Jen Penang Georgetown by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Jen Penang Georgetown by Shangri-La
Magazine Rd, George Town, Penang 10300, Malaysia
Show on Map
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.Show More
We Price Match
Last booked 5 hrs ago
4.5/5Great·Excellent Location
Very convenient location. There are shopping malls nearby. Breakfast is nice too.
Anonymous UserAll 1,387 Reviews
Amenities
Outdoor swimming poolExecutive LoungeFitness RoomPrivate ParkingFreePriority airport pick-up24-Hour Front DeskLuggage StorageFreeGolf SimulatorTable Tennis RoomRestaurant
All Amenities
Surroundings
Airport: Penang International Airport
(17.0 km)
Train: Bukit Mertajam Railway Station
(24.7 km)
Landmarks: The TOP Penang, Theme Park Penang
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Club Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
4
Triple Room
1 Sofa bed and 1 King bed
32m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Executive Suite Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
6
Presidential Double Room with City View (King, Executive Lounge Access)
1 King bed
112m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Kitchen Cleaning Supplies
Check Availability
6
Deluxe King Room
1 King bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Deluxe twin Room
2 Single bed
28m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Executive Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
6
Apartment
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
60m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
7
Executive Double Room with City View (King, Executive Lounge Access)
1 King bed
52-78m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Club Family Room
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
5
Family Room
1 Sofa bed and 1 King bed
32m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
6
Deluxe Room
1 King bed or 2 Single bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Visual Fire Alarm
Check Availability
5
Club Deluxe King Room
1 King bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
5
Double Room
1 Sofa bed and 1 King bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bath Towel
Tea Table
Check Availability
4
Club Deluxe Twin Room
2 Single bed
28m² | Floor: 16-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
1387 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.6
- Service4.5
Average for similar properties in George Town
Anonymous User
November 8, 2024
Great view, alls good with this hotel. Nothing exceptiknal, but above average. However location is not immediately near any food stalls that opens late. Quite abit of traffic right outside the hotel during peak hours. Do plan transport early.
Jeremy
November 2, 2024
Pros
- Friendly staff
- Housekeeping is good
- Convenient location (beside a mall and near popular attractions like Komtar Tower)
- Comfortable rooms (can get connecting)
- Breakfast is good (esp egg station and bread)
- Gym is quite complete
- Decent pool
Cons
- Wifi not secure (no password needed)
Overall
- One of the best hotels we have stayed in. Will come back again.
Guest User
October 15, 2024
The room is clean. Good location easy access to places that we wish to visit. Bathtub furnishing can been seen start getting spoil
Anonymous User
November 9, 2024
Very convenient location. There are shopping malls nearby. Breakfast is nice too.
puichenyip
October 2, 2024
Super strategic and convenient location within Georgetown vicinity.. easily access to tourist attractions by just walking (if you don't mind to walk under malaysia weather) or e-hailing at reasonable prices.. strongly recommended..
Theresia Koh
September 24, 2024
Thank you Jen hotel for your best hospitality during our 5 days 4 nights stay. We will definitely come back here again. (Clean rooms, strategic location, staff excellent)
Jason Lim 2888
October 31, 2024
The place is very luxurious but not too grand. Rooms are great and filled with good quality products. Really enjoyed my stay here. Parking is free underground
Anonymous User
September 9, 2024
Hotel staff agreed to our request for connecting rooms and late check-out timing as well.
JOMW
August 25, 2024
Location is really good - I would even give 10 stars out of 5 stars because it is surrounded by big shopping malls. Can walk for food and supermarket. Nice lobby and staff friendly. There is gym and pool though pool is abit small. Breakfast was ok sufficient but could be better with choices compared to when we went to Thailand and Bali. It gets full seating around 8am. Room size I think good and we had the sea view to enjoy. Overall I was pleased with my stay.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Adding cot: Free |
Breakfast
TypeWestern, Chinese, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 33.00 (approx. PHP 432.62) per person |
Children 13–17 years old | MYR 66.00 (approx. PHP 865.23) per person |
Adult | Buffet:MYR 66.00 (approx. PHP 865.23) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Opened: 1985
- Renovated: 2005
- Number of Rooms: 443
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Executive Lounge
Fitness Room
Private ParkingFree
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
Golf Simulator
Table Tennis Room
Restaurant
Café
Priority airport drop-offAdditional charge
Taxi booking service
Meeting Room
Business Center
Multi-Function Room
Children's Pool
Wake-Up Call
Wi-Fi in Public AreasFree
Guest Laundry
Outdoor swimming pool
Executive Lounge
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
Show More