Atour Hotel,Baochu Road,Wulin Square Hangzhou

Atour Hotel,Baochu Road,Wulin Square Hangzhou Reviews

Atour Hotel,Baochu Road,Wulin Square Hangzhou

No.93 Baochu North Road, Hangzhou, ChinaView Hotel Details
Atour Hotel,Baochu Road,Wulin Square Hangzhou
Atour Hotel,Baochu Road,Wulin Square HangzhouAtour Hotel,Baochu Road,Wulin Square HangzhouAtour Hotel,Baochu Road,Wulin Square Hangzhou
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Atour Hotel,Baochu Road,Wulin Square Hangzhou Guest Reviews

4.9/5
Outstanding
1923 review
Verified reviews
Location4.9
Amenities4.9
Service4.8
Cleanliness4.9
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All Reviews(1923)
Positive reviews(1896)
Reviews with photos/video(216)
Classy environment(299)
Delicious breakfast(268)
Quiet & comfortable(256)
Friendly front desk staff(152)
Convenient parking(90)
Close to metro(56)
Tasty restaurant(12)
Tasty coffee(8)
Negative reviews(27)
Davey Lee
Executive 2-bed Room
Stayed in Mar 2024
Business travellers
1 review
4.5/5
Great
Posted on Mar 16, 2024
Good condition in all aspects. Good breakfast, room hygiene condition is good, good location, not far away from the mass transit system
Response from Property: If you are not satisfied with 5 points, it means that we will continue to work hard. We hope that you will have a new understanding when you come next time~~
Annie0202
Superior Double Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Thank you very much to the hotel staff, because it was my first time to travel to China, I only knew a little Chinese, wanted to order takeout in the evening, but the payment software on the Internet had no money, so I couldn't order takeout. Only visa card and cash, asked the hotel staff to help me order takeout, thank you very much! At the same time, I asked if I could exchange cash for Alipay, because it is very convenient to scan the code online in China, and I can also buy food online, but it is very inconvenient to only have cash. A staff member helped me exchange cash for alipay, which solved my troubles. The ambience of the hotel is beautiful and the stay is very comfortable. I will choose it next time!
Response from Property: Wow, thank you dear for your love for us. Duo'er is very, very, very happy to meet someone who understands. We are waiting for you to come back. You can also share your love with understanding people. Pen refills~
Guest User
Superior Double Room
Stayed in Nov 2023
Business travellers
4 review
3.5/5
Posted on Nov 23, 2023
The rooms are recently renovated so the rooms are new and really Nice! Location is ok. Hotel was clean and had a nice restaurant.
_klepon
Superior Family Room
Stayed in Sep 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Everything just fine but maybe the reception are doing they job, quite annoyed everytime we came out or came in they always ask about our passports and what exactly are we doing in Hangzhou 🙈 But overall everything is great! I think the reception need to learn more about the tourist passport, no salty at all! ❤️
Response from Property: Thank you for informing Duoer of the problems you encountered during your stay. I am very sorry not to meet your expectations, please allow Duo Er to express to you the most sincere apology. Hope to have the opportunity to serve you better service in the near future!
Guest User
Superior Double Room
Stayed in Sep 2022
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 21, 2022
Such a quite place to live in Hangzhou, staffs are friendly and willing to help me to solve the problems
Kutlwano
Elegant Double Room
Stayed in Feb 2022
Friends
19 review
5.0/5
Outstanding
Posted on Mar 13, 2022
Great stay here for me! The front desk staff was very friendly to me and checked me in very swiftly. I'd definitely recommend this hotel to state at.....
Guest User
Superior Double Room
Stayed in Apr 2024
Friends
1 review
4.8/5
Amazing
Posted on Apr 28, 2024
It was my first time staying at Atour, and I understood why Atour can sell pillows. Super comfortable goose down pillow, my head completely sank into it and I slept well all night The breakfast was also delicious, and the staff spoke very comfortably and thoughtfully
Original TextTranslated by Google
Response from Property: If we don't satisfy you 50%, it means we still need to work harder. We hope you will have a new understanding next time you come.
Chedan
Superior Double Room
Stayed in Apr 2024
Business travellers
28 review
4.7/5
Amazing
Posted on Apr 27, 2024
Based on the good impression of the first stay, I chose to stay at Atour Hotel again when I went to Hangzhou on a business trip. The hotel's environmental and sanitary facilities are quite good, which is quite satisfactory. However, when checking in, the lady at the front desk said that you should scan the code to log in to the applet to join the membership. If you renew your room, it will be cheaper than the third-party platform, but it turned out to be a pit. When you renew your room the next day, you are asked to buy a 99 yuan package membership first, and then you will be given a little discount. If you don't buy this 99 yuan, the room booking price at the front desk will be more expensive than the third-party platform. The original good impression is gone immediately.
Original TextTranslated by Google
Response from Property: If we don't satisfy you 50%, it means we still need to work harder. We hope you will have a new understanding next time you come.
Guest User
Superior Twin Sides Bed Room
Stayed in Apr 2024
Couples
36 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel is in a good location and convenient for travel. It is not too far from West Lake and Xixi Wetland. The room is clean and tidy, the shower has sufficient water, and the breakfast is quite rich. The front desk staff of the hotel is enthusiastic and considerate. They will actively ask the guests about their stay experience and solve the problems reflected by the guests in a timely manner. The room service staff also work very seriously. Overall, I feel that the hotel is well managed and has a strong sense of service.
