Guest User
March 10, 2024
This is a very small operation on the first floor of a large apartment building, located very close to the Florence train station (why I selected it). The staff is great – when it’s available – the one problem with my stay here. One afternoon I walked out of my room to get a utensil, and a sudden gust of wind slammed the door shut, locking me out of my room for 30 minutes. This is one of a few times that I needed something and there was no one around to help. Apart from that, everything else was absolutely perfect. A small kitchen full of goodies was available 24/7, which I took full advantage of. The room was a decent size and comfortable, though the bathroom was laughably small, everything worked out well, including the rock-solid WIFI (once I logged into the right network). The staff was very helpful and polite … when they were there, that is. If you choose to stay here, a suggestion: Make absolutely sure you’ve worked out how to check in, access the property, and plan when you’ll be staying in the room and what your needs will be. You won’t always have someone around to attend to your needs when you may need a little help. Considering that, my five-star rating of this review feels a bit of a gift.