121B P. Quan Hoa, Quan Hoa, Quan Cau Giay, Hanoi, VietnamView Hotel Details
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Guest Reviews of HB Serviced Apartment - 121B Quan Hoa
8.4/10
Very Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.7
Service8.0
Cleanliness8.6
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All reviews(50)
Positive reviews(48)
Reviews with photos/video(13)
Negative reviews(2)
Lucy.Truong
Superior Apartment
Stayed in Jan 2025
Business travellers
7 review
8.0/10
Very Good
Posted on Mar 4, 2025
Good location to access everywhere
Have a cvs downstairs to buy things
Spacious room and fully furnished
Cleaning 3 times a week
Minus point: they don’t clean your dishes and don’t provide water
Response from Property: Thank you for your very detailed and objective review. We provide cooking utensils for customers who need to cook and customers will need to take the initiative to clean up themselves. Dishwashing is not included in our housekeeping service. This has been stipulated in advance. Your room order also does not include free water. Hope this will not affect your experience. We are pleased to welcome you back again next time.
visorscott
Deluxe Apartment
Stayed in Nov 2024
Business travellers
11 review
9.0/10
Great
Posted on Jan 3, 2025
The room is as described, of course the disadvantages are the road noise problem as described by the previous people. But there is a separate bathtub and shower, a Japanese-style smart flushing toilet, a separate toilet, a washing machine (it is best to clean it before use), no washing powder, a refrigerator, a microwave, an induction cooker, a kettle, an electric cooker, simple tableware, etc. You need to buy drinking water yourself. It is also a 12-minute walk from Japan Street, where there are many restaurants.
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Response from Property: HB sincerely thanks you for choosing our apartment as your residence. We welcome your feedback and will try to improve our service quality further. See you again in the near future. Best regards!
TomJi
Superior Apartment
Stayed in Sep 2024
Business travellers
75 review
10.0/10
Outstanding
Posted on Oct 25, 2024
The fee is not expensive, but it has increased recently. Overall, it is still very good. The room is large and it is a good choice. There are also many hotels nearby. I mean there are many restaurants nearby, so eating is not a problem.
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Mr Rin
Superior Apartment
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 1, 2024
Good hotel, comfortable, convenient to travel
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Response from Property: HB sincerely thanks you for choosing our apartment as your accommodation. Hope to see you again in the near future. Best regards !
Fupin
Superior Apartment
Stayed in Jan 2025
Business travellers
88 review
10.0/10
Outstanding
Posted on Apr 27, 2025
It is a good value for money. You can move in with just your luggage. It has a kitchen and a washing machine. It is convenient for you to cook. It is suitable for a longer stay. It is close to Lotte Mart and shopping is also convenient.
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Guest User
Superior Apartment
Stayed in Dec 2024
Other
11 review
4.5/10
Posted on Apr 14, 2025
Facilities: old, completely different from the photos
Sanitation: substandard
Environment: convenient transportation
Service: no waiter
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Guest User
Superior Apartment
Stayed in Nov 2024
Solo travellers
5 review
6.0/10
Posted on Dec 30, 2024
The room is spacious and quite clean
But there is no water. The bottled water dispenser in the room is empty.
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Response from Property: HB sincerely thanks you for choosing our apartment as your accommodation. There may be a misunderstanding because your booking does not include free water in the room. Hopefully this will not affect your experience too much. We welcome your feedback and will try to improve our service quality further. See you again in the near future. Best regards!
Huaningdongyong
Superior Apartment
Stayed in Feb 2025
Solo travellers
20 review
10.0/10
Outstanding
Posted on Mar 25, 2025
I like it very much and am very satisfied.
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Wuyanhua·Design.Sy
Superior Apartment
Stayed in Aug 2024
Business travellers
4 review
8.0/10
Very Good
Posted on Dec 2, 2024
It's a bit unfriendly that you can't check out if you extend your stay.
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Response from Property: HB衷心感謝您選擇公寓作為住宿的信任。希望在不久的將來再次見到您。此致 !
Gangchong
Superior Apartment
Stayed in Mar 2024
Solo travellers
11 review
5.5/10
Posted on Jun 24, 2024
The hotel is clean. The staff are generally kind. The only downside is that it's right in front of the main road. As is common in Vietnam, motorbike horns can be heard from 6am, making it hard to sleep.
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Huyen Tranggg
Superior Apartment
Stayed in Jul 2024
Booked for others
1 review
10.0/10
Outstanding
Posted on Aug 7, 2024
Spacious, fully furnished room. Reasonable price
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CHIYO
Deluxe Apartment
Stayed in Oct 2023
Solo travellers
2 review
7.0/10
Posted on Nov 22, 2023
The room is large but feels a little old. I chose this because I wanted to use bath dub, but it turned to water within 10 minutes every time I filled it with hot water. I had no choice but to lie down and soak in the shallow bathtub. The photo of the hotel showed a washer/dryer, but in reality it was only a washing machine, and I couldn't dry it, so I had to pack up my half-dried laundry. These two points are disappointing points.
The river in front of you is a drain river, so don't expect a great view.
The reception staff were friendly and personable. .
Kitchen utensils (dish detergent, sponge, cutting board, laundry detergent, etc. are not included.)
Tableware is also minimal. I don't think I can cook. So I used Grab to deliver.
It comes with a washlet.
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Response from Property: HB Serviced Apartment received your review. We are sorry that you were not satisfied during your stay.However, there are a few issues that need to be explained.First, you need to open the switch 30 minutes before using hot water. Next, we do not install a clothes dryer in the room. If you need to use the apartment's dryer, you need to pay a fee. Our room standards also do not include dishwashing liquid, laundry detergent... we sell these things in the reception hall, you can buy them.Currently, you are still staying at the apartment, you should ask the receptionist for help before leaving such a review.
Guest User
Superior Apartment
Stayed in Sep 2024
Solo travellers
104 review
10.0/10
Outstanding
Posted on Oct 12, 2024
The room was huge.
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CheckZ
Two Bedroom Apartment
Stayed in Aug 2023
Business travellers
38 review
10.0/10
Outstanding
Posted on Sep 21, 2023
It turned out to be a hotel operated by Japan, clean and comfortable
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Response from Property: We would like to thankyou for taking the time to write a review about your apartment. HB Serviced Apartment is very happy that you had a great experience during your stay we look forward to welcoming you next time
Guest User
Two Bedroom Apartment
Stayed in Feb 2024
Business travellers
14 review
6.0/10
Posted on Mar 28, 2024
Sound insulation is not good
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Response from Property: Thank you for your review. We are so happy because you were satisfied during your stay with us. Look forward to welcoming you next stay.