Sea Phoenix Hotel Da Nang

Sea Phoenix Hotel Da Nang Reviews

Sea Phoenix Hotel Da Nang

115 Hồ Xuân Hương, Bắc Mỹ An, Da Nang, VietnamView Hotel Details
Sea Phoenix Hotel Da Nang
Sea Phoenix Hotel Da NangSea Phoenix Hotel Da NangSea Phoenix Hotel Da Nang
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1 night

Sea Phoenix Hotel Da Nang Guest Reviews

3.9/5
Good
41 review
Verified reviews
Location3.7
Amenities3.8
Service4.0
Cleanliness4.0
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All Reviews(41)
Positive reviews(36)
Reviews with photos/video(7)
Great service(6)
Awesome stay(5)
Convenient location(5)
Negative reviews(5)
chee lim
Deluxe Double Room
Stayed in Sep 2023
Friends
10 review
3.5/5
Posted on Sep 23, 2023
The hotel is near a quiet beach good for people like quiet. To go to the main beach is about 1 km about $40K dong, Breakfast is light but ok The room has no freezer only cooler
Response from Property: Dear chee lim!Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improve impression on their next visit.Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure a best possible guests attention and service.Thank you for stayed with us, and we look forward to another chance to serve you.Thank youCustomer Service Team of Sea Phoenix
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travellers
1 review
4.2/5
Very Good
Posted on Apr 28, 2024
It’s good
Guest User
Deluxe Double Room
Stayed in Apr 2022
Couples
9 review
5.0/5
Outstanding
Posted on Apr 18, 2022
This gem of a hotel was conveniently located to the beach and several night clubs, restaurants and amenities. It was also close to so many major tourist attractions by taxi in and around DaNang. We were so comfortable there and thought it the perfect base for many of our must see attractions. We will definitely stay there again when next in DaNang. Mike Jarema Salt Lake City, Utah
Response from Property: Dear TSUS4h! We are truly flattered to hear that your stay with us turned out to be so great and that you were so happy with our facilities and services. The beach near us is considered as one of the 6 most beautiful beaches in the world by Forbes Magazine. And our friendly staff will always make sure all guests experience a pleasant stay. Thank you!Sea Phoenix Customer Service.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is consistent with the photos, there is a gym and swimming pool, and the breakfast is also rich. The hotel also has laundry service (paid), and the location is also close to My Khe Beach. The group will pick up and drop off at the hotel for a day trip. The only thing is that the hot water for bathing is always relatively hot 😂Other aspects are very good.
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Eric Deripas
Deluxe Double Room
Stayed in Apr 2024
Solo travellers
80 review
3.7/5
Posted on Apr 21, 2024
Large room air conditioning fridge kettle safe tv with tv5monde very good wifi. Beautiful rooftop pool. Asian-oriented buffet breakfast. Fried eggs/omelette on request. Outlying hotel located on the corner of 2 very busy and therefore very noisy streets. I really liked this hotel despite waking up (very) early!
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6/7
Quyen Ngo
Deluxe Double Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 2, 2024
Full amenities near the beautiful beach. The receptionist is enthusiastic and cheerful
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ぴぴょん
Deluxe Double Room
Stayed in Feb 2024
Solo travellers
13 review
4.5/5
Great
Posted on Mar 1, 2024
The rooms and staff are very kind and clean. I think it will take less than 10 minutes to get to the beach right in front of you. 25 minutes walk from Mike Beach, 17 minutes by grab taxi from Da Nang Station (about 650 yen). There are several restaurants and convenience stores nearby. If you walk towards Mike Beach, you will see a lot of them. I stayed in a room with breakfast at Ocean Bee for 7,000 yen for 2 days thanks to Trip.com's discount for airline ticket purchasers. The room was a bit smaller than the one in the photo and didn't have two windows, but the water pressure and cleanliness were good. There was a pool and bar on the rooftop. I ordered Pho 95 dong (about 600 yen) from room service and it was delivered to my room. It was expensive and the taste was average, so it might have been better to order it from Grab Food. The room was very quiet and really comfortable. The breakfast had a lot of variety and was delicious, especially the Chinese food. The noodles were just average, but everything else was delicious, so I wish I had come back to eat on the first day. If you have a plan that does not include morning service, you may want to add it as well✊ It seems like you can use the spa for 20%. Apparently there's a sauna there too. The pool also accepted people from outside for monthly or one-time use. Improvement points A lizard in your room? and only one mosquito
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6/16
Guest User
Suite With Sea View
Stayed in Feb 2024
Couples
2 review
1.0/5
Posted on Feb 8, 2024
