Hotel Lumen am Hauptbahnhof Reviews

There is about 30 steps to the reception and elevator. This hotel is not suitable to people who can't walk so many steps. In the room is old carpet full of dust. Near railwaystation, very lively area.

Few minutes away from the bus/train central station so if ur getting to Hamburg by bus or train is convenient, if not I would recommend another area , coz it isn’t the best of Hamburg . The hotel is easy to find , room was spacious, clean and had everything you need in it . Comfortable bed and no noises from another’s guest making your sleep go smoothly. You can leave your luggage at the reception without cost if you arrive earlier , stuff is polite 24 hrs and has breakfast service if needed . Around the block many places to eat , get fruits in the morning .

Convenient location, close to central stations and convonient store, Penny. Be prepared to carry your luggages up flights of stairs.

Don’t ever book this hotel even though you get it for cheaper. I would really suggest pay a bit more and book another hotel. The owner or whoever the person on front desk is very rude, there is nothing provided in the room not even dental kit or iron and if you have to get one they say they don’t have any staff and you have to take it by yourself to your room, not at all corporative furthermore the hotel is just not as shown in pictures. I would strictly not recommend anyone to stay at this hotel, I personally left my room and booked another hotel because I couldn’t handle the attitude of that man at front desk.

Great location, clean rooms, and friendly staff. Perfect for a short stay!

Clean and simple. The staff was friendly, and the room clean. I just wish to have a cattle for making some hot tea.

I had a great second stay at Hotel Lumen. The room was clean and the staff were friendly and helpful. There is a store room for luggage.

Just a simple hotel near the central station The breakfast is decent Consider that the area feels quite unsafe in the night and that there are around 25 stairs in the entrance without elevator Also is the first time in my travel experience that they told me that if I want to use the safety box inside the room it was going to be an extra charge

Very good

It’s need to be renovated but is very close to the train station

Basically a good and inexpensive hotel near the train station. The room was very clean and comfortably furnished. The bathroom was also top notch. Checking in and out was problem-free. The only real drawback is the ambivalent location: the hotel is very close to the main station but it is also on Steindamm, which is probably one of the worst and most hideous places in Hamburg. There are a lot of homeless people, drug ******* and foreign men on the doorstep. Especially after 9 p.m. Definitely not recommended for women and families. The hotel also lures guests with a photo of the Hamburger Kunsthalle (Glockengießerwall-Ballindamm intersection). This gives the impression that the hotel is near the Inner Alster. This is definitely not the case. Apart from the ambivalent location, the hotel is very good, especially for the low price.

The hotel is very centrally located behind the main train station on a very lively street. Rooms are OK, and breakfast was very good. Parking is about 200 meters away on a hidden parking deck.

An average hotel. It faces the street, so there are kebab shops and bars within walking distance. I guess it depends on the person, but the front desk staff seemed a little unfriendly compared to hotels in other areas. There were no particular issues.

In principle, it's ok, considering the price and proximity to the station. The mattress is very soft (I like hard), good bedding, clean towels. The drain in the shower didn't work well Friendly staff, you can leave your luggage until the end of the day. The area, of course, is terrible after 22:00. All sorts of scum, *********, ***********.