Travelers Reviews of Dongguan Hotels

Banyan Tree Dongguan Songshan Lake
4.7/51058 Reviews
I have always been a fan of Banyan Tree. Of course, I have to bring my children and husband to experience the first Banyan Tree in Guangdong. Located in Songshan Lake, Dongguan, the environment is beautiful and comfortable. It happened to be a good weather. It was so comfortable to come to Songshan Lake Banyan Tree. It was as beautiful as the scenes in the TV series. The housekeeper added WeChat and provided services the night before check-in. I am very grateful to Lynn Zhu, the front office manager. Her meticulous care made me feel at home. She can help you solve all your needs. She also helped me upgrade the mountain view villa. I really felt that I was treated with care. Each room has a separate hot spring. You don’t have to go out and share the big pool with others in the winter. Both hygiene and privacy are very good. It’s really enjoyable to soak in beautiful hot water in such a comfortable environment. Of course, there are many advantages, but there are still some disadvantages. The personnel management of the new hotel needs to be strengthened. Whether it is the front desk or the coffee shop staff, the service and professionalism have not kept up for the time being. I look forward to subsequent enhancements. And if Banyan Tree is positioned as a resort hotel, for those who come here with their families for vacation, there will be too few entertainment options for children, which will result in the adults being comfortable but the children being bored. I look forward to the hotel having more complete parent-child facilities in the future.

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