shoehappiness
April 19, 2025
From the moment we stepped into the lobby of the Savoy, last Friday, we were greeted with enthusiasm and warmth. Our bags were immediately swept away to be placed in our room. Once we were fully checked in the front desk were welcoming and willing to share information or answer any questions that we had. We stayed in room 412 and it was outstanding. I loved the well appointed space the only tiny detail that I would call out is the bathroom door and the closet door seem to be battling to share the same space. However, that is a minor detail. The hotel was centrally located. It was easy to get to the river as well as major sightseeing spots. And the breakfast, and hotel restaurant, was outstanding. The only service issue that we had was when we visited the newly opened bar and lounge. We were charged for a drink that was never delivered. The loquacious and enthusiastic bartender got distracted midway thru making it and then forgot that he didn’t deliver my cocktail. Fortunately, once we mentioned the error, the staff fixed it. I would happily stay here again! It was a great experience. Also there is one doorman, whose name I can’t recall, and who always wore a cap and a big smile. He was beyond courteous. Each time I returned to the Hotel, I received the warmest greeting. Hospitality starts before you cross the threshold.