Vienna Hotel (Guangzhou railway station & Xiaobei subway station) Reviews
Vienna Hotel (Guangzhou railway station & Xiaobei subway station)
No.8 Tongxin Road, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Guest Reviews of Vienna Hotel (Guangzhou railway station & Xiaobei subway station)
9.1/10
Good
924 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(924)
Positive reviews(873)
Reviews with photos/video(167)
Easy to get around(87)
Friendly front desk staff(70)
Convenient location(68)
Classy environment(50)
Close to metro(45)
Many amenities(24)
Delicious breakfast(19)
Perfect for business trips(16)
Negative reviews(51)
Guest User
Standard Single Room
Stayed in Sep 2025
Family
1 review
9.0/10
Great
Posted on Oct 19, 2025
Excellent location ,very good service , breakfast was good , staff was very helpful and polite and cooperative .
Hotel room was good and clean , toilets was clean too.
6/14
Response from Property: 尊敬的賓客,您好!感謝您的入住和點評,我們會努力提升服務,做到最好。酒店距離廣州火車站一個地鐵站,交通便利,性價比高!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Single Room
Stayed in Apr 2025
Solo traveller
1 review
2.0/10
Posted on May 24, 2025
Room pictures will booking was bigger in size and when i entered the the it was so small that i was able to open my suitcase. This hotel cheated me by giving so small room.and location was verse than a fish market.
6/10
Response from Property: Dear guest, hello! Thank you very much for your feedback. Your comments have attracted our attention, and we are deeply sorry for any negligence in your experience. We are sorry that this stay did not meet your expectations. We hope that this experience will not affect your consistent trust in Xiaowei. Thank you again for your love for the hotel and look forward to your visit again!
Ahmed Awwad
Standard Single Room
Stayed in Apr 2025
Business traveller
11 review
5.0/10
Posted on May 7, 2025
Is in a good location specially for Arab travelers since it’s next to some Halal food restaurants.
But the level of cleanliness there is unbelievable, so don’t be surprised if a cockroach jumps on your face while you are sleeping.
Response from Property: Dear guest, thank you very much for your stay and review! We are deeply sorry that we failed to bring you a good stay experience! Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. Regarding the problem you mentioned, we immediately arranged for someone to thoroughly check and rectify the room, and will also strengthen the inspection of the details of the room hygiene in the future to ensure that you can have a clean and comfortable accommodation experience next time you visit. I sincerely apologize to you again~ I wish you a happy life and look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Business traveller
2 review
10/10
Outstanding
Posted on Apr 25, 2025
Excellent. Very good service provided by Mr Liu for our bookings and taking care of our stay. He is kind and patient with his clients.
Response from Property: Dear guest, hello! Thank you for your stay and comments. We will work hard to improve our service and do our best. The hotel is one subway station away from Guangzhou Railway Station, with convenient transportation and high cost performance! Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Rafisum
Deluxe Queen Room
Stayed in Sep 2025
Business traveller
7 review
4.0/10
Posted on Oct 21, 2025
Best location but should improve property and cleanliness. Old buildings and old properties
Response from Property: 尊敬的賓客,您好!非常感謝您的反饋。您的意見已引起我們的注意,我們深感抱歉在您的體驗中出現疏忽。很抱歉本次入住沒有達到您的期望值,希望此次經歷不會影響到您對小維一貫的信任,再次感謝您對酒店的厚愛,期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Jul 2025
Business traveller
5 review
10/10
Outstanding
Posted on Aug 12, 2025
Nice location for Indian people to stay and easily available food option who needs to escape from Chinese food
Response from Property: Dear guests, hello! Thank you for your recognition of Xiaobei Hotel and your appreciation of our service. The hotel offers services such as zero-wait check-in, luggage storage, and morning wake-up calls. We are committed to providing you with the best experience throughout your stay. Thank you again for your support of Xiaobei Hotel. We look forward to seeing you again!
Guest User
Deluxe Double Room
Stayed in Jun 2025
Travelling with friends
1 review
7.0/10
Posted on Jul 18, 2025
the stuff is fine, location as well good, quiet , pit expensive, no refrigerator in the room, need more working in cleaning, cooperative stuff and nice, good shop inside and good money changer and som cards
Response from Property: 尊敬的賓客,您好!感謝您抽出寶貴時間對小北店進行誠摯的點評,小北店落於廣州越秀區小北路與環市中路交界處的小北繁茂商貿圈,北面有風景優美的麓湖公園、白雲山,南面有越秀公園;距離廣州地鐵5號線小北地鐵站D出口約230米,步行約3分鐘。酒店提供入住零等待,寄存行李,叫早等服務,我們致力讓您在住店全程有最好的體驗,再次感謝您對小北店的厚愛,我們期待您的再次光臨!
