Ruolanbieyuan Homestay (Phoenix Ancient City Store)

Ruolanbieyuan Homestay (Phoenix Ancient City Store) Reviews

Ruolanbieyuan Homestay (Phoenix Ancient City Store)

No. 28 Wangjia Lane, Tuojiang Town, Fenghuang County, Fenghuang, Hunan, ChinaView Hotel Details
Ruolanbieyuan Homestay (Phoenix Ancient City Store)
Ruolanbieyuan Homestay (Phoenix Ancient City Store)Ruolanbieyuan Homestay (Phoenix Ancient City Store)Ruolanbieyuan Homestay (Phoenix Ancient City Store)
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Ruolanbieyuan Homestay (Phoenix Ancient City Store) Guest Reviews

4.7/5
Outstanding
160 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(160)
Positive reviews(159)
Reviews with photos/video(62)
Convenient location(30)
Classy environment(25)
Quiet & comfortable(17)
Close to scenic area(14)
Clean bedding(9)
Many amenities(8)
Garden view(7)
Would stay again(5)
Negative reviews(1)
Guest User
2-bed Room With Courtyard View
Stayed in Oct 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Nov 15, 2024
This is the most hospitable place I have stayed in China. We got to the homestay a day late, but the owner still let us stay here without extra charges. She even brought us to the bus stop where we could take the bus to the train station, helping us get our luggage up the stairs. The place is very well-kept and the toilet is very clean. Thank you!
Response from Property: Thanks for your support! Hello! Ruolan Courtyard B&B is located in the core scenic area of ​​Fenghuang Ancient City! Fenghuang Ancient City High-speed Railway Station is about 20 kilometers away from Fenghuang Ancient City. There are two options: pick-up and taxi. The journey takes about 20 minutes! 1. Take the No. 2 Ancient City Special Line Bus to "Nanhuali Terminal". Before getting on the bus, please ask the staff if you are on the right bus. Be careful not to get on the wrong bus! Adult fare is 7 yuan? People, students and elderly people fare is 3.5 yuan/person. It is recommended not to take the high-speed rail maglev, because the maglev terminal is a bit far from the B&B. 2. Take the high-speed rail or take a bus and get off by taxi directly to the Nanhuali Tourist Service Center. 3. Friends who drive by car, please park your car in the Nanhuali paid parking lot! 4. Please do not believe any products recommended by the solicitors, it will be difficult to protect your consumer rights later. Warm reminder: The ancient city is basically a stone road and it is not recommended to pull heavy luggage! Please contact in advance if you need to pick up at the Nanhua Gate of Nanhuali, the entrance of the ancient city.
KV LEE
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Nov 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Dec 14, 2024
I had a wonderful stay at this hotel, thanks to the incredibly kind and thoughtful owner. She personally picked us up at the 南华里服务中心 and even helped carry our luggage all the way to our room. Her warm gestures, including the free and welcome gifts provided for guests, made our experience even more special. On the day of check-out, she went above and beyond by helping us carry our luggage to the shuttle bus. It was truly heartwarming. I highly recommend this hotel to anyone planning to visit Fenghuang Ancient Town!
Manero
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Nov 2024
Couples
19 review
4.5/5
Great
Posted on Dec 3, 2024
We had a great stay in Fenghuang. Room was super quiet, comfy bedding and nice courtyard view. Perfectly situated in the old town to stroll at night in the beautiful lights. Owner is really nice and welcoming !
Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 1, 2024
This is the best hotel in China that we’ve been Because of the staff who is very kind and servicial The hotel is in a perfect situation and is very clean
Response from Property: 感謝支持!您好!若蘭別院民宿位於鳳凰古城核心景區裏!鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇,車程大概20分鐘左右!1.乘坐古城專線車2號到“南華里終點站”,上車前請先問一下工作人員是否坐對車,注意千萬不要坐錯車了!成年人票價7元?人,學生和長者票價3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。2.坐高鐵或者坐大巴下車後打出租車直接到南華里遊客服務中心下車。3.自駕遊朋友請把車停南華里收費停車場!4.請不要相信拉客人員推介的任何產品,後續很難維護自己的消費權益。温馨提示:古城基本上是石板路不建議拉重行李!有需要到古城入口南華里南華門接的請提前聯繫。
Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
It's really great, the service is very thoughtful, the boss is also very nice, the hygiene is very clean, and he also gave us a map of Phoenix! !
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Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The landlord is very friendly, the courtyard environment is warm, the room is clean and tidy, and the bedding is comfortable. The B&B is very close to the riverside to see the night view, only about 2 minutes. It is also close to the Nanhuali Tourist Center, and it is very convenient to take the shuttle bus to the high-speed rail station.
