To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(130)
Positive reviews(30)
Reviews with photos/video(10)
Great service(13)
Convenient location(10)
Delicious breakfast(9)
Easy to get around(8)
Close to train station(8)
Guest User
Family Room
Stayed in Jun 2026
Family
10 reviews
9.5/10
Amazing
Posted on Jul 20, 2026
The hotel is located right inside the Central Market, with all the attractions nearby, making it convenient to head out for sightseeing once the sun isn't as strong. We originally booked a family room, but the front desk kindly upgraded us to two king rooms! The breakfast selection wasn't huge, but it was enough to fill us up.
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Anonymous User
Classic Room
Stayed in May 2026
Couple
16 reviews
10/10
Outstanding
Posted on Jun 30, 2026
5 mins walk from train station, close to many restaurants and supermarkets. Good breakfast and friendly staff.
Bella_Donna
Classic Room
Stayed in Feb 2026
Family
158 reviews
10/10
Outstanding
Posted on Apr 12, 2026
Hotel is conveniently located, just a few minutes to the train and market. Hospitality is great.
TOM_Z1
Deluxe Room
Stayed in Mar 2026
Couple
8 reviews
10/10
Outstanding
Posted on Apr 21, 2026
Best of the best hotels during our stay in Italy.
At first, we sent an email to the hotel before the trip, informing them of our honeymoon stay in Firenze, but got no reply. But how they treated us has proved that they had been aware. We got very very well taken care of.
The room was good, and the breakfast was fabulous. The stuff there were all professional and kind.
Thank you so much for making our honeymoon a wonderful memory.
I recommend this hotel to all coming to Florence!
Guest User
Deluxe Triple Room
Stayed in Jun 2025
Family
17 reviews
8.7/10
Very good
Posted on Jul 20, 2025
The room isn't big, but it's nicely decorated. You'll have to carry your luggage up a few steps, but it's not a big deal. The breakfast selection is small but decent. The location is typical for hotels near a train station, so nothing special there. However, I'd still recommend staying near the train station in Florence because it's a pain to drag heavy luggage around the city.
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Guest User
Classic Room
Stayed in Dec 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Jan 10, 2026
The location is fantastic, very close to the train station. I chose a room with a terrace, and it had a separate small door, making it super quiet and secure.
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Guest User
Classic Room
Stayed in Oct 2025
Couple
16 reviews
9.5/10
Amazing
Posted on Dec 2, 2025
Very convenient location but might not suitable for those who like quietness. However, despite the fuss the hotel is well-designed, very clean, helpful staff, adequate amenities and good breakfast!
Antasha
Deluxe Room with Terrace
Stayed in May 2025
Couple
16 reviews
8.0/10
Very good
Posted on Jul 20, 2025
Front line staffs and housekeeping were very nice however the room was abit old. Tv never works it stopped showing after every 5 mins even they sent technician to fix it. Air-con was not cold even after fixing, bathroom smell like sewage…
Guest User
Economy Room
Stayed in Oct 2024
Couple
10 reviews
10/10
Outstanding
Posted on Nov 28, 2024
Front desk is friendly and helpful, breakfast is an added value, location near train station, easy access to other city nearby like Pisa leaning tower, walking distances from place of interest in Florence.
KittyV
Family Room
Stayed in Nov 2025
Couple
8 reviews
10/10
Outstanding
Posted on Dec 6, 2025
Perfect room Excellent service
Guest User
Deluxe Room
Stayed in Nov 2024
Couple
28 reviews
9.5/10
Amazing
Posted on Jan 17, 2025
Good breakfast and coffee. Room is clean. Nothin to complain. Overall very good experience!
Guest User
Deluxe Room
Stayed in Aug 2025
Couple
12 reviews
7.0/10
Posted on Sep 22, 2025
Good location but pricey
Guest User
Classic Room
Stayed in Jun 2024
Couple
24 reviews
10/10
Outstanding
Posted on Jul 26, 2024
Breakfast was good, lots of options. location was excellent- right by the train station and bus stop for day trips. The service was nice and the gave us complimentary treats! It’s quite modern and so some of the lights were confusing but we enjoyed our stay.
Guest User
Economy Room
Stayed in Jul 2025
Couple
7 reviews
10/10
Outstanding
Posted on Aug 9, 2025
The room was compact but very clean, the staff was always friendly, and the breakfast was delicious.
The view from the room was amazing!
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Pavel_G.
Classic Room
Stayed in Sep 2025
Couple
19 reviews
9.5/10
Amazing
Posted on Nov 2, 2025
Convenient location, everything within walking distance, decent service, small room, some soundproofing issues. Overall, the price/quality ratio is good.