Family Friendly Hotels in Cancun

Food good sometimes and bad sometimes Alcohol ok Loud as hell and the Americans made it even more unpleasant! The view and the place are beautiful, which is certainly commendable Negative note: a significant number of calls and above all, they will segment between members and non-member guests The rating is neutral, neither very good nor terrible

It was the best ever experience. Everything was all inclusive. all the stuff were so nice and the quality of food was amazing. They had a light show as well. It’s worth the money to stay. They have variety of program while are you staying.

It exceeded my expectations. I went with my friends this time. The location is good, right in the middle of the hotel area. The double room is 3,000 yuan a night, all-inclusive, free drinks, and good meals, but dinner often requires waiting. You can see the sea from the balcony of the room. The sea is super blue, and the project is also rich. It deserves five-star praise

Although overall it was a good stay, most of the employees are rude and grumpy. On the other hand, reservations at the best restaurants are complicated. They do not stock the mini bar even though we request it several times.

Intercom Lots of beach beds and umbrellas,extremely clean,not designated so ppl from other properties come and use it,waiters constantly offer food/drinks NOT free 100pesos for corona,food more than back home in Canada roughly 300pesos for wings or burger or chicken *****s. Freshly baked fish 750Pesos/kg, 3 tacos-300pesos. Tiny buffet if you think you gonna have rows and rows of food think again,MayBe 20foot long buffet,EXACT same food for 10 days(brutal).One person working @ omelette station with min 12min wait.Even though it was prepaid breakfast they make you sign a receipt 1100Pesos, couldn't figure out why, so after 4th day we were getting ZERO service, yup wouldn't even offer a cup of tea/coffee,ended up figuring it out,they expect 10% tip on the 1020Pesos(cost of breakf for 2ppl) so 100pesos each time you eat(NOT joking),so our 20-50pesos tips WERENT enough! For dinners we ALWAYS go off resorts when in cancun cuz there are soo many great options,this hotel is not walking distance to any restaurants like Harry's, Mono, Ilios,but bus station is right outside (12pesos each way) Room facing Lagoon which is main road,can hear EVERY car, person talking,so noisy day and night,plus our room was next to janitor's room so in and out slamming door and talking on a radio from 6am till 6pm(BRUTAL!)shower is large,sink over floating, mattresses rock hard but sheets are super white,AC worked well, 2pools,restaurant and pool bar empty.Lots of beds avail, Check in/out super quick and front desk people are Extremely helpful! So there's gas station across the street beer is 25pesos, there's supermarket 7min walk beer is 15pesos and has fresh Fruits,liq,jugs of water Basically if you looking for Mexican experience ALL inclus,cheap food/drink this is NOT it! If you looking for quiet getaway with prices on higher end but still be in Mexico this is the place for you! If you looking for same sand and all inclusive def need to look else where unless you don't mind grocery shopping on your vacay. Would I come back to this location-I doubt it,just doesn't make sense to me in sense of México experience!I def don't feel like spending more $ than I do @ home

I didn't leave the resort during my 3-day stay, and the resort had everything I needed. The food at the restaurants was good, and the room service food for the most part was good.

Best place I’ve stayed at in the last 5 years of travelling this place is amazing loved every second of it. Had one issue with security bringing a girl in who was up my a$$ but we got her a day pass like we intended too and we were all good again. Least you know security is good so again couldn’t recommend a place better and for the price this is a BARGAIN

Not enough words to compliment this stay! The hotel was HUGE, has 2 pools on each side! Our room had the most amazing view, open our sliding door and walk right out onto the beach. The service was great as well, everyone was super friendly from front desk, workers other guests, Housekeeping, etc! Will definitely return very soon!

Where do I start from? Daniel , Erik and the whole squad were exceptional. SLS Cancun is situated in the Marina which is probably the most expensive and most luxurious place in the whole of Cancun. There are loads of restaurants and a big shopping mall literally 7-10 mins walk from the hotel. The Marina is amazing with loads of fine dinning and descent priced restaurants. I stayed in one of the suites which happens to have 2 bathrooms and a full ocean view. The best thing about this hotel and the area (the Marina) is how private, secure (tho Cancun is safe) and affluent the area is. I call the area little Miami. If you want a loud noisy area, this is not the place for you. But if you want a bit of class and then drive into the noisy area and back to peace then SLS is for you. People pay to come to the beach so it’s a private beach but obviously free for hotel guest , so you will never see a rowdy group of people. I rented a car during my stay through the hotel without even paying a deposit to the car company and obviously you get Valet parking every time. The guys are attentive and always happy to help.Ask for Daniel and Erik, those guys are everything you need. I’ll see you soon.

A nice hotel that caters to the ”All Inclusive” crowd. If you're looking for a vacation with no surprises and never plan on venturing off the grounds then this is your place. If on the other hand you want get out and explore your surroundings, and try the local food there are probably better options as they treat you like second class citizens. Constantly pointing out that you are not on the meal plan. So getting things as simple as a morning coffee or a drink at the swim up bar is borderline frustrating. This hotel is located in an isolated part of the hotel zone so expect to catch a bus or taxi to the more lively places for food and activities. Great beach, nice pools and and clean upscale rooms