Guest Reviews of YueYun Hotel (Guangzhou Baiyun International Airport Renhe Subway Station)
9.5/10
Outstanding
1506 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(1506)
Positive reviews(1480)
Reviews with photos/video(484)
Offers pick-up/drop-offs(273)
Classy environment(183)
Close to airport(155)
Easy to get around(135)
Friendly front desk staff(131)
Well designed(50)
Well decorated(48)
Nice bathtub(8)
Negative reviews(26)
Dzianis49
Meihao Comfortable Queen Bed Room
Stayed in Jan 2025
Couples
2 review
9.0/10
Great
Posted on Mar 13, 2025
Very good option near airport. Service was superb, room clean, comfortable and beautiful
Response from Property: [Audio and Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
MANDYAPKM
Meihao Comfortable Queen Bed Room
Stayed in Dec 2024
Travel with friends
8 review
8.0/10
Very Good
Posted on Jan 17, 2025
Room are clean but cos no window then there is a smelly in the room. So you need to on the air purifier and aircond then only the smelly gone
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Exquisite Queen Bed Room
Stayed in Dec 2024
Solo travellers
5 review
9.5/10
Amazing
Posted on Jan 21, 2025
Convenient location close to Guangzhou airport. Decent breakfast selection. Room is quite interesting as there is a window to see into the shower from the bed room; might be fun for couples. The toilet is extremely close to the shower door which is annoying. Only has one washer and dryer for the entire hotel. Small gym and medium conference room. Decent value overall.
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
lopez go
Meihao Comfortable Queen Bed Room
Stayed in Dec 2024
Family
19 review
10.0/10
Outstanding
Posted on Jan 3, 2025
The service in the hotel is really good, the hotel staff attitude is warm and thoughtful.. The sanitation of the room is also very clean.. hotel is very near to the airport about 10min car distance.. and hotel offers shuttle service too.. for hotel ambiance and service it’s really a good choice at this price!! Will definitely be back to stay if I got transfer airport soon at baiyun airport..
Response from Property: [影音房] [空中花園] [空氣凈化器]尊敬的賓客:您好!非常感謝您的入住與讚揚!很高興小悦能為您的旅途帶來滿意的入住體驗,您的用心點評給予到小悦很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
Guest User
Meihao Comfortable Queen Bed Room
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jan 5, 2025
Hotel location is near the airport, Food around is available at your convenient time and affordable price, Transport to and from airport is provided by hotel everyday you request, Self free laundry services, Not forgetting robot services as another adventure when I was there. Customer Services is of high standard despite language barrier as they speak Chinese but tried best to understand each other. Yue Yan Hotel is the best at the affordable price.
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Anonymous User
Meihao Comfortable Queen Bed Room
Stayed in Nov 2024
Solo travellers
13 review
5.0/10
Posted on Dec 21, 2024
Stayed one night at this hotel and it was okay. Made a request pick up at the airport , the hotel acknowledged and accepted my request through this app but didn’t showed up. Arrived at the hotel to meet 2 sulky looking staff that took their time to check me in. ( she was attending me and another random guy that just interrupt us )
The room floor is filled with huge dust particles and the bed is hard. The room looks nice and it is spacious.
Location , there’s nothing much around this area except that it’s near the airport.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Since the airport pick-up vehicle cannot stay and wait for a long time according to the airport regulations, you need to take your luggage to the designated location to contact the hotel front desk. We will notify the driver to pick you up at the hotel as soon as possible. Regarding the reception problem you mentioned, since it is a foreign personnel who needs to carefully check the validity of the documents and other information, there are many check-in procedures, which takes a little time. The front desk service staff has been trained to improve efficiency. The floor of the room has been checked and the whole house has been cleaned. Since everyone's touch is different, the hardness of the mattress may not be consistent with your requirements. I am very sorry. If you come here next time, I hope to book this hotel again. Contact the front desk customer service in advance. Xiaoyue will do her best to meet your needs and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Meihao Comfortable Queen Bed Room
Stayed in Oct 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Jan 23, 2025
The room is beautiful with a tatami bed, an extra big tv is a plus and it provides free transfer to the airport is a good gesture to us. Trusted hotel to stay in, do consider this hotel to prevent traffic jam in every part of guangzhou .
