Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station)

Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station) Reviews

Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station)

No.142 South Xinxin Avenue, Zengcheng District, Guangzhou, Guangdong, ChinaView Hotel Details
Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station)
Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station)Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station)Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station)
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Guest Reviews of Anji Hotel (Guangzhou Xintang High-speed Railway Station Xintang Subway Station)

8.8/10
465 review
Verified reviews
Location8.7
Amenities8.6
Service8.8
Cleanliness8.8
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All reviews(465)
Positive reviews(450)
Reviews with photos/video(87)
Convenient location(49)
Easy to get around(47)
Friendly front desk staff(27)
Close to metro(27)
Perfect for business trips(16)
Stayed multiple times(5)
Tasty coffee(3)
Negative reviews(15)
Anonymous User
Sunny Deep Sleep Twin Room (Zero Pressure Sleep | Floor-to-Ceiling Window)
Stayed in May 2025
Travelling with friends
4 review
6.0/10
Posted on Jul 9, 2025
Next to the station good, service good , but cleaning was not good floor durty
Response from Property: 非常抱歉您在入住期間遇到了衞生問題,這完全不符合我們的服務標準。我們已第一時間聯繫相關團隊徹查並整改,後續將加強清潔流程的監督和培訓,確保細節到位。您的反饋對我們至關重要,希望能有機會為您提供更好的體驗,若您願意再次光臨,請聯繫我們,我們將為您安排專屬服務。再次致歉!
Rouf
Dusky City View Twin Room (Zero Pressure Mattress)
Stayed in Sep 2024
Business traveller
15 review
7.0/10
Posted on Oct 29, 2024
Nice stay, metro is very near
Response from Property: Thank you for your review. We will do better
Anonymous User
Single Room
Stayed in Apr 2025
Business traveller
38 review
7.0/10
Posted on May 22, 2025
Come here to stay on a business trip. It's close to the high-speed rail station, which is convenient. The environment is average, a bit remote, the room is not very big, etc. etc. etc. etc.
Original TextTranslated by Google
Response from Property: 感謝您提出的寶貴意見!我們一直關注設施維護與更新計劃,目前部分區域已納入升級改造日程。很抱歉未能讓您在本次入住中感到滿意,若您未來願意再次體驗,歡迎提前聯繫我們,我們將為您推薦更適合的房型或提供專屬優惠,以表誠意。
Guest User
Queen Room
Stayed in Apr 2025
Solo traveller
9 review
10/10
Outstanding
Posted on May 6, 2025
The facilities are quite complete, the hygiene is good, and most importantly, it is very convenient. The service of the hotel staff is also very good!
Original TextTranslated by Google
Response from Property: 安季,不忘初心,信奉您為家人,提供鄰里温馨的服務,安季,希望成為您廣州的首選~為每一位在旅途的客人送去我們最真誠、友愛的幫助是每一個安季人所義不容辭的,還是熟悉的味道,還是熟悉的人,温馨,舒適的家,靜候您下次光臨
Anonymous User
Soothing Sunset Twin Room (Zero Pressure Mattress | Sunshine Room)
Stayed in Mar 2025
Business traveller
68 review
10/10
Outstanding
Posted on Apr 20, 2025
The hotel is in a great location, very close to the subway station and high-speed rail station. Generally, hotels near high-speed rail stations are dirty and old, but this one is unexpectedly clean and tidy, and the design style is also very stylish and simple. Very satisfied.
Original TextTranslated by Google
Response from Property: Anji, never forgetting the original intention, believes that you are family, and provides warm service to neighbors. Anji hopes to be your first choice in Guangzhou. It is the duty of every Anji person to provide our most sincere and friendly help to every guest on the road. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit.
Anonymous User
Sunny Deep Sleep Twin Room (Zero Pressure Sleep | Floor-to-Ceiling Window)
Stayed in Mar 2025
Other
4 review
9.5/10
Amazing
Posted on Apr 26, 2025
The environment is nice and the counter service is also good, but the layout of the bathroom and toilet is not very convenient and the floor gets wet easily. Overall it's good!
Original TextTranslated by Google
Response from Property: Anji, never forgetting the original intention, believes that you are family, and provides warm service to neighbors. Anji hopes to be your first choice in Guangzhou. It is the duty of every Anji person to provide our most sincere and friendly help to every guest on the road. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit.
Guest User
Dusky City View Double Bed Room (Zero Pressure Mattress | City View)
Stayed in Mar 2025
Business traveller
17 review
3.0/10
Posted on Apr 12, 2025
The 170 yuan double bed room, the remodeled shower room and toilet are much higher, and water leaks when taking a shower. It is easy to slip and dangerous to go to the toilet at night. There are four pillows, but they are all soft pillows of poor quality. The head of the bed is directly against the cold and hard white wall, which is a bad experience! There is a bad smell in the corridor and elevator! Although it is very close to the high-speed rail station, it is not recommended to stay!