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Guest User
Chujian Building B B101 Courtyard Movie Viewing Double Bed Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The lady boss was very attentive. I received a call from her before we arrived at Fenghuang Ancient Town, asking whether we would drive or take the high-speed rail to Fenghuang. After confirming the approximate time to Fenghuang Ancient Town, she picked us up at the Nanhuali Visitor Center early. As soon as we checked in, the lady boss gave us a free map of Fenghuang Ancient Town and welcome fruits, which was really a thumbs up. The room is fully equipped, the courtyard is clean and tidy, and the green plants are full of vitality. It can be seen that the lady boss takes care of it carefully. In particular, it is very close to the riverside to see the night view, which is very suitable for people who want to visit the night view, check in and take pictures, and have light sleep and require a quiet environment. Recommended!!!
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Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The B&B is very clean and tidy. You can smell the aroma of mugwort as soon as you enter the door. It is very close to the riverside to see the night view. It is very convenient to visit the ancient city attractions. The landlord is very considerate and customized a map of the ancient city for us and told us how to play most conveniently. There are disinfectant wipes and thermometers and other daily necessities at the front desk of the B&B for you to pick up, as well as Band-Aids, cold tablets, etc. Recommended [strong]
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Guest User
Comfy B301 (Double Bed)
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
It's the off-season, the B&B is cost-effective, and it's located in the core scenic area of ​​Fenghuang Ancient Town. It only takes about 2 minutes to walk to the Tuojiang River to see the night view. The bedding is clean and tidy, and the landlord takes good care of the garden flowers and plants. It's worth recommending!
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Guest User
Chujian Building B B101 Courtyard Movie Viewing Double Bed Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
I read reviews that the lady boss is very nice, so I chose this restaurant for my parents. Thank you very much. My parents were very satisfied with this trip to Phoenix. Before checking in, the boss called me in advance through the Ctrip platform to inquire whether to take the high-speed rail or drive to Fenghuang Ancient City. After hearing that I would take the high-speed rail to Fenghuang Ancient City, the boss told me in detail that after getting off the high-speed rail, I could choose to take a taxi or take 2 The high-speed rail shuttle bus of Line 1 gets off directly at Nanhuali Visitor Center. After hearing that the reservation was for my parents, the boss was very enthusiastic. Not only did he pick up the two elderly people at the Nanhuali Visitor Center to help them carry their luggage, but he also made a special trip to take them on a shuttle bus to the Nanhuali Visitor Center on their return trip. The service details of the B&B are also very good. The bedding is very clean and hygienic. The room comes with mineral water, paper towels, shampoo, shower gel, disposable toiletries and disposable toilet mats. The front desk owner also prepares self-service welcome seasonal fruits. The B&B is located in the Fenghuang Ancient City Scenic Area, which is convenient for traveling and is especially suitable for people with weak legs and feet. It only takes two or three minutes to walk to Nanhua Bridge, Snow Bridge, North Gate Tower, Xiong Xiling’s Former Residence, Shen Congwen’s Former Residence and other internet celebrity check-in spots. In addition, it is also very convenient to go shopping in the city if you need to temporarily. Thanks again to the boss for your help. I will choose here again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Thank you for your support! Hello! Ruolan Villa B&B is located in the core scenic area of ​​Fenghuang Ancient City! Fenghuang Ancient City High-speed Railway Station is about 20 kilometers away from Fenghuang Ancient City. There are two options: parking and taxi, and the journey takes about 20 minutes! 1 .Take the Ancient City Special Line Bus No. 2 to the "Nanhuali Terminal". Before getting on the bus, please ask the staff if you are on the right bus. Be careful not to get on the wrong bus! The adult fare is 7 yuan? Tickets for students, students and senior citizens are 3.5 yuan/person. It is recommended not to take the high-speed rail maglev because the maglev terminal is a bit far from the B&B. 2. Take the high-speed rail or bus and get off, then take a taxi and get off directly at the Nanhuali Tourist Service Center. 3. Friends who are traveling by car, please park your car in the Nanhuali paid parking lot! 4. Please do not believe any products recommended by solicitors, as it will be difficult to protect your consumer rights in the future. Warm reminder: The ancient city is basically a stone road. It is not recommended to carry heavy luggage! If you need to be picked up at the Nanhua Gate at the entrance of the ancient city, please contact us in advance.
