Pittsburgh Hotels with Pools

The broken floor lamp in our room was removed and never replaced. When I inquired, the front desk staff on duty that day casually dismissed my concern, claiming not all rooms had floor lamps. Fortunately, I'd stayed here before. And not taking their word for it, I checked other rooms being cleaned and even confirmed with the cleaning staff that every room is indeed supposed to have one. This level of service was truly disappointing! Given that this floor lamp is the room's primary light source, the room was very dark without it. We decided then to approach a different front desk staff member the following day. Then there was the bedding. I couldn't tell if housekeeping hadn't changed the sheets or if they simply looked that way, but they appeared slept in and even had hairs on them. We only discovered this late at night when preparing for bed, as we hadn't pulled back the covers upon check-in. Given the late hour, we simply took photos as evidence (first three pictures). The next day, we reported these issues to the front desk. The lady on duty apologized sincerely and assured us the sheets would be changed as soon as the cleaning staff arrived, also promising to replace the missing floor lamp. We thought all issues had been perfectly resolved. To our horror, that evening, upon returning to the hotel and pulling back the covers, we were greeted by a sticky, gooey mess. It looked like a used band-aid that hadn't been removed from the sheet before washing, resulting in a sticky, clumpy residue (last picture). It was so disgusting that we quickly wrapped it in tissue paper and removed it. But at that point, we were beyond complaining and frankly, had no energy left to report it to the front desk again. We just let it go. Honestly, despite these frustrating incidents, the hotel itself does have its good points. The location is excellent, within walking distance to CMU, and it has a small kitchenette for simple cooking. I truly hope they can improve and offer a better experience in the future.

The hotel is relatively quiet and includes breakfast, which is collected at ten o'clock. The room is large, with refrigerator and microwave. Please note that the hotel does not provide mineral water. The service is generally good.

The hotel was very clean except the shower area which had a bit of soap residue and was slightly slippery. The free breakfast was great with all you can drink coffee and fruit juices, with hot items including sausage eggs and pancake. The gym and pool was not heavily utilized and provided good privacy during my stay.

The hotel is in the city center, making it very convenient for shopping and getting around. It's right across from the U.S. Steel Tower, and most other attractions are within three kilometers. The hotel rooms are spacious and cleaned daily, so they're very tidy. Just remember to bring your own slippers, toothpaste, and toothbrush, as the hotel doesn't provide them.

I am already staying for the second time. The breakfast is good and very rich. If you are still not satisfied, there are pancakes on the spot, but at your own expense, give a good review! And the room can be cooked and eaten. I used to cook some noodles and add some spicy food to eat and eat. The whole hotel gives a very comfortable feeling.

Everything is very clean it’s close to the stadium for the football game we went to we just took the Gateway Clipper which takes you right to the Stadium we will be back

It's really level one invincible! Highly recommended! It's really a legacy. I'm at least better than the king of orange crystal

In town for a funeral had a good day . We did a hockey game while in town and a baseball game .. I loved Nashville however this hotel the staff was great the prices are affordable and the hotel was sooo clean

The hotel is in a good location, the service is good, it is convenient to go anywhere, living on a high floor, you can see the beautiful scenery of the whole city from a distance, the hotel is cost-effective, and the experience is good

The hotel is not far from the city, but the room facilities are somewhat old, the room environment is general, the night desk attendant is a black girl, some blunt, not good communication.