Guest Reviews of Planet Hotel (Guangzhou Baima Clothing City Railway Station Subway Station)
9.4/10
Outstanding
393 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.3
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All reviews(393)
Positive reviews(379)
Reviews with photos/video(67)
Delicious breakfast(75)
Classy environment(28)
Friendly front desk staff(28)
Perfect for business trips(14)
Well designed(14)
Well decorated(10)
Comfortable bed(10)
Strange smell in room(5)
Negative reviews(14)
Guest User
Premier Queen Room
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 29, 2025
Really nice hotel with a unique design. The decor is fresh, creative, and definitely different from your typical hotel. From the lobby to the rooms, you can tell a lot of thought went into the look and feel. It’s stylish, but still really comfortable.
Great location too — just a short walk to shops, restaurants, and the metro.
Breakfast was a solid 10/10. Plenty of Western options, and everything tasted fresh and well-prepared. Also loved the self-service laundry room — super clean and well-equipped. It made things so much easier, especially when you're on the road for a while.
Overall, an awesome stay, 5 stars. Highly recommend!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評~
Guest User
Premier Twin Room
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 12, 2025
Everything about this hotel exceeded my expectations — from the exceptional service to the great location and the delicious breakfast.
The staff were incredibly warm, professional, and attentive. The hotel’s location is excellent — just a short walk to many restaurants and shops, with a 24/7 convenience store right next door.
Breakfast was the highlight of the stay. There was a wide variety of options, both Western and local, and the food quality was outstanding. The environment throughout the hotel was clean, modern, and relaxing. Especially appreciated the self-service laundry room, which was convenient and well-maintained.
Overall, an outstanding stay. I’ll definitely be coming back on my next visit!
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise~
Guest User
Premier Queen Room
Stayed in Apr 2025
Solo travellers
69 review
10.0/10
Outstanding
Posted on May 25, 2025
David is a good boy he helped me to call taxi to everywhere and show me Guangzhou a lot of delicious food than tell me where is good place for play
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise~
Boriykhon
Premier Twin Room
Stayed in Sep 2024
Business travellers
25 review
10.0/10
Outstanding
Posted on Oct 30, 2024
good always staying here, a lot of halal foods nearby, metro is just 1 km away from Planet hotel.
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise~
Wakizou
Premier Twin Room
Stayed in Feb 2025
Couples
277 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Always a pleasure to come to this hotel the location is great people are nice im always happy when I’m there
I will return
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評~
Hardik Modi 9891
Premier Queen Room
Stayed in Jan 2025
Business travellers
1 review
9.5/10
Amazing
Posted on Feb 26, 2025
I stayed 6 nights, starting from 20th February 2025. The first 4 nights went well, the weather was generally the same , around 14 to 20 degree celsius. But somehow, the management switched their centralised air conditioning settings to "Warm" by default. There is an option in the remote control in the room to change it to cool, but that doesnt work at all. I complained the front desk a few times, but they only gave a fixes answer, "switch the ac off and open the window to get the cool air in". I mean thats the first time ever i have heard of something like this and i just cant keep the window open whole night. I know how central ac works and they could easily do it, but no.all i was given was a floor fan unit which was just ok and my room was hot the last 2 full nights of my stay, between 28 to 30 degree celsius. Thats not done. This is the only major thing i was bummed about,while the front desk, the door guys, housekeeing people, the people working in the breakfast hall, everybody wonderful, courteous and genuinely helped when needed. If it werent for the ac system rule, i'd definitely give 10/10, but coz of this one problem, it ruined my 2 nights and left me sweating at night.
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. Regarding the air conditioner, due to the technical problems of the times when it was purchased in the early stage, it only has a single-frequency function, that is, it can only provide warm air or cold air at a time, and it cannot be switched in each room at any time. The channel can only be changed by the hotel. The days you mentioned happened to be when Guangzhou was cooling down. We adopted the opinions of most guests and turned on the warm air channel. Taking your particularity into consideration, we provide you with the best solution in line with the principle that every guest is God, that is, provide an air cooler in your room and suggest you turn off the air conditioner. At present, the hotel is also expediting your request. We have decided to gradually update and replace our air conditioning system in the future to meet the needs of guests. Please look forward to your visit to our hotel again. We will definitely make your stay comfortable and satisfactory. I wish you a happy life!
YOUSEF
Premier Double Bed Room
Stayed in Nov 2024
Business travellers
44 review
8.0/10
Very Good
Posted on Feb 8, 2025
The hotel had good facilities, but there were some areas for improvement. The room was nice, but service could be quicker. Still a good option for the price.