Original TextTranslated by Google
Response from Property: The water in Taohuatan is a thousand feet deep, but not as deep as your thumb~ Thank you for your support and love for Duoer. The friends are so happy that they are about to fly. Duoer will continue to work hard. If you are satisfied with our hotel, you are also welcome to recommend it to your other friends. Duoer looks forward to seeing you next time.
Guest User
Superior Twin Sides Bed Room
Stayed in Apr 2024
Family
14 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel bedding is very comfortable, the room is clean, and it is close to Xiaohezhi Street. The breakfast is very good, with wontons, tofu pudding, Pianerchuan, and delicious coffee. They also gave me a gift before leaving. Thank you for calling a taxi to send my luggage to the train station when it was raining and I was stuck in traffic and couldn't get back to the hotel to pick up my luggage. The service was great.
Original TextTranslated by Google
Response from Property: Hello, Duoer's family! I heard what the little master said. Wherever I look, there are a wide variety of books. Duoer's family has books. Duoer likes to see guests sitting in the public area reading or chatting. Every day when the sun shines, they are all happy. It is very comfortable to live in Duoer's home. Life should be full of poetry and freshness. Every minute and every second spent with Duoer is a quiet time! Duoer thinks 666~haha, Duoer looks forward to the little master coming home next time~
Xujiahuan
Superior Family Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 7, 2024
This hotel is the most comfortable hotel I stayed in during the entire trip. The water pressure is very strong, the service staff is also very good, they can help solve any problems you encounter, and it is also convenient to order takeout and call a taxi. I will choose this hotel again next time I go. I hope that this service attitude and the clean and comfortable environment of the hotel can continue to be maintained.
Original TextTranslated by Google
Response from Property: The water in Taohuatan is a thousand feet deep, but not as deep as your thumb~ Thank you for your support and love for Duoer. The friends are so happy that they are about to fly. Duoer will continue to work hard. If you are satisfied with our hotel, you are also welcome to recommend it to your other friends. Duoer looks forward to seeing you next time.
93T-MAC
Superior Double Room
Stayed in Mar 2024
Family
25 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The hotel has complete facilities and is very comfortable to stay in. It is very close to the center of Hangzhou. The lemon coffee in the nearby Wen'er Vegetable Market is good. The hotel also has a cafe. There are not many parking spaces at the door, so you have to park inside the university campus. There is a row of charging piles at the back, which is very friendly to friends who drive trams. The electricity price in the afternoon is less than 0.9 cents, which is still very cheap in this place in Hangzhou.
Original TextTranslated by Google
Response from Property: Wow~ Thank you dear for your love for us. Duoer is very very very happy to meet someone who understands us. We will wait for you to come back~ You can also share your love with people who understand you~ Pen refill~
Guest User
Superior Family Room
Stayed in Mar 2024
Friends
4 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is in a great location. There are many parking spaces on campus, which is suitable for self-driving. It is also very convenient to walk more than 100 meters from the subway station, and it is not far from the West Lake. The hotel facilities are new, clean and odorless, and the service attitude is also very good, great 👍
Original TextTranslated by Google
Response from Property: The happiest moment for a person is to find the right person, and the happiest moment of a journey is to find the right "nest". Duoer is motivated to do the best, and you are our best appraisers. If you like it, come back often and let you see a more beautiful and better version of me next time! Duoer wishes you good health~
cathyshen
Superior Twin Sides Bed Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Good service, rich breakfast, clean room The quilt is too hot and stuffy, poor sleep, bed is too soft It is next to the street, you can hear the sound of cars outside in the middle of the night, poor sound insulation
Original TextTranslated by Google
Response from Property: The water in Taohuatan is a thousand feet deep, but not as deep as your thumb~ Thank you for your support and love for Duoer. The friends are so happy that they are about to fly. Duoer will continue to work hard. If you are satisfied with our hotel, you are also welcome to recommend it to your other friends. Duoer looks forward to seeing you next time.
Anonymous User
Guestroom (Double bed)
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The room has plenty of space, is very hygienic, has no peculiar smell, and the air conditioner works well. Breakfast is rich. The hotel is located in a university, which is relatively quiet. There is a river right outside the door, and there are crabapple cherry blossoms in spring. There is also the famous local "Bunji Vegetable Market" within ten minutes' walk, and it is not far from the subway station.
Original TextTranslated by Google
Response from Property: The water in Taohuatan is a thousand feet deep, but not as deep as your thumb~ Thank you for your support and love for Duoer. The friends are so happy that they are about to fly. Duoer will continue to work hard. If you are satisfied with our hotel, you are also welcome to recommend it to your other friends. Duoer looks forward to seeing you next time.