Jevan Hung
Chujian Building B B101 Courtyard Movie Viewing Double Bed Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The landlady was very attentive. When we arrived at the inn on the first day, she took us to have lunch and introduced us to nearby tourist check-in locations. After breakfast the next day, he helped arrange a day trip to Miao Village and sent us to the pick-up point. On the third day, we took the high-speed rail earlier. She helped arrange the ride to the high-speed rail station, prepared breakfast and packed it for us. She also gave us sweet-scented osmanthus she dried at home. She also helped carry our luggage, and she didn't leave until we got on the train. ! 
Original TextTranslated by Google
Response from Property: Your affirmation is the greatest affirmation and support for us. Ruolan Villa B&B is located in the core scenic area of ​​Fenghuang Ancient City. It is only about 2-3 minutes' walk from the Tuojiang River, Snow Bridge and other Internet celebrity attractions. It is a quiet location amidst the bustle. , hope to have the opportunity to serve you again. Fenghuang Ancient City High-speed Railway Station is about 20 kilometers away from Fenghuang Ancient City. There are two options: parking and taxi. The journey takes about 20 minutes! 1. Take the Line 2 high-speed rail shuttle bus directly to "Nanhuali Terminal" Before getting on the bus, ask the staff if you are sitting in the right bus. The price is 7 yuan/person, and 3.5 yuan/person for students and senior citizens. It is recommended not to take the high-speed rail maglev because the maglev terminal is a bit far from the B&B. 2. If you take a taxi after getting off the high-speed rail or bus, please take a taxi and get off at the entrance of the Nanhuali Visitor Service Center lobby. 3. If you are traveling by car, please park your car in the paid parking lot of the Nanhuali Visitor Center at the entrance of the ancient city! 4. Be careful not to believe any products recommended by those soliciting customers at the high-speed rail station and certain staff or taxi drivers. Warm reminder: The ancient city is basically a stone road. It is not recommended to carry heavy luggage! If you need to be picked up at Nanhuali or Nanhua Gate at the entrance of the ancient city, please contact us in advance.
Guest User
Chujian Building B B101 Courtyard Movie Viewing Double Bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The landlady was very nice. It was already the check-out time, but when she learned that we had not arrived yet, she allowed us to stay in the room for free, which prevented us from wandering around when it rained outside. Thank you! The room is consistent with the picture, the facilities are very good, and the bathroom is large. The free breakfast is also very nutritious and healthy.
Original TextTranslated by Google
Response from Property: Your affirmation is the greatest affirmation and support for us. Ruolan Villa B&B is located in the core scenic area of ​​Fenghuang Ancient City. It is only about 2-3 minutes' walk from the Tuojiang River, Snow Bridge and other Internet celebrity attractions. It is a quiet location amidst the bustle. , hope to have the opportunity to serve you again. Fenghuang Ancient City High-speed Railway Station is about 20 kilometers away from Fenghuang Ancient City. There are two options: parking and taxi. The journey takes about 20 minutes! 1. Take the Line 2 high-speed rail shuttle bus directly to "Nanhuali Terminal" Before getting on the bus, ask the staff if you are sitting in the right bus. The price is 7 yuan/person, and 3.5 yuan/person for students and senior citizens. It is recommended not to take the high-speed rail maglev because the maglev terminal is a bit far from the B&B. 2. If you take a taxi after getting off the high-speed rail or bus, please take a taxi and get off at the entrance of the Nanhuali Visitor Service Center lobby. 3. If you are traveling by car, please park your car in the paid parking lot of the Nanhuali Visitor Center at the entrance of the ancient city! 4. Be careful not to believe any products recommended by those soliciting customers at the high-speed rail station and certain staff or taxi drivers. Warm reminder: The ancient city is basically a stone road. It is not recommended to carry heavy luggage! If you need to be picked up at Nanhuali or Nanhua Gate at the entrance of the ancient city, please contact us in advance.
Fengkuangdeyitiaoyuxian
Comfy B301 (Double Bed)
Stayed in Aug 2024
Travel with friends
9 review
2.5/5
Posted on Sep 3, 2024
The hygiene is very poor and there is no cleanliness at all. Otherwise, the room will be full of mosquitoes and there will be spiders on the bed. I will not choose this hotel next time. The landlady was nice and polite at first, but she became less polite later on.