Response from Property: [影音房] [空中花園] [空氣凈化器]尊敬的賓客:您好!非常感謝您的入住與讚揚!很高興小悦能為您的旅途帶來滿意的入住體驗,您的用心點評給予到小悦很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
Anonymous User
Meihao Comfortable Queen Bed Room
Stayed in Oct 2024
Family
1 review
9.5/10
Amazing
Posted on Nov 13, 2024
The location is convenient, near airport. Property provides free service for airport and metro station transportation. The room is clean but can smell the cigarette a bit. Staff is helpful and friendly.
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Anonymous User
Meihao Comfortable Queen Bed Room
Stayed in Nov 2024
Couples
19 review
9.5/10
Amazing
Posted on Dec 28, 2024
The room is Nice and clean. We got pick up at 4 am in the morning.
Response from Property: [AV Room] [Sky Garden] [Air Purifier] Dear Guest: Hello! Thank you very much for your stay and praise! I am very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments are greatly appreciated. Xiaoyue is a great inspiration and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again!
Leanne
Meihao Comfortable Queen Bed Room
Stayed in Nov 2024
Couples
3 review
8.5/10
Very Good
Posted on Dec 29, 2024
Worth to stay, got shuttle service even arrive at late night time.
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
TLALE
Exquisite Queen Bed Room
Stayed in Dec 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jan 11, 2025
Wonderful reception and location. Great finishes in the room
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Meihao Comfortable Twin Room
Stayed in Oct 2024
Family
6 review
8.0/10
Very Good
Posted on Nov 14, 2024
Good for short stay. Provide transportation from/to airport. Staff can’t speak English.
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Mar 2025
Couples
38 review
10.0/10
Outstanding
Posted on May 3, 2025
The Yueyun is an excellent airport hotel, located a short ride from Guangzhou Airport - in fact, the hotel offers a free shuttle service, which was timely and dropped us right in front of the terminal. The hotel is pretty new and looks it - the hotel and rooms look great. Our room was the large Queen room with a huge bathroom and bathtub. The room is super comfortable and a great place to stay either arriving into the airport or departing. While there is no restaurant in the hotel, there is a wonderful tea restaurant less than a minute away, and several small eateries and grocery shops nearby. Highlight of the hotel, though, is the room. It is new looks it and is incredibly cozy. We would highly recommend the Yueyun for a stay near Guangzhou Airport.
Response from Property: 尊敬的客人,感謝您選擇入住悦雲酒店並分享如此詳盡的點評!我們非常高興聽到您對酒店的位置、免費班車服務、房間設施以及整體舒適度感到滿意。您的認可對我們來説是莫大的鼓勵,尤其是您對浴室和床鋪的稱讚,我們始終致力於為旅客提供“如家般温馨”的入住體驗。關於餐飲,您提到的周邊茶餐廳和小餐館確實為客人提供了便利的選擇,未來我們也會繼續優化服務,為住客推薦更多本地美食。再次感謝您對房間新凈度和舒適度的肯定,您的推薦是我們最好的廣告!期待在您下次途經廣州時再次為您服務~
Angelmi2
Meihao Comfortable Twin Room
Stayed in Mar 2025
Business travellers
3 review
7.5/10
Posted on Apr 20, 2025
Service was good. They provided airport transfer to hotel despite the early hours (2am-4am). Near the airport but you need to get taxi to get to subway station (renhe).
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
AKR_Zhongguo
Elegant Queen Room
Stayed in Nov 2024
Solo travellers
1 review
9.0/10
Great
Posted on Dec 6, 2024
Excellent hotel with posh facilities for a very competitive price!
Response from Property: [Video Room] [Sky Garden] [Air Purifier] Dear Guests: Hello! Thank you very much for your stay and praise! We are very glad that Xiaoyue can bring you a satisfactory stay experience during your trip. Your thoughtful comments have given Xiaoyue great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!