Home Inn Neo (Daliang Qinghui Garden) Reviews

Response from Property: 感謝您的肯定，很高興您對我們的住宿體驗和便捷位置感到滿意。期待再次為您服務。

Response from Property: 尊敬的賓客：非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！

Response from Property: 感謝您的認可，很高興得知您對此次入住感到滿意。我們始終注重為客人提供細緻的服務，您的肯定是對我們的鼓勵。期待未來有機會再次為您服務。

Response from Property: We are extremely sorry that you had such a poor stay! We are deeply sorry to have encountered the hygiene problems and facility deficiencies you described, as this is completely unacceptable to our service quality standards. In response to your feedback, we have taken the following swift measures: Hygiene Rectification: We immediately conducted a deep cleaning of the room, focusing on removing cigarette ash and dust from hard-to-reach areas, and re-inspected the linens to ensure nothing was missed. We have strengthened the supervision of the room cleaning process, requiring cleaning staff to conduct self-inspections after completing their work, and supervisors to conduct secondary inspections to prevent similar problems from recurring. Facility Inspection: We have arranged for engineering personnel to thoroughly check the water pressure of the shower equipment in the guest rooms, replacing any aging pipes or damaged parts to ensure stable water flow and a suitable water temperature. We will conduct a comprehensive inspection of all guest room facilities this week, focusing on hygiene details and equipment functionality, and promptly eliminating any potential problems. Service Reflection: Regarding this issue, we will organize all staff to conduct a service quality review, reinforcing our "guest experience-centric" awareness to avoid causing guest inconvenience due to negligence. We sincerely apologize again for the inconvenience caused. We will take concrete actions to improve quality and hope to have the opportunity to provide you with truly value-for-money service in the future! Wishing you a happy life and all the best!

Response from Property: Thank you for your feedback and recognition. We are deeply sorry for the noise problem. We are glad that the earplugs helped you sleep well and we look forward to serving you again.

Response from Property: Thank you for your feedback. We will work hard to improve parking issues and noise disturbance to enhance the accommodation experience.

Response from Property: Thank you for your recognition and support, we will continue to maintain the quality service. Looking forward to serving you again.

Response from Property: Thank you for your recognition and recommendation. We will continue to maintain high-quality service and comfortable environment and look forward to your visit again.

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and providing your honest feedback. We sincerely apologize for the outdated room and bathroom facilities you mentioned, as this does fall short of our expectations for providing a comfortable experience. The hotel has already implemented a renovation plan, and we will gradually upgrade and renovate guest rooms and public areas to present a brand new look to every guest. Your feedback is crucial for our improvements. In the meantime, please feel free to contact the front desk if you have any needs, and we will do our best to assist you and minimize any inconvenience caused by the facility issues. Thank you again for your understanding and patience. We look forward to providing you with an even better stay in the future with a brand new environment and services. We wish you all the best!

Response from Property: Thank you for your feedback and we are glad to provide satisfactory service for your company event. We are committed to providing every guest with a convenient and comfortable experience and look forward to serving you again.

Response from Property: Dear guest, thank you for your review. We are very sad that we could not give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that our hotel is constantly working hard to improve. We will welcome every guest with better service. Finally, I wish you a happy life, thank you for your sincere evaluation, and sincerely hope that you can stay again.

Response from Property: Thank you for your affirmation and recommendation. We will continue to provide warm and friendly service and look forward to bringing you a wonderful stay experience again.

Response from Property: Thank you for your feedback and we are glad to provide satisfactory service for your company event. We are committed to providing every guest with a convenient and comfortable experience and look forward to serving you again.

Response from Property: Thank you for your recognition and recommendation. We are pleased to provide you with a convenient and comfortable accommodation experience and look forward to serving you again.