Guest User
Deluxe Queen Room
Stayed in May 2025
Travelling with friends
4 review
9.0/10
Great
Posted on Jun 10, 2025
The Vienna provided a functional three star experience in the very heart of Guangzhou's Africatown. Not a resort, but everything worked and was clean. I would definitely stay there again.
Response from Property: Dear guest, thank you for taking the time to leave a sincere review of our Xiaobei Hotel. Located in the bustling Xiaobei business district at the intersection of Xiaobei Road and Huanshi Middle Road in Guangzhou's Yuexiu District, the Xiaobei Hotel is nestled in the scenic Luhu Park and Baiyun Mountain to the north, and Yuexiu Park to the south. It's approximately 230 meters from Exit D of Xiaobei Subway Station on Guangzhou Metro Line 5, a three-minute walk. We offer services like zero-wait check-in, luggage storage, and morning wake-up calls. We are committed to ensuring you have the best possible experience throughout your stay. Thank you again for your continued interest in our Xiaobei Hotel, and we look forward to welcoming you back soon!
Guest User
Deluxe Queen Room
Stayed in Sep 2025
Business traveller
2 review
8.5/10
Very Good
Posted on Oct 30, 2025
It was in a very good location for the purpose of my visit.
Response from Property: 尊敬的賓客,您好!感謝您的入住和點評,我們會努力提升服務,做到最好。酒店距離廣州火車站一個地鐵站,交通便利,性價比高!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Deluxe Queen Room
Stayed in Apr 2025
Business traveller
2 review
7.5/10
Posted on May 3, 2025
If you are on business trip and you don’t want to spend money then it’s ok. If you’re with family the I don’t recommend.
Response from Property: Dear guest: Thank you for staying at Vienna Hotel. We are very sorry that this stay did not meet your expectations. Regarding the problem you mentioned, Xiaowei sincerely invites you to call the front desk or contact the lobby manager to tell Xiaowei the specific details when convenient so that we can improve it. Thank you again for choosing to stay in Vienna. I hope that this experience will not affect your consistent trust in Xiaowei and look forward to your visit again! Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
TravelDaddy
Deluxe Double Room
Stayed in Mar 2025
Business traveller
6 review
8.5/10
Very Good
Posted on Apr 26, 2025
Absolutely Great location. Xiaobei metro station is just 2 minutes walk away. Free shuttle service for Canton fair.
Tons of Halal food options available including Arabic, Turkish, Lebanese, African, Pakistani and Indian food.
The hotel staff is really nice, polite & cooperative.
They just need to improve on their room cleanliness a little bit, specially the carpets.
Response from Property: Dear guest, hello! Thank you for your stay and comments. We will work hard to improve our service and do our best. The hotel is one subway station away from Guangzhou Railway Station, with convenient transportation and high cost performance! Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Jul 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Aug 18, 2025
Clean rooms, wonderful service. Friendly staff
Response from Property: 尊敬的賓客,您好!感謝您的入住和點評,我們會努力提升服務,做到最好。酒店距離廣州火車站一個地鐵站,交通便利,性價比高!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Single Room
Stayed in May 2024
Business traveller
54 review
6.5/10
Posted on Jun 30, 2024
Not bad, if you didn’t care about halal food you can find better by same price
Response from Property: Dear guest, thank you very much for your support of Vienna Hotel and your careful comments on the hotel. We are sorry that this stay did not meet your expectations. The hotel is located in Xiaobei Foreign Trade Business District, very close to the Muslim Food Street, with many specialties. Regarding the problem you reported, we will give feedback to the relevant departments. Xiaowei apologizes for the trouble and inconvenience caused to you. If you encounter any problems, you can communicate directly with Xiaowei's front desk to solve them! The hotel is close to Exit D of Xiaobei Subway Station, which is convenient for travel. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Standard Single Room
Stayed in May 2024
Business traveller
1 review
10/10
Outstanding
Posted on Jun 22, 2024
The hotel is very close to where I want to go. Very convenient
Response from Property: Dear guest, hello! Thank you for your recognition and comments on Xiaobei Hotel. The hotel is only 3 minutes' walk from the subway station, which is very convenient. We are committed to giving you the best experience throughout your stay. Thank you again for your love for Xiaobei Hotel. We look forward to seeing you again!
Guest User
Deluxe Double Room
Stayed in Mar 2025
Business traveller
2 review
10/10
Outstanding
Posted on Apr 27, 2025
It’s near to metro and convinient place for travel
Response from Property: Dear guests, hello! Thank you for your recognition of Xiaobei Hotel and your affirmation of our services. The hotel provides services such as zero waiting for check-in, luggage storage, and wake-up call. We are committed to giving you the best experience throughout your stay. Thank you again for your love for Xiaobei Hotel. We look forward to your visit again!