Original TextTranslated by Google
Response from Property: ① You booked a special double bed room. After arriving at the hotel, you were actually upgraded to A101 twin room. On the day of check-in, the B&B gave you free fruits and provided self-service peanuts and candies. Disposable toiletries, 2 bottles of mineral water, paper towels and electric mosquito repellent liquid were provided free of charge in the room you stayed in. The next morning, the B&B also provided two breakfasts and fruits for free; ② Bed and breakfast bed linens are changed after every guest; ③ When you checked in, there were no problems such as poor room hygiene; ④ On the day you checked in, you could use the B&B's washing machine for free. I ordered clothes twice, once when I just checked in and another time after 11:30 pm. ⑤In the early morning, it was reported that there was a spider in the room and it had been killed. After receiving your call, I promptly asked you whether you needed to change bedding or change rooms. You did not accept the suggestion of changing bedding or changing rooms. Instead, you repeatedly requested that the B&B must ensure that there are no more spiders, mosquitoes, etc. There is no way to guarantee what will happen in the future, plus the B&B is located in a mountainous area in the south, close to mountains and rivers. ⑥The boss was very polite when you checked in, but why was he so rude later on? Don’t you have a clue? Who else shamelessly walked out of the room, shirtless and only wearing a pair of underwear, and wandered to the front desk of the B&B like you?
Anonymous User
Comfy B301 (Double Bed)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Yesterday, I decided to go to Fenghuang Ancient Town on a whim. After searching for more than an hour on a certain bookstore, I finally found Jiasu. The store owner was very patient in contacting us. He would also come out of the alley to pick us up and recommend a hotel to us. The accommodation environment is quite good, and there is a small courtyard outside. I like it very much. It is not expensive and the environment is good and quiet. It is also very comfortable to stay. It is not far from the river. We walked there. The lady saw that there were four people in our room and gave us two more sets of disposable items. We went out very late to see the lights and she was still waiting for us. I highly recommend it.
Original TextTranslated by Google
Response from Property: Thank you for your support! Your affirmation is the greatest affirmation and support for us. Our Ruolan Courtyard B&B is located in the core scenic area of ​​Fenghuang Ancient City. It is only about 2-3 minutes' walk from the Tuojiang River, Snow Bridge and other popular attractions. It is a quiet location in the bustling city. I hope to have the opportunity to serve you again. Fenghuang Ancient City High-speed Railway Station is about 20 kilometers away from Fenghuang Ancient City. There are two options: pick-up parking and taxi. The journey takes about 20 minutes! 1. Take the Ancient City Special Line Bus No. 2 to get off at the "Nanhuali Terminal". Before getting on the bus, ask the staff if you are sitting in the right car. 7 yuan/person, 3.5 yuan/person for students and the elderly. It is recommended not to take the high-speed rail maglev, because the maglev terminal is a bit far from the B&B. 2. Take the high-speed rail or take a bus and take a taxi directly to the Nanhuali Tourist Service Center. 3. Friends who drive by car, please park your car at the Nanhuali Tourist Center paid parking lot at the entrance of the ancient city! 4. Be careful not to believe any products recommended by those who solicit customers at the high-speed rail station and some staff or taxi drivers. Warm reminder: The ancient city is basically a cobblestone road, so it is not recommended to carry heavy luggage! If you need to be picked up at the entrance of the ancient city, Nanhuali or Nanhuamen, please contact us in advance.
Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Jul 2024
Family
6 review
4.0/5
Very Good
Posted on Aug 16, 2024
I can only say that the facilities are complete, but the environment is very average. The advantage is that the location is relatively quiet, a quiet place in the middle of the hustle and bustle, and the boss is very nice. We all picked him up near the parking lot. There is a wall between the parking lot.
Original TextTranslated by Google
Response from Property: Thank you for your support! Your affirmation is the greatest affirmation and support for us. Our Ruolan Villa B&B is located in the core scenic area of ​​Fenghuang Ancient City. It is only about 2-3 minutes' walk from the Tuojiang River, Snow Bridge and other Internet celebrity attractions. It is located in the middle of downtown. Take a quiet position and hope to have the opportunity to serve you again. Fenghuang Ancient City High-speed Railway Station is about 20 kilometers away from Fenghuang Ancient City. There are two options: parking and taxi. The journey takes about 20 minutes! 1. Take the Ancient City Special Line Bus No. 2 and get off at "Nanhuali Terminal", and get on Before the bus, ask the staff if you are sitting in the right bus. The price is 7 yuan/person, and 3.5 yuan/person for students and senior citizens. It is recommended not to take the high-speed rail maglev because the maglev terminal is a bit far from the B&B. 2. Take the high-speed rail or bus and get off, then take a taxi and get off directly at the Nanhuali Tourist Service Center. 3. For self-driving travelers, please park your car in the paid parking lot of Nanhuali Visitor Center at the entrance of the ancient city! 4. Be careful not to believe any products recommended by those soliciting customers at the high-speed rail station, certain staff or taxi drivers. Warm reminder: The ancient city is basically a stone road. It is not recommended to carry heavy luggage! If you need to be picked up at Nanhuali or Nanhua Gate at the entrance of the ancient city, please contact us in advance.