Hangzhou Yunzhongjing Resort

This stay at Yunzhongjing Hotel was an unforgettable experience! Both the hotel environment and service quality are perfect, and the details are full of care. The hotel is located in the Yunqi Bamboo Path Scenic Area. The quiet forest makes people feel like they are in a natural oxygen bar. The design cleverly combines nature and aesthetics. The white-walled and black-tiled buildings are integrated with the mountains and forests. Every step and every scene is poetic. Every shot is a blockbuster, and even the air is filled with the fragrance of plants and trees. The staff's "warm service" throughout the whole process makes people feel like spring breeze. The day before check-in, Xiao Liu, the housekeeper, took the initiative to contact us, asked about the needs in advance, and informed us of the route. After check-in, he always paid attention to our needs and met them one by one, as caring as a friend. The other staff were also warm and thoughtful, with a friendly smile. The hotel also provides free afternoon tea and goodnight soup, which taste great. The travel photos made friends who don't like taking pictures surprised and regretted not preparing well. The 24-hour battery car also allows us to come and go freely. This trip to Hangzhou was a great experience for us. Yunzhongjing contributed greatly to our good food, drinks and fun. We will definitely come back for a second visit next time #ExploreYunzhongjing

Hygiene: Very poor, the sheets and quilts have not been changed. There are obvious blood stains left by other guests. After the complaint, the merchant was tough and even apologized reluctantly the next day. Moreover, the lobby staff PUA customers and asked them to be tolerant. It is not easy for them to work. Service: Except for the hotel housekeeper girl who provided good service, other employees including managers were arrogant and perfunctory, forcing customers to cancel their orders. Please don't step into the trap, fellow travelers. The service of this hotel is not worthy of this price positioning.

Facilities: Complete and intact Hygiene: Clean and tidy Environment: Quiet and elegant Service: 1-on-1 butler service, warm ❤️ reception by the hamburger butler, contacted the hotel's travel photography service, shuttle bus pick-up, and sent goodnight soup to the room in the evening. The service is really 👍 First round mini bar: There are some snacks in the refrigerator Welcome fruits: apricots, plums, pears, etc.