JI Hotel (Hangzhou Xiaoshan International Airport) Reviews
JI Hotel (Hangzhou Xiaoshan International Airport)
No.832 Xingang Village, Guali Town, Xiaoshan District, Hangzhou, Zhejiang, 311243, ChinaView Hotel Details
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Guest Reviews of JI Hotel (Hangzhou Xiaoshan International Airport)
9.5/10
Outstanding
2347 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2347)
Positive reviews(2310)
Reviews with photos/video(271)
Offers pick-up/drop-offs(719)
Close to airport(375)
Easy to get around(270)
Friendly front desk staff(249)
Classy environment(175)
Delicious breakfast(87)
Perfect for business trips(55)
Tasty restaurant(12)
Negative reviews(37)
Andrew Jinyu
Queen Room
Stayed in Mar 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Apr 27, 2025
Clean room and friendly staff. Airport pickup was a plus and was easy to organise. Would recommend!
Response from Property: 晨光透過窗紗灑下,清新如你的讚譽。整潔的房間,恰似一幅畫卷,筆觸間盡顯簡約之美。友好的笑容與周到的服務,猶如春風拂面,讓旅途不再孤單。機場接送服務更是一抹亮色,它像一支温婉的曲調,讓旅程的開始和結束都充滿温馨。願這樣的美好記憶,化作繁星點綴你的生活。
Jirajira Jirachaya
Queen Room
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Nice hotel
Good location for morning or late flight
Free shuttle bus 👍🏻👍🏻
Clean
Bed so comfortable
Value money for stay here
Response from Property: "尊敬的賓客,您好!您的入住是對我們最大的認可,感謝您一如既往的賞識,千言萬語都及不上您對我們的嫣然一笑,讓陽光帶上我們的祝福,送給您最温馨的幸福。"
Guest User
Queen Room
Stayed in Feb 2025
Solo travellers
2 review
7.5/10
Posted on Apr 4, 2025
Nice Hotel but Communication Could Be Improved
I had a pleasant stay at this hotel. The room was clean, modern, and comfortable, and the staff were polite and helpful. One great feature is the airport transportation service, which is very convenient for travelers. However, there is a problem when it comes to communication. If you don’t have a local phone number, it’s difficult to contact the hotel directly. Also, the phone number listed for the hotel on Trip.com is incorrect, which caused some confusion when trying to arrange my airport pickup. I recommend the hotel overall, but they should update their contact information and improve accessibility for international guests.
Response from Property: 尊敬的客人您好,感謝您對我們提出的中肯意見。對您在住期間的不愉快經歷,我們深表歉意和遺憾。
CHUI CHAN
Queen Room
Stayed in Oct 2024
Business travellers
1 review
8.0/10
Very Good
Posted on Nov 8, 2024
so far so goodddddddddddddddddddddddddddddddddddddddd.
Response from Property: Dear guests: Because I like it, so I choose it. Spring comes and goes, we have a long time to come~
Teresa Koh
Queen Room
Stayed in Jan 2025
Family
5 review
9.0/10
Great
Posted on Feb 8, 2025
Great place for transit stay, but pick up service didn't stated clearly that need to make local call then from the answering machine press 0 to another person to get the pickup vehicle no for pick up.
I have experienced even early 1 day informed but didn't told the procedure steps, end up need to take taxi to pay extra, and taxi driver said wasted his time due to short distance and his has been queuing for long time.
Further more very inconvenient for foreigner that without local phone to call. We even asked the information counter to help call, the local don't even understand from the machine need to press 0 even we showed them the message of the hotel.
Response from Property: Dear guests, we are very sorry about this. We will also implement and improve this issue. You are welcome to stay in our hotel again. We promise to provide you with better service.
Tracie Tan
Guestroom (2 beds)
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 30, 2024
I'm travelling with my family with kids. The room was clean and tidy. We touch down at the airport already midnight 1am+, yet the hotel still arrange for airport pick up for us after I called. The service at the front desk was excellent. It was a great experience staying here. 👍❤️
Response from Property: 尊敬的賓客,您好!時光不老,我們不散,全季時刻等候您的再次光臨!
Bowen Tey
Queen Room
Stayed in Dec 2024
Travel with friends
5 review
7.5/10
Posted on Jan 2, 2025
Far from all the places but they provide free shuttle to airport.
Response from Property: 親愛的賓客,您好!埋下一顆顆美好的種子,衹為心安,許下一些美好的意願,等待繼續!
Anina Net
Business Superior Room (Double Bed)
Stayed in Aug 2024
Business travellers
8 review
9.0/10
Great
Posted on Sep 9, 2024
The staff were very friendly and helpful. The breakfast was really worth the extra money. The room was super clean, but there was a rip in the wallpaper so it’s not perfectly new place. Tv is a bit old. It’s good for the budget traveler and very very close to the airport.
Response from Property: Dear guests: I choose because I like it. As spring comes and spring goes, we have a long future~
Səyahətçi
Queen Room
Stayed in Nov 2023
Family
18 review
10.0/10
Outstanding
Posted on Dec 25, 2023
Good location for those who is going to airport, especially with family.Hotel has shuttle bus to airport which made our trip easier and comfortable. Great service, easy registration for foreigners. Recommended 👍
Response from Property: 尊敬的賓客:您好,非常感謝您對我們酒店做出的好評,我們會再接再厲不辜負您的好評,也期待您的下次光臨!
YING ZHI
Guestroom (2 beds)
Stayed in Nov 2023
Travel with friends
5 review
10.0/10
Outstanding
Posted on Jan 2, 2024
Value for money. Airport pick up and drop off service is just wonderful.
Response from Property: Dear guests, hello! There are countless scenery on the road. We are infinitely happy that you can stop for us. The whole season becomes more beautiful because of your arrival. We hope that we can spend the wonderful times with you in the future!
Guest User
Superior Double Room
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 4, 2025
good good
Response from Property: ‘good good’看似簡約,卻藴藏着對生活的熱愛與嚮往。在這裏,我們以匠心雕琢每一處細節,衹為賦予你一場從容舒適的旅程。從温潤木色到柔和燈光,從靜謐書香到暖心茶飲,每一樣都在訴説全季獨有的温度與格調。正如你的肯定一般,這不僅是對我們的認可,更是激勵我們不斷精進的動力源泉。期待下一次邂逅,為你續寫更多美好的故事。
Guest User
Business Superior Room (Double Bed)
Stayed in Mar 2025
Solo travellers
13 review
10.0/10
Outstanding
Posted on Apr 14, 2025
nice!
Response from Property: 親愛的賓客:每一份喜愛,都來自心靈的微笑和感動,能夠讓您滿意是我們的心願,我們會更加努力,期待着與您再次相見!
DarioGT
Queen Room
Stayed in May 2024
Couples
6 review
10.0/10
Outstanding
Posted on Jun 9, 2024
Excellent
Response from Property: 親愛的賓客:感謝遇見,心存感激,所遇皆是温暖,希望我們不負所託,感謝您的信任與支持!
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jun 1, 2024
OK OKOKOK
Response from Property: 親愛的賓客:我們把對您的謝意寫在解釋裏,感謝您對我們的支持,祝您生活愉快,心情美美噠~
Guest User
Queen Room
Stayed in Apr 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on May 14, 2024
Very good
Response from Property: 感謝您對我們酒店的肯定,您的好評是我們持續努力的動力,期待您的再次光臨!