Featured facilities: Fitness Room, Massage Room, Public Bath
Very Good
104 reviews
8.7/10
1 night
From €468
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9.2/10
Great
GGuest UserGreat room and great location, the only thing is that on the first day we are here, they refused to provided breakfast even that we clearly have breakfast included for our reservation, and this lady server at the dining area has a very bad attitude. But the manager gets back to us and offered compensation the next day so we were satisfied overall.
TTONG SENGThis is the best hotel in Alaska, bar none. The hotel has complete facilities, you can go shopping, cycling (cross-country), do spa, skiing, and the scenery is beautiful. There are many restaurants in the resort, among which Sakura Japanese Ramen is delicious. You can spend two days there without any problem.
GGuest UserEverything else is fine, the air conditioning outlet is very loud, affecting sleep. During the stay, there was a fire alarm misreported, and the guests walked out of the hotel and the fire was on the scene. It is said that there has been a recent incident. The above two hope to improve.
AAndrewEngineerEasy to book and check-in.
Room was spacious and reasonably comfortable.
Breakfast was OK.
Sofa bed was a bit too saggy.
Overall, good and will consider again when needing a room in the area.
GGuest UserThe hotel environment is very good and very clean! There are specimens of brown bears and wolves in the lobby, which is spectacular, and there is a free self-service coffee machine and hot water, which is too important for me to come back from minus 40 degrees outside! ! !
But! ! ! The hotel has no service at all. I never cleaned up the room for five days. I don’t know if it’s the same in American hotels.
GGuest UserBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
XXthemadgeniusLovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)
GGuest UserWe enjoyed the room and how clean it was. We also liked feeling secure with a gate for all guests. We didn’t feel secure at other hotels like that. The only real issues I had was that the pool is very outdated. Doesn’t smell of chlorine at all just smells like a gravel pit. We didn’t want to get the water on our mouths because there was a lot of dirt in the pool. So it needs to be updated. Nobody should have to swim in a dirty pool with no chlorine in 2021. That’s the whole reason people probably want to stay there so I know we are not the only guests that were let down with this old stinky outdated pool. Also they need to make their fitness room bigger and they need some weights in there. Because all you can do is run. Plus the breakfasts were very cheap. Greek yogurts are nasty it should’ve been regular yoplait. With a granola bar, orange, and bottle of water. Not sure if I will stay there ever again unless they fix all these issues and stop being cheapskates!
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