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Posted on Aug 10, 2023
Guest User
There are complimentary coffee on 1st Floor, and lemon tea in lobby.
Breakfast can be delivered to room, which is good
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Price per night from:US$212
Posted on Aug 23, 2026|King Room With Sofa Bed, Microwave And Refrigerator – Non-Smoking
BE ABROADABLE - Nat the ExpatWe LOVED this hotel and were so pleasantly surprised by how wonderful everything was!
Only downtown hotel with free parking we could find, which you use your room key to access. Room was SPOTLESS and honestly felt brand new! Bathroom was spacious and clean, and even the provided hair products worked really well for me.
Staff were super kind and efficient. Bed was comfy, breakfast the next morning was included and very good, with a decent amount of hot breakfast as well as pastries/cereals etc.
We plan to have more trips to Pitt in the future and will definitely be staying here again, no questions! Felt so much nicer than a budget hotel… just wow!
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Price per night from:US$123
Posted on Sep 1, 2025
Anonymous User
The broken floor lamp in our room was removed and never replaced. When I inquired, the front desk staff on duty that day casually dismissed my concern, claiming not all rooms had floor lamps. Fortunately, I'd stayed here before. And not taking their word for it, I checked other rooms being cleaned and even confirmed with the cleaning staff that every room is indeed supposed to have one. This level of service was truly disappointing! Given that this floor lamp is the room's primary light source, the room was very dark without it. We decided then to approach a different front desk staff member the following day.
Then there was the bedding. I couldn't tell if housekeeping hadn't changed the sheets or if they simply looked that way, but they appeared slept in and even had hairs on them. We only discovered this late at night when preparing for bed, as we hadn't pulled back the covers upon check-in. Given the late hour, we simply took photos as evidence (first three pictures).
The next day, we reported these issues to the front desk. The lady on duty apologized sincerely and assured us the sheets would be changed as soon as the cleaning staff arrived, also promising to replace the missing floor lamp.
We thought all issues had been perfectly resolved. To our horror, that evening, upon returning to the hotel and pulling back the covers, we were greeted by a sticky, gooey mess. It looked like a used band-aid that hadn't been removed from the sheet before washing, resulting in a sticky, clumpy residue (last picture). It was so disgusting that we quickly wrapped it in tissue paper and removed it. But at that point, we were beyond complaining and frankly, had no energy left to report it to the front desk again. We just let it go.
Honestly, despite these frustrating incidents, the hotel itself does have its good points. The location is excellent, within walking distance to CMU, and it has a small kitchenette for simple cooking. I truly hope they can improve and offer a better experience in the future.
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Price per night from:US$134
Posted on Jun 21, 2024
Benpaodexiaoyangmieyang
The room was big, the coffee machine was broken, and the plug was broken. I refused to make a purchase order. I told them to go to a platform. I took the deposit and consumed an egg (very funny). I should have placed an order. (There were no eggs in the morning. I ordered the order. They said there was a charge but didn't, and later they charged more than 2 US dollars). It's close to the station. There are many homeless people downstairs. The public security is not good. I couldn't find a parking space. In order to check in, I parked in the parking lot opposite for more than ten minutes. They charged 22 US dollars, and after driving out, they charged another 29 US dollars for the night. It was a bad experience.
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Price per night from:US$103
Posted on May 29, 2025
Meiqianyoubuxian
This hotel offers excellent value for money, has a pleasant environment, and is about a half-hour drive from downtown Pittsburgh. There are also large shopping malls nearby. Highly recommended.
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Price per night from:US$78
Posted on Mar 31, 2026
Guest User
Re-lived in different city hotels under the same brand. Today, the front desk is very warm. A family of five is enough to travel. The room is clean and tidy, the water is large, the location is convenient, and the service is warm. This home gives us a good overall experience. 👍
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Price per night from:US$113
Posted on Feb 9, 2026
Guest User
Took my wife here to celebrate her birthday and when we got to the room we noticed the one chair was so marked up, we could’ve gotten a cleaner one at goodwill. Didn’t notice that the soaps and rod were ripped off the wall till we went to shower later that night. After the shower I went to fill our ice and it was half full of water. I’m not the type to complain, but for the price I wanted everything to be perfect for my wife for her birthday and the cleanliness wasn’t there.
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Price per night from:US$207
Posted on Sep 18, 2025
Guest User
The best was so comfy I did not want to leave. Centrally located between the football and baseball stadium. Lots of food choices nearby and the continental breakfast was great.
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Price per night from:US$122
Posted on Sep 4, 2025
ShiningSZ
The first hotel after Pitt's, located on the riverside, you can walk out to the bridge next to it, which is quite good. The hotel's elevator is very old, it can be regarded as antique.
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Price per night from:US$82
Posted on Apr 15, 2024
Guest User
Really good location, just a few minutes walk from a very nice part of town. The hotel is very modern and comfortable with lovely amenities, including a pool and gym. Breakfast was generous although missing some bits, we were very happy. The room itself was very comfy and although the bedding wasn’t the nicest, it was very clean. I will say the area itself felt a little sketchy at night and we were concerned about the car, but all was fine. It was very different by day!
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Price per night from:US$84