bed or 2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Movie
Check Availability
2
Premium King Room with Garden View
1 King bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
2
Premium Twin Room with Garden View
2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Premium Room with Garden View
1 King bed or 2 Single bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
Toothpaste
Bathtub or Shower
Check Availability
1
Double Suite with Extra Bed
1 Queen bed and 1 Floor bedding
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Movie
Check Availability
1
Collection Double Suite with Extra Bed
2 Single bed and 1 Floor bedding
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Movie
Check Availability
1
Suite with Garden View
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
14
Suite With City View
1 King bed and 1 Sofa bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
Toothpaste
Bathtub & Shower
Check Availability
3
Deluxe King Room with Garden View
1 King bed
26m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
10
Deluxe Room with City View
1 King bed or 2 Single bed
25m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Movie
Check Availability
5
Amelia Royal Suite
1 Double bed
32m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Minibar
Daily Housekeeping
Toothpaste
In-room Wi-Fi
Check Availability
Family Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Check Availability
Double Room with Extra Bed and Garden View
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Check Availability
Prince Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Movie
Private Toilet
Check Availability
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Guest Reviews(103)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Marta
May 15, 2023
Housekeeping was pretty much didn’t exist, plus the fact that with our without “do not disturb” they would knock ALL the time starting 10h after we arrived.
Breakfast it’s just not up to scratch..
Guest User
May 28, 2024
The interior decoration is elegant and the jacaranda flowers in the courtyard are colorful.
Original TextTranslation provided by Google
Guest User
August 14, 2023
They charged me twice the amount of the room, I had the stay prepared through trip and they charged me again claiming that it wasn't. I have subsequently had both charges and continue to complain without success.
The hotel is far away and you always depend on the taxi.
Breakfast was not what was expected. The hotel was crowded and there was no option to sit on the terrace, it was hot inside and although they sell the juice as natural, it is from a bottle.
Correct service but very slow.
The pool is in shade all afternoon and finding an available housekeeper is an adventure.
Frankly there are better options in Lisbon and probably cheaper since I am still demanding a refund for the duplicate payment.
The after-sales service is disastrous, they do not answer emails and I continue trying by all means to recover my money.
Original TextTranslation provided by Google
Deanna
March 27, 2024
Great service but amenities are lacking and don’t match description online also hotel is not in ideal location if you are looking to tour around.
Michelle
March 26, 2024
We loved the people and the hotel very much. It would have been nice to know the pool was closed - we chose the hotel because of the pool. The website could have been more clear about the pool—goodness knows I was in the site many times out of sheer excitement. On our first day we were provided water, coffee and milk pots. The next day we had coffee, water but no milk pots. The third day we only received one water and again no milk pots. On the fourth day we received no water, coffee, milk pots or cups and saucers. It was mystifying! We like our morning coffee!
Christopher
March 25, 2024
The original part of the hotel is beautiful and it was like going back to 1900’s
The overall service was very good and all the staff were welcoming and helpful
The rooms in the newer part of the hotel were in need of a bit of renovation but overall a lovely stay
KAREN ANNE
March 16, 2024
Truly stunning hotel and the staff were top level professionals in everything. An absolute pleasure to stay here.
mark
March 25, 2024
It was amazing, the staff went above and beyond to make the stay a wonderful experience.
Elizabeth
February 14, 2024
We stayed at the Pestana Palace. Awesome Hotel, great and friendly staff. Breakfast was phenomenal. Definitely a five star hotel.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2001
- Renovated: 2007
- Number of Rooms: 190
Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.6 mi (5.7 km) from Rossio Square.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Outdoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingAdditional charge
Car Charging Facilities
Bar
Restaurant
Meeting RoomAdditional charge
Children's Playground
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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