Original TextTranslated by Google
Response from Property: We are very sorry that you encountered hygiene issues during your stay, which is completely inconsistent with our service standards. We have immediately contacted the relevant team to conduct a thorough investigation and rectification. We will subsequently strengthen the supervision and training of the cleaning process to ensure that every detail is in place. Your feedback is very important to us. We hope to have the opportunity to provide you with a better experience. If you are willing to visit again, please contact us and we will arrange exclusive service for you. Apologies again!
Anonymous User
Sunlight Deep Sleep Double Bed Room (Zero Pressure Mattress | Floor-to-Ceiling Window)
Stayed in Feb 2025
Business traveller
1 review
10/10
Outstanding
Posted on Apr 1, 2025
The environment is clean and hygienic, the facilities are complete, the front desk is considerate, and the room aunt is enthusiastic
Original TextTranslated by Google
Response from Property: ❤️Free parking❤️In the ordinary life, there are daily financial needs, crowded people going to and from get off work every day, and the overwhelming pressure of adults. However, in addition to those thorns that pierce the skin, there are also those poems and distant places that make you dream. No matter how tired or annoyed you are, you can pass by Anji Hotel, drink tea, chat, wind or rain, we will always wait for you~
Guest User
Single Room
Stayed in Feb 2025
Couple
4 review
9.5/10
Amazing
Posted on Mar 15, 2025
The decoration is very new, simple style The front desk is friendly, thank you for the directions The mattress is great, I want to buy one Disadvantages: There is no towel rack in the bathroom, so there is nowhere to put the bathing clothes Don't turn on the toilet light when you get up at night Otherwise you will be the ancient Greek god in charge of the toilet😎As shown in the picture
Original TextTranslated by Google
Response from Property: Thank you for your valuable feedback! We have been paying attention to facility maintenance and renewal plans, and some areas are currently included in the upgrade and renovation schedule. We are sorry that you were not satisfied with your stay. If you would like to experience it again in the future, please contact us in advance. We will recommend a more suitable room type or provide exclusive discounts to show our sincerity.
Guest User
Sunlight Deep Sleep Double Bed Room (Zero Pressure Mattress | Floor-to-Ceiling Window)
Stayed in Jan 2025
Business traveller
1 review
8.2/10
Very Good
Posted on Feb 20, 2025
I am very satisfied with everything else. I have a question: Are people like us who are short unworthy of looking in the mirror? We have to stand on tiptoe to look in the mirror😥
Original TextTranslated by Google
Response from Property: Anji, never forgetting the original intention, believes that you are family, and provides warm service to neighbors. Anji hopes to be your first choice in Guangzhou. It is the duty of every Anji person to provide our most sincere and friendly help to every guest on the road. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit.
Anonymous User
Dusky City View Double Bed Room (Zero Pressure Mattress | City View)
Stayed in Dec 2024
Other
1 review
1.0/10
Posted on Jan 15, 2025
This is a very abstract hotel. I strongly avoid it. I am not being unreasonable and deliberately giving a bad review. It is just that this experience is really annoying. Flow-saving version: After changing three rooms, there were cigarette butts and underwear from the previous guest, broken windows, and urine stains on the toilet. The hotel initially wanted customers to pay 30 yuan for room change cleaning fees. Detailed version (sorted in chronological order): 1. There were cigarette butts and underwear left by the previous guest in the toilet of the first room: There was a cigarette butt in the toilet of the first room I stayed in. I thought I would just let it go, but then I found a dirty men's underwear on the toilet door handle. I was disgusted on the spot. It is conceivable that the hotel's cleaning is seriously inadequate. Even such conspicuous things as cigarette butts and men's underwear cannot be cleaned up. It can be seen in P1. 2. Bad attitude: After telling the front desk, a staff member came up and said that the solution was just to help us clean up. After expressing our disapproval, we were moved to the same room next door. I thought that we should at least upgrade the room or give some compensation after all the trouble. After all, the guest touched cigarette butts and underwear, and carried a lot of luggage to change rooms. 3. The broken window of the second room poses a safety hazard: I lived in the second room and thought it was finally fixed. As a result, the window of this room could not be closed. You know, this is the second floor. On the one hand, there are safety hazards. On the other hand, if it cannot be closed, the sound insulation is also very poor. I was exhausted, but I had to change to another room, as can be seen in P2. 4. The hotel made a mistake and still wanted to ask customers for cleaning fees: In fact, until this point, I was not going to give a bad review, but at this time, the most classic scene came. It was obvious that there were cigarette butts and underwear in the first room of the hotel, and the window of the second room could not be closed. When we wanted to change rooms, the front desk actually said that we had to pay an additional 30 cleaning fees before we could change rooms. It was obvious that we were exhausted physically and mentally, moving around, but the hotel still wanted to ask us for money. I was puzzled, so I argued with reason. Finally, the hotel sent someone to verify whether the window was really broken. After finding out that it was really broken, they did not ask us for the 30 yuan, as can be seen on p3-p4. 