This trip, lodging, no luck I couldn't open the balcony on the first day because it was dangerous. I did it on purpose because of the stuffy window on the balcony. balcony No toiletries and breakfast for the next day I can't eat breakfast because they give me leftovers. The towels were dirty and the bathroom floor was slippery with water. I paid a lot of money to get it, but I cleaned the bathroom floor myself. I couldn't eat the hamburger at Esco Beach Bar, so I packed it without even touching it. After taking a shower, I felt like an ant hell, a real ant paradise. I poured the rest of the cola into the sink, and when the cola ran out, it was a swarm of ants. The cleanliness of the bedding, the breakfast, and the water are completely muddy even if you change the filter twice a day. I won't come again Because the schedule was tight, I mostly just washed up and slept at the accommodation. I miss thinking about Le Sands so much last month.
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Vietngoc
Superior Double Room
Stayed in Mar 2023
Couples
1 review
4.5/5
Great
Posted on Mar 19, 2023
Enthusiastic staff, support for renting motorbikes, full nutritious breakfast, minus point: if you want to go swimming, you have to go by motorbike. Overall ok.
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Response from Property: Dear Vietngoc,Greetings from Sea Phoenix HotelThank you for your kind words, we are delighted to see you enjoyed your time with us, and we hope you will have made some unforgettable memories with us. We hope we will get the opportunity to welcome you again in the near future. Best RegardsCustomer Service Team of Sea Phoenix
Junbaolaoe
Deluxe Double Room
Stayed in Jul 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Jul 26, 2023
The service is very good. Michael at the front desk is very enthusiastic. I hope to stay here again next time.
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Response from Property: Dear Junbaolaoe,Greetings from Sea Phoenix HotelThank you for your kind words, we are delighted to see you enjoyed your time with us, and we hope you will have made some unforgettable memories with us. We hope we will get the opportunity to welcome you again in the near future. Best RegardsCustomer Service Team of Sea Phoenix
haesung
Superior Twin Room
Stayed in Apr 2023
Solo travellers
12 review
4.5/5
Great
Posted on Apr 20, 2023
Good for an affordable price
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Response from Property: Dear Guest,Thank you for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us. Here at the Sea Phoenix Hotel, we aim for the perfect stay for every guest in every way. We hope we will get the opportunity to welcome you again in the near future. Best RegardsCustomer Service Team of Sea Phoenix
Guest User
Superior Room
Stayed in Mar 2023
Solo travellers
1 review
4.2/5
Very Good
Posted on Mar 18, 2023
It was friendly, cheap, and close to Da Nang beach, which was nice.
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Response from Property: Dear Guest,Thank you for all your review on our services and facilities which we will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improve impression on their next visit.Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure a best possible guests attention and service.Thank youCustomer Service Team of Sea Phoenix
Ngo Minh
Standard Room (Hourly Rate)
Stayed in Jun 2022
Couples
7 review
4.0/5
Very Good
Posted on Jun 17, 2022
This is a room with only 2 hours, you need to be careful when booking to avoid confusion
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Response from Property: Hello TSVN8w!First of all, we would like to send our deep thanks to you. We are very happy to receive encouraging comments from our customers. We will always improve our expertise more and more professionally to serve you better and better in the upcoming holidays. Wishing you health and happiness. Sincerely,
Guest User
Superior Double Room
Stayed in Sep 2022
Solo travellers
20 review
4.0/5
Very Good
Posted on Dec 6, 2022
Not bad, the room is not big, the location is very close to the sea, convenient for swimming.
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Response from Property: Dear guests,Thank you for taking the time to do great review our property and we all are very happy to hear that your stay with us was so great in every way.Here at the hotel we also cater with the best of gourmet food, attentive and personal service and unique facilities to make every guest's stay so relaxing, comfortable and a feeling they want to return again and again.Best Regards Customer Service Team of Sea Phoenix
Guest User
Superior Double Room
Stayed in Jul 2022
Family
3 review
2.5/5
Posted on Jul 22, 2022
The little brother in white clothes at the front desk of the hotel is very good. Thank you very much. It’s just that the hotel’s shampoo bottles are made of ceramics. One is broken. There is no bottle mouth, and the liquid can’t come out when you press it. , but it’s very slippery, it shattered when it touched the wall a little bit, and my hands bleed from scratching. I’ve lived in so many hotels, and it’s the first time I saw a ceramic bath bottle. It’s easy to break. If you accidentally scratch the guest What should I do? We were afraid of danger and didn’t take a shower. When we checked out, we reported the situation to the front desk of the hotel. The front desk asked me to pay 170,000 VND. Is it safe to put such a fragile item in the bathroom for a bath? We didn't ask the hotel to pay for the medical expenses for the scratched hand, and we didn't ask if we were injured. We just lost money! ! !
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Response from Property: Dear Valued guest,Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to contact me at the office number or by the E-mail.Thank you for stayed with us, and we look forward to another chance to serve you.Best Regards Customer Service Team of Sea Phoenix