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise~
Frédéric Rambaud
Premier Twin Room
Stayed in Sep 2024
Business travellers
12 review
8.5/10
Very Good
Posted on Oct 19, 2024
Very good hotel , the area is not far from Liuhua area .
The staff is very helpful, and the services (laundry, restaurant) are very good
excellent value for money
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise~
Thessyboss5
Premier Twin Room
Stayed in Dec 2024
Family
15 review
10.0/10
Outstanding
Posted on Feb 3, 2025
Always a delight to be at planet ☺️
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise~
Guest User
Premier Twin Room
Stayed in Jan 2024
Family
1 review
10.0/10
Outstanding
Posted on Feb 16, 2024
The environment is innovative and welcoming. The staff have down to earth attitude that makes a client feel happy, respected and cherished.
Response from Property: Hello, Officer! Thank you for your support and recognition of our store. Our store is located near Guangzhou Railway Station, with convenient location and transportation. Health and service have always been our reputation, and the environment is unique and novel from other stores. Ordinary consumption can enjoy a variety of dishes delicious buffet breakfast, help sleep milk, welcome snacks and other services, the appreciation of the guest officer is to encourage us, our store will continue to serve each guest carefully, enhance each guest's comfort and pleasure, but also look forward to you come back to see our store, I wish you a happy life, thank you!
Calvin Lum
Premier Queen Room
Stayed in Sep 2023
Couples
9 review
10.0/10
Outstanding
Posted on Oct 30, 2023
Staff at Convenience Store very helpful 👍🏼👍🏼👍🏼
Response from Property: Hello guest! Thank you for your support and recognition of our store. Our store is located in front of Guangzhou Railway Station. The location and transportation are very convenient. Our store has always been famous for its hygiene and service. The environment is unique and novel from other stores. The location, cost-effectiveness and excellent value for money have made our store gain many repeat customers. For ordinary consumption, you can enjoy a variety of delicious buffet breakfast, sleep-aid milk, welcome snacks and other services. The appreciation of the guests is our encouragement. , our store will continue to serve every guest attentively and improve the comfort and pleasure of every guest's stay. We also look forward to you coming back to visit our store. I wish you a happy life, thank you!
YourParadise
Business Double Room
Stayed in Dec 2023
Travel with friends
21 review
8.0/10
Very Good
Posted on Feb 4, 2024
Really not bad. The only drawback was the location. But it must be perfect for all the people dealing with cargo.
Response from Property: Hello, Officer! Thank you for your support and recognition of our store. Our store is located near Guangzhou Railway Station, with convenient location and transportation. Health and service have always been our reputation, and the environment is unique and novel from other stores. Ordinary consumption can enjoy a variety of dishes delicious buffet breakfast, help sleep milk, welcome snacks and other services, the appreciation of the guest officer is to encourage us, our store will continue to serve each guest carefully, enhance each guest's comfort and pleasure, but also look forward to you come back to see our store, I wish you a happy life, thank you!
Mariam gogoberishvili
Premier Twin Room
Stayed in Oct 2024
Business travellers
16 review
10.0/10
Outstanding
Posted on Nov 13, 2024
Very very good♥️♥️♥️♥️
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評~
Timur
Business Double Room
Stayed in May 2024
Couples
4 review
4.5/10
Posted on Jun 15, 2024
Hotel is in very old conditions
Response from Property: Hello guest! Thank you for staying at Planet Hotel. First of all, we are deeply sorry for your bad experience. Your suggestions and complaints are part of our growth experience. We are already working hard to improve the issues you reported and we will improve our services and room quality. . I also hope that you can put aside your past grudges and hope that next time you visit our store again, we will definitely make your heart beat again! Wish you a happy life!
Guest User
Premier Queen Room
Stayed in Jan 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on Feb 13, 2024
Great place to stay in the south part of the city
Response from Property: Hello, Officer! Thank you for your support and recognition of our store. Our store is located near Guangzhou Railway Station, with convenient location and transportation. Health and service have always been our reputation, and the environment is unique and novel from other stores. Ordinary consumption can enjoy a variety of dishes delicious buffet breakfast, help sleep milk, welcome snacks and other services, the appreciation of the guest officer is to encourage us, our store will continue to serve each guest carefully, enhance each guest's comfort and pleasure, but also look forward to you come back to see our store, I wish you a happy life, thank you!