5. There was urine stain on the toilet in the third room: After changing the third room, I thought everything was over, but it turned out to be another big surprise. There was urine stain on the toilet, but by this time I was very tired, so we wiped it off ourselves. At this time, the hotel finally offered to send breakfast, but we didn’t want to refuse, as can be seen on p5. 6. The hotel blamed us for not needing to change rooms again: When the hotel communicated with Ctrip customer service later, they refused any compensation measures on the grounds that they were willing to change rooms for us again, but we said we didn't need it. You know, we had already changed three rooms at that time, and we were very tired because we had a lot of luggage to move. It would be fine if the hotel could take the initiative to help move. We moved three times by ourselves, and changing again was really exhausting. The hotel didn't understand us, but blamed us for not needing the room change service. In summary, this was an extremely unpleasant accommodation experience. It was normal that none of the three rooms were changed, which seriously affected our mood. After moving three times, we were even more exhausted. We were not so picky that there could be no hair on the floor, but the hotel did not even do the most basic hygiene well, and the hotel's service attitude was also very poor. This was the first time that the hotel did not think about solving the problem and asked customers to pay for it. Until the end, the hotel still maintained an unnegotiable attitude. Fortunately, it was booked on Ctrip, and Ctrip's handling would be better. I like Ctrip platform.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you encountered hygiene problems during your stay, which is completely inconsistent with our service standards. We have immediately contacted the relevant team to conduct a thorough investigation and rectification. We will subsequently strengthen the supervision and training of the cleaning process to ensure that every detail is in place. Your feedback is very important to us. We hope to have the opportunity to provide you with a better experience. If you are willing to visit again, please contact us and we will arrange exclusive service for you. Apologies again!
Anonymous User
Queen Room
Stayed in Nov 2024
Business traveller
14 review
10/10
Outstanding
Posted on Dec 6, 2024
Very nice room, electric curtains, which instantly upgraded the hotel's grade. They upgraded me to Qianyun for free, and the experience was super good. I recommend it!
Original TextTranslated by Google
6/7
Response from Property: ❤️Free upgrade❤️Thank you for your praise for us. We know that there are still many shortcomings, but your encouragement makes me confident. I hope your life is like a brilliant rainbow, colorful and full of surprises. "There is no way out after mountains and rivers, and there is another village with bright willows and flowers." We look forward to your stay again and witness our growth and progress~
Guest User
Sunny Deep Sleep Twin Room (Zero Pressure Sleep | Floor-to-Ceiling Window)
Stayed in Apr 2025
Family
29 review
9.0/10
Great
Posted on May 5, 2025
The room is relatively small, and the bed is 1.2 meters, but it is opposite the high-speed rail station, which is convenient for catching the high-speed rail in the morning. In addition, breakfast also provides sandwiches for guests who are catching the high-speed rail, which is quite good.
Original TextTranslated by Google
Response from Property: 安季,不忘初心,信奉您為家人,提供鄰里温馨的服務,安季,希望成為您廣州的首選~為每一位在旅途的客人送去我們最真誠、友愛的幫助是每一個安季人所義不容辭的,還是熟悉的味道,還是熟悉的人,温馨,舒適的家,靜候您下次光臨
babywa
Sunny Deep Sleep Twin Room (Zero Pressure Sleep | Floor-to-Ceiling Window)
Stayed in Feb 2025
Business traveller
23 review
8.5/10
Very Good
Posted on Mar 20, 2025
It's very close to Xintang Station. The room is OK (note: the floor-to-ceiling window faces the patio, and the floor-to-ceiling window of the opposite room is one foot away). It's OK to stay for one night.
Original TextTranslated by Google
Response from Property: Thank you for your valuable feedback! We have been paying attention to facility maintenance and renewal plans, and some areas are currently included in the upgrade and renovation schedule. We are sorry that you were not satisfied with your stay. If you would like to experience it again in the future, please contact us in advance. We will recommend a more suitable room type or provide exclusive discounts to show our sincerity.
yuzhendu
Soothing Sunset Twin Room (Zero Pressure Mattress | Sunshine Room)
Stayed in Aug 2024
Business traveller
325 review
10/10
Outstanding
Posted on Sep 3, 2024
The hotel is in a great location, with a high-end external environment, convenient transportation, and close to the subway station. The internal environment is beautiful, clean and tidy, and the service is warm and thoughtful. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: ❤️300 meters away from the high-speed rail station❤️Thank you for your praise of us. We know that there are still many shortcomings, but your encouragement makes me confident. I hope your life will be like a brilliant rainbow, colorful and full of surprises. "There is no way out after mountains and rivers, and there is another village with bright willows and flowers." We look forward to your stay again and witness our growth and progress~